BrokenDobro 2 Posted February 27, 2014 Share Posted February 27, 2014 Hi there, Here is a screenshot of the error that ESET comes up with due to an update. I wonder if someone can help me get rid of this? Thanks. ~Verne~ Link to comment Share on other sites More sharing options...
TomFace 539 Posted February 27, 2014 Share Posted February 27, 2014 (edited) Hello Verne, glad you are here. Take a look at this Knowledgebase article, clear your update cache and let us know.hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3189 Edited February 27, 2014 by TomFace Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 27, 2014 Administrators Share Posted February 27, 2014 There are many possible reasons for this error. Have you been able to update properly until today? Link to comment Share on other sites More sharing options...
BrokenDobro 2 Posted February 27, 2014 Author Share Posted February 27, 2014 Thanks Tomface and moderators. Will check out the knowledge base. Also I can manually get updates no problem and the error thing goes away. It seems like when an auto update happens, that's when the error happens. No big deal, I can manually update if that's what it takes. ~Verne~ Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 27, 2014 Administrators Share Posted February 27, 2014 If you leave the computer running for more than 60 minutes, does the error occur even after the second attempt to update automatically? If it occurs only when Windows is starting, it could be that no Internet connection is established at the moment ESS attempts to update. Link to comment Share on other sites More sharing options...
BrokenDobro 2 Posted February 27, 2014 Author Share Posted February 27, 2014 Hi Marcos, I have no idea about the second attempt etc...when it does occur is when I have put the computer to sleep and come back maybe a couple of hours later and open ESET GUI, that's when I see the error. In other words it looks like ESET is trying an auto update while the computer is in the SLEEP mode and cannot make an internet connection. Note that I have no problem connecting to the Internet at any time. I cleaned the Cache/Rebooted/reentered my username and password, so will wait and see what happens in the next few hours! Thanks for all your help. ~Verne~ Link to comment Share on other sites More sharing options...
Arakasi 549 Posted February 27, 2014 Share Posted February 27, 2014 (edited) Hello Verne, It may indeed be as well that its trying to update before your network connection has initialized from sleep mode. Try changing the options described in my screen shot to see if it helps rid yourself of the error. "Allow the computer to turn off this device to save power" Edited February 27, 2014 by Arakasi Link to comment Share on other sites More sharing options...
BrokenDobro 2 Posted February 28, 2014 Author Share Posted February 28, 2014 Hi Arakasi, I think that would work...I tried finding that link, but BBQ time in BC is now.. I remember seeing that panel and will try and find it...thank you very much for that link..meanwhile I am still getting the same thing when an update comes but it is no big deal... AVAST was away worst... thanks! ~Verne~ Link to comment Share on other sites More sharing options...
Arakasi 549 Posted February 28, 2014 Share Posted February 28, 2014 Oh yeah, ESET trumps Avast for sure, however i do miss the app updater from avast ! Link to comment Share on other sites More sharing options...
Solution BrokenDobro 2 Posted February 28, 2014 Author Solution Share Posted February 28, 2014 Hi there, Thanks a lot for your help. I don't know which one did the trick, I tried them all and one of them worked! Great! ~Verne~ Link to comment Share on other sites More sharing options...
Arakasi 549 Posted February 28, 2014 Share Posted February 28, 2014 Very good ! Link to comment Share on other sites More sharing options...
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