gfkerop 0 Posted April 10, 2014 Share Posted April 10, 2014 sometimes nod32 give following error when windows starts. Error communicating with the Kernel plz tell me whats solution of this problem. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,189 Posted April 10, 2014 Administrators Share Posted April 10, 2014 There can be several reasons for this error, hence I'd suggest contacting Customer care to troubleshoot it further. Open the Task manager and make sure that ekrn is running. Link to comment Share on other sites More sharing options...
gfkerop 0 Posted April 11, 2014 Author Share Posted April 11, 2014 marcos can it be uninstalled completely.coz i googled eset uninstaller but when i used it to uninstall eset 7 nod327 was not uninstalled.it showed progress of uninstallation and some deleting of files but nod32 7 was still there.Though my question seems to become another question for which i am sorry. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,189 Posted April 11, 2014 Administrators Share Posted April 11, 2014 Try running the Uninstall tool in safe mode several times unless no ESET product is detected. Link to comment Share on other sites More sharing options...
gfkerop 0 Posted April 18, 2014 Author Share Posted April 18, 2014 on winxpsp3 when i go to safe mode i get this error message which just doesnt go away To Begin click your username. i hope this prob can be solved. regards. Link to comment Share on other sites More sharing options...
Arakasi 549 Posted April 18, 2014 Share Posted April 18, 2014 (edited) Are you able to login and see your desktop in safemode ? Can you run the Uninstaller at all ? Something may be amiss with Windows XP or your safemode backend, which would be a different issue then ESET product. We may still be able to help you, can you provide screenshots or explain in more detail what it is you are seeing ? Where the error is coming from ? If its asking for your local profile username, you have to pick the one you login with normally followed by your password if requested. If you cannot get around this, there are a few things we could also do below : 1. Turn on the local administrator account and login to that account in safemode. 2. Remove the password from your normal profile if you do not know it. However if your msgina has been altered somehow , that is a different story. The full screen mode for XP in safemode should still give your normal user accounts for logging on. Edited April 18, 2014 by Arakasi Link to comment Share on other sites More sharing options...
gfkerop 0 Posted April 20, 2014 Author Share Posted April 20, 2014 Question: Are you able to login and see your desktop in safemode ? Can you run the Uninstaller at all ? Answer: NO. Question: If its asking for your local profile username, you have to pick the one you login with normally followed by your password if requested.? Answer: There are no options.theres only this message.when you go to safe mode. Q: 1. Turn on the local administrator account and login to that account in safemode.? A: you cannot go to safe mode.this message is a kind of a wall between me going to safe mode. Link to comment Share on other sites More sharing options...
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