Chrissi 0 Posted November 23, 2019 Share Posted November 23, 2019 (edited) Hello, after i update to Version 13 i have no internet access with enabled Firewall setting. Only if i completly / permantently disable the firewall the internet work. I tried uninstall eset, cleanup and install the new version but still have this bad problem. I tried also disable each setting within the firewall setting. Allow whole internet access like faq pages say. Disable internal blocking Rules by Eset. Is anywhere version 12 to download, to downgrade? Btw y laptop have no problem with the update. Both have Win 10 Pro. My PC has a Killer E2400 Network Card and a Killer 1535 Wirless Card. Edited November 23, 2019 by Chrissi Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 23, 2019 Administrators Share Posted November 23, 2019 Does the issue persist after uninstalling EIS, downloading the ESET Live installer from ESET's website and installing it from scratch with default settings? Link to comment Share on other sites More sharing options...
Chrissi 0 Posted November 23, 2019 Author Share Posted November 23, 2019 Hello, yeah same problem. Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 393 Posted November 23, 2019 Most Valued Members Share Posted November 23, 2019 1 hour ago, Chrissi said: Hello, yeah same problem. I persume once you uninstalled access was restored? Link to comment Share on other sites More sharing options...
Chrissi 0 Posted November 23, 2019 Author Share Posted November 23, 2019 (edited) Yeah after uninstall i had also internet access. Also with activated firewall no ping in the local network and internet is possible. Always get an "Common Error" Only ping at 127.0.0.1 works then. IP, DNS and other are correct get from DHCP. Edited November 23, 2019 by Chrissi Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 23, 2019 Administrators Share Posted November 23, 2019 Does pausing the firewall or disabling it completely in the advanced setup make any difference? Please collect logs with ESET Log Collector and upload the generated archive here. Link to comment Share on other sites More sharing options...
itman 1,659 Posted November 23, 2019 Share Posted November 23, 2019 (edited) 5 hours ago, Chrissi said: after i update to Version 13 i have no internet access with enabled Firewall setting. Verify that Eset firewall mode is set to default Automatic setting. Also check Eset Network log for any entries. These might shed some light on what is going on. Edited November 23, 2019 by itman Link to comment Share on other sites More sharing options...
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