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Posted

Hi, 

Currently, I am using Eset Endpoint version 7.3 and ESMC version 7.2.

 I have a problem when I create policy manage devices. The devices is not "Serial number", so anyway to allow my device? I see some vendors have solution block by "ProductID", maybe Eset can do this or whether update it in the future?

Below my Info USB devices.

Thanks,

Info-USB.png

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Posted

To determine parameters of a device, connect it to a computer and click Populate in the Device control rule window. This must be done on the machine that the device is physically connected to.

image.png

Posted
2 hours ago, Marcos said:

To determine parameters of a device, connect it to a computer and click Populate in the Device control rule window. This must be done on the machine that the device is physically connected to.

image.png

Thanks @Marcos

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