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Posted

Hi everyone,

I have some computer that installed eset remote administrator agent and eset endpoint security but now it can not connect to the Eset remote administrator so I can not create client task to remove it.

Is there any tool to remove them?

Thank you very much.

 

Best Regards,

Dzung Tran

  • ESET Staff
Posted

You can either remove them locally, by running the "installer" from the program files / installed applications. If they are password protected, you need to specify the password.

Alternatively you can use the ESET uninstaller, that can remove both applications.

Posted

Hi MichalJ,

Thank you but when I use ESET Uninstallers in here, It announces that No application found. 

image.png.af182532434f2bd587e7a7e803d34984.png

  • ESET Staff
Posted

ESET Uninstaller is an emergency recovery tool, thst should be executed in safe mode of the OS. Also, AV Remover is intended to remove 3rd party software, not ESET and is not the same. 

https://support.eset.com/kb2289/

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