ITHoneyBadger 0 Posted January 16, 2018 Share Posted January 16, 2018 We are going to use Veeam to "vmotion" our ERA server that is currently a virtual machine to a cloud provider off premises. I've only see KB articles discussing migrating with multiple servers and updating certs across them. I think the only real change will be to just the IP address for the server in the new location. Will the Endpoint Antivirus clients on premises see the server after the IP change? If not what is the solution without having to add more ERA servers? Link to comment Share on other sites More sharing options...
ESET Insiders rekun 43 Posted January 16, 2018 ESET Insiders Share Posted January 16, 2018 I recommend to change the agent policy to connect to a dns name instead of an ip. this way you can easily change the dns record without any issues on the clients. Link to comment Share on other sites More sharing options...
ITHoneyBadger 0 Posted January 16, 2018 Author Share Posted January 16, 2018 Thanks rekun, looking into this. We have the new IP I think I can add to the Agent Server list in the main Agent Policy, yes? Apologies I dont spend alot of time in there. Link to comment Share on other sites More sharing options...
ITHoneyBadger 0 Posted January 16, 2018 Author Share Posted January 16, 2018 (edited) So internally now we are IP 10.0.15.55, after the move we will be 10.1.12.55, when I look at the Policies on ERA I have the ESET Remote Administrator Agent>Our Company Default Agent Policy, and I also have one in ESET Endpoint for Windows.Antivirus policy. In the first, I can edit a server list that is currently empty. Do I add the new IP here, and should I also add the current IP as well? (not sure why its blank). In the second, not sure where if at all I should be looking to edit to add the new IP. Or am I looking in the wrong place? Also, I see a My Profile listed in the settings but nowhere can I find where to audit this profile. Edited January 16, 2018 by ITHoneyBadger Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted January 17, 2018 Administrators Share Posted January 17, 2018 Please refer to the KB article Server migration in ESET Remote Administrator 6.x. Link to comment Share on other sites More sharing options...
ITHoneyBadger 0 Posted January 17, 2018 Author Share Posted January 17, 2018 Thats what started the confusion, lol! Thanks Marcos can you please clarify regarding my concerns above? Link to comment Share on other sites More sharing options...
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