PaulP 0 Posted February 9, 2018 Share Posted February 9, 2018 Recently we have had an issue (perhaps following update to Office 365 / Outlook Build 16.0.9001.2144) where our quoting system which passes email via MAPI to Outlook all looking OK until the send button is pressed when the message body disappears leaving a blank email to be sent (attachments remain in place) Work around is to disable email scanning on 'sent email' then the mail goes out as intended - suggesting eset is the cause of this trouble. Any suggestions for preventing this issue with out skipping scanning of sent emails please? Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,163 Posted February 9, 2018 ESET Moderators Share Posted February 9, 2018 Hello @PaulP , we have this topic covered by an KB alert: https://support.eset.com/alert6664/ What version of MS exchange do you have? Does it happen with IMAP / POP3 as well, if you can test it with an testing account? Regards, P.R. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted February 9, 2018 Administrators Share Posted February 9, 2018 Please continue in the existing topic https://forum.eset.com/topic/14607-outlook-add-in-problem/ and let us know what version of MS Exchange Outlook connects to. In order to prevent duplicate topics on a same subject, we'll draw this one to a close. Link to comment Share on other sites More sharing options...
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