pps 4 Posted November 26, 2019 Share Posted November 26, 2019 Hello, I select only 10 logs and tried to resolved them: I get the below error: Any opinions here on this error? Thanks, Peter Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted November 27, 2019 ESET Staff Share Posted November 27, 2019 Hello, As we have not seen this error before, the only recommended solution would be to create a support ticket. Server trace log from the moment the attempted resolving failed would definitely help for the beginning. Our devs will be looking into it once it reaches our support. Regards, Michal Link to comment Share on other sites More sharing options...
pps 4 Posted November 27, 2019 Author Share Posted November 27, 2019 Hello @MichalJ where I would send the server trace log? I will contact support via https://www.eset.com/int/support/contact Thanks, Peter Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted November 27, 2019 ESET Staff Share Posted November 27, 2019 You can send it to technical support department within the ticket. It would be usually the first thing they would be asking for. You can attach it to the form when submitting the ticket. Link to comment Share on other sites More sharing options...
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