BrianE 2 Posted November 12, 2019 Share Posted November 12, 2019 I have set up a phantom account on my two Windows 10 laptops using the My ESET web portal, but they don't appear on the log on screen when I switch the computers on. Can anyone explain what might be going on please? Link to comment Share on other sites More sharing options...
ESET Staff metaller 49 Posted November 13, 2019 ESET Staff Share Posted November 13, 2019 pm me your email registered within my.eset.com, i’ll check it out... regards peter Link to comment Share on other sites More sharing options...
BrianE 2 Posted November 13, 2019 Author Share Posted November 13, 2019 I've sent you the information you requested in a PM. Regards BrianE Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 13, 2019 Administrators Share Posted November 13, 2019 If you have upgraded to v13, it's most likely a known issue that we track as a bug. Link to comment Share on other sites More sharing options...
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