Jump to content

personal firewall failed


Recommended Posts

  • Former ESET Employees

Which version of ESET Smart Security are you running?
What Windows operating system are you running?
Can you provide a screenshot of the exact error message you're receiving?

Link to post
Share on other sites
  • Administrators

If you rename C:\ProgramData\ESET\ESET Smart Security\epfwdata.bin and C:\ProgramData\ESET\ESET Smart Security\EpfwUser.dat in safe mode, does it fix the issue ?

Link to post
Share on other sites
  • 1 month later...

I am getting same message running on Windows 8.  It was ok until a couple of days ago when message started appearing on start-up.  Is there a solution for the amateur computer user please?

Link to post
Share on other sites
  • Administrators

I am getting same message running on Windows 8.  It was ok until a couple of days ago when message started appearing on start-up.  Is there a solution for the amateur computer user please?

 

This usually happens if insufficient permissions are set for the folder containing the configuration dat files. You can contact customer care who will assist you with this or I can connect to your computer remotely and fix this for you.

Link to post
Share on other sites

Archived

This topic is now archived and is closed to further replies.

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...