Remote agents connecting to public ERA Server

[jorgev 0]

Hello,

 

I just installed our ERA Server on a cloud server (public ip) with port 2225 since our port 2222 is in use for other application.

 

I build a Live Agent Installer and succesfully installed on a remote computer Windows 10, I change the hosts files so the domain name points to the ERA public ip.

 

On the ERA server firewall I opened the port 2225.

 

But is not connecting, the logs from the agent shows: Connection refuse by the server.

 

How can I connect the agents to the server, since all the computers will be remote.

 

 

thanks in advance.

[MartinK 378]

Could you please open generated live installer EraAgentInstaller.bat file and check whether hostname and port of ERA server are correctly configured? Search for lines:

set server_hostname=hostname
set server_port=2222

in it. In case values will be incorrect, try to modify it.