smuper 2 Posted March 19, 2018 Share Posted March 19, 2018 Since a few days I recognized that the first Chrome start is taking ~ up to 10 seconds. After removing Eset it starts like instant again. Opening another window of chrome is instant, like normal. I tried the Google Canary Builds with ESET -> Instant start (but other problems, normal for canary) I also tried a fresh Windows 10 (1709) Install with nothing but drivers, chrome, and ESET IS -> Slow start of Chrome again. No ESET / Windows / Chrome options changed, everything is pure Default Settings. Chrome Version 65.0.3325.162 ESET: 11 (tried downgrade to 10 / same result) Link to comment Share on other sites More sharing options...
Administrators Marcos 5,189 Posted March 19, 2018 Administrators Share Posted March 19, 2018 Does pausing real-time protection make a difference? If not, what about temporarily disabling protocol filtering or advanced scanning of scripts in the web protection setup? Link to comment Share on other sites More sharing options...
galaxy 11 Posted March 19, 2018 Share Posted March 19, 2018 I can confirm Link to comment Share on other sites More sharing options...
Administrators Marcos 5,189 Posted March 19, 2018 Administrators Share Posted March 19, 2018 22 minutes ago, galaxy said: I can confirm Which of the above that I suggested to try do you confirm to get the issue go away? Link to comment Share on other sites More sharing options...
smuper 2 Posted March 19, 2018 Author Share Posted March 19, 2018 (edited) 1 hour ago, Marcos said: Does pausing real-time protection make a difference? If not, what about temporarily disabling protocol filtering or advanced scanning of scripts in the web protection setup? It is caused by the HTTP Scanner Module. (WEB PROTOCOLS / ENABLE HTTP PROTOCOL CHECKING) After disabling that Chrome is starting normal. ESET 11.1.42.0 Edited March 19, 2018 by smuper Link to comment Share on other sites More sharing options...
galaxy 11 Posted March 19, 2018 Share Posted March 19, 2018 Does interrupting real-time protection make a difference? If not, what if you temporarily disable log filtering or advanced scanning of scripts in Web Protection Setup? why should I disable that? the scan also hangs Link to comment Share on other sites More sharing options...
smuper 2 Posted March 19, 2018 Author Share Posted March 19, 2018 Will this be forwarded? Disabling the web scanner is no real solution. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,189 Posted March 19, 2018 Administrators Share Posted March 19, 2018 Is it enough to pause web protection (1) or only disabling protocol filtering (2) makes the issue go away ? 1. Web protection paused 2. Protocol filtering disabled Link to comment Share on other sites More sharing options...
smuper 2 Posted March 19, 2018 Author Share Posted March 19, 2018 (edited) Need to disable Protocol filtering. Or as mentioned above disable HTTP PROTOCOL CHECKING. Pause web protection changed nothing. Edited March 19, 2018 by smuper Link to comment Share on other sites More sharing options...
smuper 2 Posted March 22, 2018 Author Share Posted March 22, 2018 Push Link to comment Share on other sites More sharing options...
Administrators Marcos 5,189 Posted March 22, 2018 Administrators Share Posted March 22, 2018 Please carry on as follows: - in the advanced update setup -> tools -> diagnostics, enable both advanced firewall and protocol filtering logging - reproduce the issue - disable logging - collect logs with ELC - delete the content of C:\ProgramData\ESET\ESET Security\Diagnostics - temporarily disable protocol filtering - in the advanced update setup -> tools -> diagnostics, enable advanced firewall logging - try to reproduce the issue (this time it shouldn't manifest as you said) - stop logging - collect another set of logs with ELC. Finally upload both archives generated by ELC to a safe location and drop me a message with download links. Link to comment Share on other sites More sharing options...
HANDJOJO 11 Posted March 23, 2018 Share Posted March 23, 2018 I'm using Firefox ver.59.0.1 (64 bit) so far running well. Link to comment Share on other sites More sharing options...
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