donnahubele 0 Posted August 22, 2018 Share Posted August 22, 2018 I have tried multiple times to activate my just renewed license but the key is saying it is invalid. I have all appropriate dashes, no extra spaces, no O or 0 noted, and have tried manually entering as well as copy/paste. I don't know what else to do. Please assist. Donna Hubele Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted August 22, 2018 Administrators Share Posted August 22, 2018 Please provide your public license ID. Also make sure that you have installed the product that you have purchased. Ie. if you purchased a license for ESET NOD32 Antivirus, make sure that you have installed ESET NOD32 Antivirus. Link to comment Share on other sites More sharing options...
ESET Staff Gonzalo Alvarez 66 Posted August 22, 2018 ESET Staff Share Posted August 22, 2018 (edited) Hello @donnahubele Which version of the product do you have? (you can see at "Help and Support > About", or right click on the icon near the time, > About...) Edited August 22, 2018 by Gonzalo Alvarez data removed Link to comment Share on other sites More sharing options...
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