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nod32 7 startup error


gfkerop
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sometimes nod32 give following error when windows starts.

Error communicating with the Kernel

plz tell me whats solution of this problem.

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There can be several reasons for this error, hence I'd suggest contacting Customer care to troubleshoot it further. Open the Task manager and make sure that ekrn is running.

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marcos can it be uninstalled completely.coz i googled eset uninstaller but when i used it to uninstall eset 7 nod327 was not uninstalled.it showed progress of uninstallation and some deleting of files but nod32 7 was still there.Though my question seems to become another question for which i am sorry.

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on winxpsp3 when i go to safe mode i get this error message which just doesnt go away

To Begin click your username.

i hope this prob can be solved.

regards.

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Are you able to login and see your desktop in safemode ? Can you run the Uninstaller at all ?

Something may be amiss with Windows XP or your safemode backend, which would be a different issue then ESET product.

 

We may still be able to help you, can you provide screenshots or explain in more detail what it is you are seeing ?

Where the error is coming from ?

 

If its asking for your local profile username, you have to pick the one you login with normally followed by your password if requested.

If you cannot get around this, there are a few things we could also do below :
 

1. Turn on the local administrator account and login to that account in safemode.

2. Remove the password from your normal profile if you do not know it.

 

However if your msgina has been altered somehow , that is a different story.

The full screen mode for XP in safemode should still give your normal user accounts for logging on.

Edited by Arakasi
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Question: Are you able to login and see your desktop in safemode ? Can you run the Uninstaller at all ?

Answer:  NO.

Question: If its asking for your local profile username, you have to pick the one you login with normally followed by your password if requested.?

Answer: There are no options.theres only this message.when you go to safe mode.

Q: 1. Turn on the local administrator account and login to that account in safemode.?

A: you cannot go to safe mode.this message is a kind of a wall between me going to safe mode.

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