konrad 0 Posted October 7, 2020 Share Posted October 7, 2020 I can't reopen gui after closing it. The user interface opens automatically after system restarts but when I close the gui it can't be opened again by a standard way. When I try to run opt/eset/esets/bin/esets_gui from the terminal I get the message: 'Another process esets_gui already running'. I have to kill the process esets_gui first and then the gui opens correctly. It's confusing. I think it's not intended behaviour. My environment: Eset 4.0.95, Ubuntu 20.04.1 LTS Link to comment Share on other sites More sharing options...
Administrators Marcos 5,159 Posted October 7, 2020 Administrators Share Posted October 7, 2020 Unfortunately Ubuntu 20 is not supported. There should be one more version of the legacy v4 towards the end of the year that will add support. Link to comment Share on other sites More sharing options...
konrad 0 Posted October 7, 2020 Author Share Posted October 7, 2020 Does it mean all protection functionality (ex. real-time file system protection) doesn't work in Ubuntu 20 or just the gui has some quirks? Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted October 7, 2020 Most Valued Members Share Posted October 7, 2020 3 hours ago, konrad said: Does it mean all protection functionality (ex. real-time file system protection) doesn't work in Ubuntu 20 or just the gui has some quirks? Try to test it with EICAR and Firefox , see if it detects or it doesn't work at all in version 20 Link to comment Share on other sites More sharing options...
konrad 0 Posted October 7, 2020 Author Share Posted October 7, 2020 Thanks, Eset Nod32 passed the test with EICAR and Firefox on Ubuntu 20. Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted October 7, 2020 Most Valued Members Share Posted October 7, 2020 I think that is related only to the GUI then , it's a problem it doesn't detect it with Chromium it seems that it's doing somekind of sandbox and prevents ESET from scanning what it is doing. Link to comment Share on other sites More sharing options...
AdrianoMagalhaes 0 Posted November 23, 2020 Share Posted November 23, 2020 I have been facing the same problem that first GUI problem that konrad shown. But in my case, this one has happend for the last Ubuntu 18 LTS version. Afterwards, I have updated for Ubuntu 20.04.1 LTS and that GUI problem went on. So, I uninstalled the eset nod32 and I downloaded the last eset nod 32 version for Linux. That problem got worse after I have installed this version: now I do not get open Ubuntu 20.04.1LTS. The starting process even do not reach the login step. What could it be happening? Link to comment Share on other sites More sharing options...
konrad 0 Posted December 7, 2020 Author Share Posted December 7, 2020 Eset Node32 is not usable at all on Ubuntu 20.04.1 LTS. I haven't get any updates for a long time, GUI doesn't open and it doesn't even recognize eicar test file. So I decided to uninstall this software yesterday. It's a shame but I don't want to keep broken antivirus in my system, especially because of what AdrianoMagalhae posted earlier. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,159 Posted December 7, 2020 Administrators Share Posted December 7, 2020 I would recommend contacting your local ESET support, for me it works fine: Link to comment Share on other sites More sharing options...
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