Guest Dan Posted May 26, 2013 Share Posted May 26, 2013 Configuration file can not be read. Link to comment Share on other sites More sharing options...
Former ESET Employees dwomack 160 Posted May 27, 2013 Former ESET Employees Share Posted May 27, 2013 Which version of ESET Smart Security are you running?What Windows operating system are you running?Can you provide a screenshot of the exact error message you're receiving? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,158 Posted May 27, 2013 Administrators Share Posted May 27, 2013 If you rename C:\ProgramData\ESET\ESET Smart Security\epfwdata.bin and C:\ProgramData\ESET\ESET Smart Security\EpfwUser.dat in safe mode, does it fix the issue ? Link to comment Share on other sites More sharing options...
Guest Jane Posted June 27, 2013 Share Posted June 27, 2013 I am getting same message running on Windows 8. It was ok until a couple of days ago when message started appearing on start-up. Is there a solution for the amateur computer user please? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,158 Posted June 28, 2013 Administrators Share Posted June 28, 2013 I am getting same message running on Windows 8. It was ok until a couple of days ago when message started appearing on start-up. Is there a solution for the amateur computer user please? This usually happens if insufficient permissions are set for the folder containing the configuration dat files. You can contact customer care who will assist you with this or I can connect to your computer remotely and fix this for you. Link to comment Share on other sites More sharing options...
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