Corso 1 Posted March 20, 2018 Share Posted March 20, 2018 Latest version of EIS 11.1.42.0 shows error in eventlog with: ScRegSetValueExW call failed for FailureActions with the following error: Access is denied. on every boot. No former versions have ever done that. I have clean installed v 11.1.42.0 from scratch and used uninstall tool in safe mode several times. How to fix? Windows 10 Pro x64 1709 16299.309 (all up to date) EIS v11.1.42.0 Detection Engine: 17084 (20180319) Rapid Response module: 11793 (20180319) Update module: 1014 (20180123) Antivirus and antispyware scanner module: 1535 (20180202) Advanced heuristics module: 1184.1 (20171212) Archive support module: 1272 (20180122) Cleaner module: 1154 (20180222) Anti-Stealth support module: 1128 (20180316) Firewall module: 1373.1 (20180103) ESET SysInspector module: 1270 (20170808) Translation support module: 1672 (20180309) HIPS support module: 1313 (20180227) Internet protection module: 1328 (20180226) Web content filter module: 1058 (20170406) Advanced antispam module: 7064 (20180319) Database module: 1096 (20180202) Configuration module (33): 1659.1 (20180315) LiveGrid communication module: 1043 (20180205) Specialized cleaner module: 1012 (20160405) Banking & payment protection module: 1126 (20180309) Rootkit detection and cleaning module: 1019 (20170825) Network protection module: 1628 (20180319) Router vulnerability scanner module: 1045 (20180131) Script scanner module: 1033 (20180228) Connected Home Network module: 1019.1 (20180220) Cryptographic protocol support module: 1025 (20171106) Link to comment Share on other sites More sharing options...
k.crabbe 3 Posted March 20, 2018 Share Posted March 20, 2018 I have the same event ID showing also. I honestly don't know if it's a serious issue or not. I installed EIS v11.1.42.0 over my old version. Windows 10 Home x64 1709 16299.309 (also all up to date) Detection Engine: 17084 (20180319) Rapid Response module: 11793 (20180319) Update module: 1014 (20180123) Antivirus and antispyware scanner module: 1535 (20180202) Advanced heuristics module: 1184.1 (20171212) Archive support module: 1272 (20180122) Cleaner module: 1154 (20180222) Anti-Stealth support module: 1128 (20180316) Firewall module: 1373.1 (20180103) ESET SysInspector module: 1270 (20170808) Translation support module: 1672 (20180309) HIPS support module: 1313 (20180227) Internet protection module: 1328 (20180226) Web content filter module: 1058 (20170406) Advanced antispam module: 7064 (20180319) Database module: 1096 (20180202) Configuration module (33): 1659.1 (20180315) LiveGrid communication module: 1043 (20180205) Specialized cleaner module: 1012 (20160405) Banking & payment protection module: 1126 (20180309) Rootkit detection and cleaning module: 1019 (20170825) Network protection module: 1628 (20180319) Router vulnerability scanner module: 1045 (20180131) Script scanner module: 1033 (20180228) Connected Home Network module: 1019.1 (20180220) Cryptographic protocol support module: 1025 (20171106) Link to comment Share on other sites More sharing options...
Enrico 3 Posted March 20, 2018 Share Posted March 20, 2018 (edited) I see the same event with Win 7 Pro (Without 2018 security updates, since i'ts a CAD-CAM workstation and I need performance). Best regards. Edited March 20, 2018 by Enrico Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted March 20, 2018 Administrators Share Posted March 20, 2018 Do you have any issue with protection modules because of the error? Does temporarily disabling Self-defense and rebooting the machine makes the issue go away? If not, does temporarily uninstalling ESET make a difference? Link to comment Share on other sites More sharing options...
ESET Insiders stackz 115 Posted March 20, 2018 ESET Insiders Share Posted March 20, 2018 The ScRegSetValueExW error is a by-product of ESET's Self-Defense and causes no problems. Link to comment Share on other sites More sharing options...
Corso 1 Posted March 20, 2018 Author Share Posted March 20, 2018 5 hours ago, Marcos said: Do you have any issue with protection modules because of the error? Does temporarily disabling Self-defense and rebooting the machine makes the issue go away? If not, does temporarily uninstalling ESET make a difference? This version feels a bit sluggish compared to earlier versions, but seems to work as aspected. How do i temporarily disabling Self-defense? In advanced settings? Or just disable in the GUI? When EIS is uninstalled, there's no error. Is there a way to make the error go away in the eventlog then? Link to comment Share on other sites More sharing options...
itman 1,746 Posted March 20, 2018 Share Posted March 20, 2018 7 hours ago, stackz said: The ScRegSetValueExW error is a by-product of ESET's Self-Defense and causes no problems. Actually if you Google on ScRegSetValueExW, noted is that the Win event is logged for almost all AV products. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted April 12, 2018 Administrators Share Posted April 12, 2018 To prevent duplicate topics on the same subject, we'll draw this one to a close. Please continue with the discussion here: https://forum.eset.com/topic/15213-new-error-after-upgrade-event-7006-service-control-manager/ Link to comment Share on other sites More sharing options...
Recommended Posts