PaulP

Looked up the exchange version on our connection --> 15.20.464.16 <-- this is Office 365 and the version seems newer than their list of versions published in December: https://technet.microsoft.com/en-us/library/hh135098(v=exchg.150).aspx Outlook Version 1801 (Build 9001.2144 Click-to-Run)

Recently we have had an issue (perhaps following update to Office 365 / Outlook Build 16.0.9001.2144) where our quoting system which passes email via MAPI to Outlook all looking OK until the send button is pressed when the message body disappears leaving a blank email to be sent (attachments remain in place) Work around is to disable email scanning on 'sent email' then the mail goes out as intended - suggesting eset is the cause of this trouble. Any suggestions for preventing this issue with out skipping scanning of sent emails please?

Us too please Our file server has ESET 6.5.12014.0 (just upgraded it and re started to be sure) and we do not yet have KB4056892 showing up as installed or available in windows update.

Its on its way, thanks

Hello Peter, Ok I've got those two things now - 347 MB total how would you like me to send them to you? Thanks Paul Ps the issue is quite repeatable seems to happen on all our PCs

Endpoint Antivirus - Tools - Running Processes - crashes Trying to use the 'Running Processes' Tool causes eset endpoint antivirus to crash and re-start - should I be worried? Two entries in windows 'problem reports' afterwards, details of both below: Source ESET Service Summary Handled Exception Date ‎18/‎07/‎2017 07:32 Status Report sent Problem signature Problem Event Name: Handled Exception OS Version: 10.0.15063.2.0.0.256.48 Locale ID: 2057 Extra information about the problem Bucket ID: INVALID_REQUEST and Source ESET Service Summary Stopped working Date ‎18/‎07/‎2017 07:32 Status Report sent Description Faulting Application Path: C:\Program Files\ESET\ESET Endpoint Antivirus\x86\ekrn.exe Problem signature Problem Event Name: BEX Application Name: ekrn.exe Application Version: 6.5.2107.0 Application Timestamp: 593aad61 Fault Module Name: MSVCR120.dll Fault Module Version: 12.0.21005.1 Fault Module Timestamp: 524f7ce6 Exception Offset: 000a7666 Exception Code: c0000409 Exception Data: 00000007 OS Version: 10.0.15063.2.0.0.256.48 Locale ID: 2057 Additional Information 1: d7d8 Additional Information 2: d7d8ca3bfe62018a73e6a62e3affdd97 Additional Information 3: 9fb8 Additional Information 4: 9fb805c7563562f261329c4feacdf894 Extra information about the problem Bucket ID: 6bb477291872f5f43667ac901b4c5898 (116401926865)