ESET Smart Security 7: HostsMan v4.3.98

[Dustyn 1]

Good evening,

 

After installing the latest version of ESET Smart Security 7.0.302.26 I'm having some difficulties with using HostsMan 4.3.98.

Since HostsMan downloads and modifies the HOSTS file in the system32 directory by populating it with blocked URLs, I can understand why ESET may flag this as suspicious activity.

 

One of my HOST source URLs are being blocked/filtered by ESET from downloading?

 

SOURCE: HOSTSFILE.MINE.NU

DIRECT URL: hxxp://www.hostsfile.mine.nu/Hosts.zip

 

Also, my HOSTS file is not being properly updated/modified with the any other new downloaded HOST additions as SAVING/UPDATING to disk is failing.

 

Would like some help to figure out why this is happening and how I can work around this with ESET?

Perhaps ESET could add the above URL to their whitelist?

Also, is there any option I need to modify to allow proper 3rd party software access (IE: HostsMan) access to the HOSTS file while ESET is installed on my system?

 

OS: Windows 7 Ultimate Edition 64-bit Edition SP1

 

Thank for any assistance you may provide.

Sincerely,

~Dustyn~

 

EDIT: Also, I made sure to submit the URL file information to ESET for further analysis as per the instructional steps listed here hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN141 if that helps?

Edited December 30, 2013 by Dustyn

[Arakasi 549]

Have you tried adding Hostsman to the exceptions list of protocol filtering? Then add the url yourself to the web exceptions ? Any services should be added as well if their is an update check.

Does the issue then persist?

[Dustyn 1]

Hi Arakasi,

 

Thanks so much for the prompt reply. It's much appreciated!

Thanks for pointing me in the direction of "protocol filtering" with "web exceptions".

When I was setting up ESET I went through all the advanced options, and I now do recall seeing something like this.

When I regain access to this specific computer I will report back with my findings.

 

I also reported the URL and HOSTS file to ESET for a second reexamination to be sure as I would like to understand why it's being blocked?

If it checks out, perhaps they can add it to a whitelist?

 

Thanks again!

~Dustyn~

[Marcos 5,070]

To report Parental control miscategorization (handled by a 3rd party company), use the form in hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN141.

[Dustyn 1]

Hello everyone,

 

I would like to report that I received an e-mail from ESET after submitting the site in question.

The site has now been unblocked and I no longer receive any complaints from ESET.

 

Thanks for all the suggestions and recommendations.

Although I did not have to use them as ESET put the URL on their whitelist, it will come in most useful in the future.

 

Sincerely,

~Dustyn~