ESET Insiders yeoldfart 143 Posted February 2, 2017 ESET Insiders Share Posted February 2, 2017 (edited) Hello I clean installed yesterday eset_smart_security_live_installer_rt_fr, here is my experience 1) without notice all in/outbound connections were blocked (system, ffox, tbird, Steamm etc.), all standard attempts to corrrect that failed, including disabling hips 2) upon restart attempts to connect to MS account at lock screen failed with the message I had to connect to the net and enter a valid pword 3) reimage system partition, same as 2 4) had to go to MS and set new pword 5) restart successful withour ESS 10 My guess is that ESS Fwall is the culprit My system W 10 x64 pro, no other AV I suggest the devs think over it.... btw this never happened with the insider Alpha brew. Edited February 2, 2017 by yeoldfart Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 2, 2017 Administrators Share Posted February 2, 2017 How do you know that ESET's firewall is the culprit? How did you rule out the possibility of a 3rd party application clashing with ESS? If you suspect the firewall to have blocked the communication, did temporarily disabling the firewall from gui or in advanced setup actually resolve the issue? If not, then it's unlikely to be an issue with ESET's firewall. If it's only HTTP/HTTPS communication which is blocked, does temporarily disabling protocol filtering make a difference? Link to comment Share on other sites More sharing options...
ESET Insiders yeoldfart 143 Posted February 2, 2017 Author ESET Insiders Share Posted February 2, 2017 (edited) It'just my guess as it occurred for the 1t time ever after install of ESS, disabling the whole of ESS protection did not eliminate the bug, I did not try disabling protocol filtering. I'm scared to be trapped again on installing again ESS 10 btw what about having to change MS account pword ? Edited February 2, 2017 by yeoldfart Link to comment Share on other sites More sharing options...
ESET Insiders yeoldfart 143 Posted February 2, 2017 Author ESET Insiders Share Posted February 2, 2017 (edited) up ! I'm ready to reinstall ess but can u be explicit about AVOIDING this bug ? thank you Edited February 2, 2017 by yeoldfart Link to comment Share on other sites More sharing options...
itman 1,659 Posted February 2, 2017 Share Posted February 2, 2017 (edited) You can try to install Eset SS 10 using the off-line installer. You can download it here: https://www.eset.com/us/home/smart-security/download/ . Click on "advanced download options." Note: this download is for Smart Security; not Smart Security Premium. So validate which license you have prior to downloading. Edited February 2, 2017 by itman Link to comment Share on other sites More sharing options...
ESET Insiders yeoldfart 143 Posted February 3, 2017 Author ESET Insiders Share Posted February 3, 2017 (edited) thznk you itman I have an ESS 10 license, I need french France) language. seems that your url is for a live installer only Edited February 3, 2017 by yeoldfart Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 3, 2017 Administrators Share Posted February 3, 2017 When LiveInstaller starts, you can select the desired language version to be installed. Link to comment Share on other sites More sharing options...
Amigaman 0 Posted February 3, 2017 Share Posted February 3, 2017 1 hour ago, yeoldfart said: thznk you itman I have an ESS 10 license, I need french France) language. seems that your url is for a live installer only Full Offline Installer in French France https://download.eset.com/com/eset/apps/home/ess/windows/latest/ess_nt64_fra.exe Link to comment Share on other sites More sharing options...
ESET Insiders yeoldfart 143 Posted February 4, 2017 Author ESET Insiders Share Posted February 4, 2017 (edited) @ Marcos yes but still only an offline installer @ amigaman: thank you, I' ll try this one Edited February 4, 2017 by yeoldfart Link to comment Share on other sites More sharing options...
ESET Insiders yeoldfart 143 Posted February 4, 2017 Author ESET Insiders Share Posted February 4, 2017 clean reinstalled, a few minutes after reboot, no longer any internet connection, disabled FWall altogether, nochange... made it plain simple: definitely uninstalled the culprit. btw never had this with the ESS premium beta Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 4, 2017 Administrators Share Posted February 4, 2017 What exactly stops working after installing ESS? Are you unable to ping www.eset.com for instance either? Or only HTTP/HTTPS communication doesn't work? Have you tried resetting TCP/IP? See https://support.microsoft.com/en-us/help/299357/how-to-reset-tcp-ip-by-using-the-netshell-utility. Link to comment Share on other sites More sharing options...
itman 1,659 Posted February 4, 2017 Share Posted February 4, 2017 I suspect a problem with Eset detecting his network adapter. Access the Eset GUI and do the following: Setup -> Network Protection -> Click on Connected Networks -> Click on Network Adapters Verify that that the data shown matches the PC network adapter, e.g. wireless or Ethernet, you are connecting to the Internet with. Below is a screen shot of my connection. Note that the network adapter shown on the Connected Networks screen matches that shown in Network Adapters screen: Link to comment Share on other sites More sharing options...
ESET Insiders yeoldfart 143 Posted February 6, 2017 Author ESET Insiders Share Posted February 6, 2017 thank you, no id glitch there (ethernet to isp box/router) Link to comment Share on other sites More sharing options...
ESET Insiders yeoldfart 143 Posted February 6, 2017 Author ESET Insiders Share Posted February 6, 2017 On 04/02/2017 at 6:31 PM, Marcos said: What exactly stops working after installing ESS? Are you unable to ping www.eset.com for instance either? Or only HTTP/HTTPS communication doesn't work? Have you tried resetting TCP/IP? See https://support.microsoft.com/en-us/help/299357/how-to-reset-tcp-ip-by-using-the-netshell-utility. 1) internet connection broken a few minutes after clean install 2) yes to no avail uninstalled ESS10 as by now, using a simple plain AV Link to comment Share on other sites More sharing options...
itman 1,659 Posted February 6, 2017 Share Posted February 6, 2017 You can try what is posted below prior to installing Eset. Install Eset and make sure you reboot. Also make sure any other security software is fully uninstalled prior to installing Eset. Best way to ensure they are fully uninstalled is to run their respective "cleaner" to ensure all remnants are removed. Now Run below command one by one [from command prompt window w/admin privileges]: ipconfig /release ipconfig /all ipconfig /flushdns ipconfig /renew netsh int ip set dns netsh winsock reset (Watch Video Tutorial of This Solution) Now Restart your PC. That’s it, now check your Internet connection is working or not. If not working, then try solution 3. back to list More Chrome specific solutions for this problem from the article the above was extracted from are here: https://www.wiknix.com/how-to-fix-dns_probe_finished_nxdomain-in-chrome/ Link to comment Share on other sites More sharing options...
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