Jump to content

Recommended Posts

I have recently setup an on prem esmc for mdm on iOS devices.  I have 1 phone connected in a policy.  The mobile find task keeps failing.  ANy suggestions on what may be the root cause to this?

Share this post


Link to post
Share on other sites

Hello,

For iOS Find device has to be in supervised state, with current implementation it's only possible via ABM program (Apple Business Manager). Some device commands and policies (as marked in policy editor) are only available in such state.

HTH,

M.

Share this post


Link to post
Share on other sites

What other options are effected by the ABM program?

Share this post


Link to post
Share on other sites

Hello,

The main benefit of ABM is administrators don't need to touch device at all - it's enrolled into MDM during it's first setup (or after factory reset) based on information Administrators configure in ABM portal and MDM policy.

From ESET MDM point of view I think we only support Find (in Apple terminology it's lost mode) and supervised restrictions.

There is some guide on our side as well.

Generally its also possible to setup device into supervised mode by Apple Configurator however we currently don't support this as there was no demand from customers.

HTH,

M.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...