actechag 0 Posted July 20, 2018 Share Posted July 20, 2018 Hello, after some troubles i was able to deploy eset endpoint security on some testsystems. There is only one problem left. I am unable to activate the clients. The version of the clients is 6.6.800.1 The server versions are: ESET Remote Administrator (Server), Version 6.5 (6.5.417.0)ESET Remote Administrator (Webconsole), Version 6.5 (6.5.388.0) Everytime i start the activationtask for one of the clients it directly ends with "Fehlgeschlagen"/"Error". Kind Regards, Benjamin Link to comment Share on other sites More sharing options...
Pinni3 21 Posted July 20, 2018 Share Posted July 20, 2018 Clients need to have access to eset servers List of servers Link to comment Share on other sites More sharing options...
actechag 0 Posted July 20, 2018 Author Share Posted July 20, 2018 Thank you for your response. The Windows-Clients in the same network dont have the issue. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,266 Posted July 20, 2018 Administrators Share Posted July 20, 2018 What error do you get when you attempt to activate EES for Mac directly on the client? Link to comment Share on other sites More sharing options...
actechag 0 Posted July 20, 2018 Author Share Posted July 20, 2018 (edited) It says license and product dont match . Edited July 20, 2018 by actechag Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,163 Posted July 20, 2018 ESET Moderators Share Posted July 20, 2018 So can you please share your public license ID and the exact full name of the product, which you are trying to activate? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,266 Posted July 20, 2018 Administrators Share Posted July 20, 2018 In the topic name you wrote "ESET Endpoint Security" but according to the screen shot you are eligible to activate only ESET Endpoint Antivirus and File Security. Link to comment Share on other sites More sharing options...
actechag 0 Posted July 20, 2018 Author Share Posted July 20, 2018 44 minutes ago, Marcos said: In the topic name you wrote "ESET Endpoint Security" but according to the screen shot you are eligible to activate only ESET Endpoint Antivirus and File Security. Totally my fault. I created the wrong package! Kindest Regards Link to comment Share on other sites More sharing options...
Pinni3 21 Posted July 20, 2018 Share Posted July 20, 2018 (edited) dont worry mate one day I had similar problem. Our a/c in room was broken...almost 3 weeks. And it was friday, I thought : I will check console. After login I saw new package so I decided to be a good admin and I did upgrade..Problem was I have licence for endpoint antivirus. It was couple of seconds and i had over 1500 units with security and activation problems screaming on them so like they say : sh*t happens Edited July 20, 2018 by Pinni3 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,266 Posted July 20, 2018 Administrators Share Posted July 20, 2018 By the way, on Windows we strongly recommend preferring ESET Endpoint Security to ESET Endpoint Antivirus since it also contains Network protection module which can also protect unpatched computers from exploits in network protocols, such as SMBv1. With this protection, users of ESET Endpoint Security v6 were protected from the infamous WannaCry and other malware exploiting the EternalBlue vulnerability for spreading over networks. Also troubleshooting network-related or update issues is easier with EES since it enables logging of the network communication to a pcap log. Link to comment Share on other sites More sharing options...
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