Av1 0 Posted July 23, 2020 Posted July 23, 2020 When I try to add my serial to the LICENSE MANAGER, It asks me to enter my details, and the E-mail field can't be typed, It is require for activate. I tried to open this site on my iPhone and other browsers but without success. Anyone can help me?
ESET Moderators Peter Randziak 1,186 Posted July 24, 2020 ESET Moderators Posted July 24, 2020 Hello @Av1, I would first try to activate the license directly via the ESET Security product, it might help. If not please send me a private message with a reference to this forum topic with details about the license so we can try to reproduce the issue here. Peter
itman 1,807 Posted July 24, 2020 Posted July 24, 2020 1 hour ago, Peter Randziak said: I would first try to activate the license directly via the ESET Security product, it might help. Correct. I found this one out "the hard way." All myEset does is record and keep track of existing used; i.e. activated, licenses.
ESET Moderators Peter Randziak 1,186 Posted July 27, 2020 ESET Moderators Posted July 27, 2020 Hello @Av1, my colleague was able to reproduce the issue you described so he filed a bug report (P_ME-3376) for our devs to fix. Thank you for reporting this to us. We apologize for the inconvenience caused, Peter
fish72 0 Posted August 11, 2020 Posted August 11, 2020 Hello, I see that the eset license manager email box bug still exists (Can't add email address). When it's supposed to be fixed ? Thank you
Administrators Marcos 5,466 Posted August 11, 2020 Administrators Posted August 11, 2020 Wouldn't it be possible to use this form for activation while the issue is being looked at? https://www.eset.com/int/support/activate/
Av1 0 Posted August 11, 2020 Author Posted August 11, 2020 If you can not enter the email address in the E-mail address box,please click in the phone number box, then press the key "Tab" on your keyboard. This way you can enter your email
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