SPAM Filter

[schuetzdentalCB 8]

Is it possible to tell ESET that it should not scan the Content of an E-Mail? We are using a E-Mail Filtering Service which is sending a Report every day. The Report includes Informations about blocked E-Mails.

Screenshot: 

 

ESET scans the content of those Spam-Reports follows the Preview URL and detects the URL's as SPAM/Malware...can i exclude the Sender of those Reportmails from Spamfiltering?

 

 

 

[MichalJ 434]

Hello, you can add such address to the whitelist (sender) or exception list via ESET Remote Administrator policy (basically you have to enable global lists, and apply to the clients, where those are flagged as SPAM). 

Details here: 

• http://help.eset.com/ees/6/en-US/index.html?idh_panel_smon_edit_wlbl.htm
• http://help.eset.com/ees/6/en-US/index.html?idh_config_smon_addrlists.htm

 

[schuetzdentalCB 8]

hi,

i tried that already  Global and Userlist added whole Domain and the Full Mail adress. But still moving to Spamfolder.