HienKieu 2 Posted June 7, 2017 Share Posted June 7, 2017 Hi all, For instance,we have trial license with 10pcs (Expired date: 7/1/2017) On webconsole ERA Server, i create new package Installer included Agent, Product (File Security for Win Server) + activation, everything is okay. When i run install package was created before on first server, it was sucessfully, you can see: But run this package on second server, i've received more info as below: As the same with package installed, license info (License ID), I don't know Why is it different in "License validity" and "License Type"? If somebody have any ideas, please let me know? Thanks a lot! Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted June 7, 2017 ESET Staff Share Posted June 7, 2017 Hello, can you please send me (via private message) the respective seatnames of the activated machines? Seatname is located in the "About ESET File Security" section. We will check, which license information was provided to them, and why. Thank you. Link to comment Share on other sites More sharing options...
HienKieu 2 Posted June 7, 2017 Author Share Posted June 7, 2017 46 minutes ago, MichalJ said: Hello, can you please send me (via private message) the respective seatnames of the activated machines? Seatname is located in the "About ESET File Security" section. We will check, which license information was provided to them, and why. Thank you. @MichalJ I just sent it to you, M.J, please help me to check. Please do not hesitate to contact me if you need further information! Link to comment Share on other sites More sharing options...
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