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Accessing ERA with a domain account credential


mayowa
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Dear All,

Kindly confirm if it is possible to disable the admin account on a ERA web console while it possible to access it with a domain credential account or user created account

Please kindly suggest a way to go about it 

 

Thanks 

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  • ESET Staff

No, it is not possible to disable "Administrator" account. What is recommended is to secure the Administrator account with strong password, stored in a secured place. In case anything goes wrong with ESMC / ERA, it´s the only account that might be able to resolve the problems. 

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3 hours ago, MichalJ said:

No, it is not possible to disable "Administrator" account. What is recommended is to secure the Administrator account with strong password, stored in a secured place. In case anything goes wrong with ESMC / ERA, it´s the only account that might be able to resolve the problems. 

Thanks MichalJ

How can they login using their domain credential ?

Regards  

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  • ESET Staff

You have to configure "mapped domain security groups". It won´t work for individual user, but It will work for the security groups. 

Then you can login by writing "domain\username" + checking the box "login into the domain" on the login screen. 

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