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Guest Dan

personal firewall failed

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Guest Dan

Configuration file can not be read.

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Which version of ESET Smart Security are you running?
What Windows operating system are you running?
Can you provide a screenshot of the exact error message you're receiving?

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If you rename C:\ProgramData\ESET\ESET Smart Security\epfwdata.bin and C:\ProgramData\ESET\ESET Smart Security\EpfwUser.dat in safe mode, does it fix the issue ?

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Guest Jane

I am getting same message running on Windows 8.  It was ok until a couple of days ago when message started appearing on start-up.  Is there a solution for the amateur computer user please?

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I am getting same message running on Windows 8.  It was ok until a couple of days ago when message started appearing on start-up.  Is there a solution for the amateur computer user please?

 

This usually happens if insufficient permissions are set for the folder containing the configuration dat files. You can contact customer care who will assist you with this or I can connect to your computer remotely and fix this for you.

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