Bruno 1 Posted December 8, 2016 Share Posted December 8, 2016 Hi. I am experiencing a slow startup issue with ESET CyberSecurity Pro 6.3.70.1 for macOS Sierra 10.12.1. I am facing a very long pause (anywhere from 2 minutes) after logging in. The desktop loads, regular startup items load and right before ESET loads, the mouse cursor turns to a spinning beachball. Both WiFi and wired network connections hang at this point as well. Sometimes I can open Activity Monitor and view the status of running applications. Usually, I always find the 'systemuiserver' process stuck in a not responding state. If I can open System Preferences, the Network settings window is blank and does not display any network adapters. Uninstalling ESET resolves the issue. Thanks for your help. Bruno Link to comment Share on other sites More sharing options...
whitelistCMD 1 Posted December 12, 2016 Share Posted December 12, 2016 (edited) I had this same problem, and when removing ESET the issue would subside. However, I wasn't going to accept that as a resolution as ESET makes a true security product and these guys/girls are always able to help with or escalate issues. That being said, I did some digging of my own so that I was able to provide them with as much information as I could when presenting the issue. I use their business products at work, so I'm fully aware of the firm grip ESET puts on a machine. I started looking into why is this during "startup or restart". It turned out it was not ESET that was a problem in and of itself, but rather how it interacted with a particular program during startup. For me, it was VMware Fusion. I didn't investigate further, but I'm sure I could go back and get my logs if needed. Clearing some of these items mentioned in this article: hxxp://www.macworld.com/article/2047747/take-control-of-startup-and-login-items.html fixed my problem. I've also learned not to touch anything until CyberSecurity Pro starts completely, and then click on things such as the WiFi icon, etc. I hope this helps or at least points you in the right direction. Edited December 12, 2016 by whitelistCMD Link to comment Share on other sites More sharing options...
Bruno 1 Posted December 12, 2016 Author Share Posted December 12, 2016 Hello. Thanks for the reply and input. FYI the link you provided ends up on a 404 page Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,130 Posted December 13, 2016 ESET Moderators Share Posted December 13, 2016 Hello, we have a release candidate version, which should fix the issue. If you are interested in a private test please send me and TomasP a private message with a reference to this forum topic. Regards, P.R. Link to comment Share on other sites More sharing options...
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