error while installing File Security on Windows Server 2003

[Mubix 0]

Hi,

 

I need to install ESET File Security on a Windows Server 2003 Service Pack 2. I use the current version 6.5.12017.0 It is a fresh install, and I rebooted the server already.

And I get the following error. Is the Windows version not supported andymore?

Windows Version:

 

 

error when installing ESET File Security 6.5.12017.0 on Windows Server 2003

 

 

Thanks for your help.

Edited August 9, 2018 by Mubix
information

[Marcos 5,259]

We've never run into a case with such error. Please contact customer care for further assistance. ELC logs as well as a Procmon log from an installation attempt should suffice to start off.

[galaxy 11]

Is there any other AV with

[Mubix 0]

Previously there was Trend Micro Server Protect installed. But I did a clean uninstall and a reboot before installing ESET.

[galaxy 11]

https://success.trendmicro.com/solution/0113564   try this plaese

[Mubix 0]

It did work in the end.

I first tried it with the AIO installer, which didnt run.

Then I used the .msi installer of the Agent and the File Security and installed them separately. This worked perfectly on the Server.

 

Thanks again.