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Gonzalo Alvarez

ESET Staff
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Everything posted by Gonzalo Alvarez

  1. You can do this: 1. on windows logo do right clic 2. in "run" type "cmd" and press "enter" 3. type "ver" and press "Enter" then you got the data to post here. @Marcos, you got my info, any clues to help me?
  2. Hi, Was a "fresh" install (from zero, no antivirus previously)? What Operating system is?
  3. Thanks @DinGo. @Marcos, I'm not in "Windows Insider" program, is just a normal laptop upgraded from Windows 7 to Windows 10. In link you find the info you requested about Windows version. https://www.dropbox.com/s/czyd76e988xbqsg/win10ver-eset-endpoitv5.png?dl=0 How this HIPS problem can be fix?
  4. Hi, That (if I not mistaken) is a license for 3 months only, and watching some online stores from several ESET website distributors around the world you find the ESET license system is for year/s. Perhaps not all what glows and cheap is good. I suggest to ask your region distributor about how much legal that offer is and if you got support after buy it. Your call.
  5. Hi, do you try this KB article already? "How do I manually uninstall my Windows ESET product?" hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2289 and a new install after that...
  6. Hi all, I have the same problem in an Endpoint 5 after upgrade to Win 10, both are licensed correctly (ESET and Windows). Any advice or you need logs?
  7. Hi Lotnybartek, As DuMeter already pointed there is traffic coming and going, is normal to ESET scan the traffic, that is his job. Questions for you... That 30-40% impact heavy on the laptop performance? You are just watching or working using the TV?
  8. Hi Musaashraf, They are 2 different products for 2 difference OS (operating systems) and jobs. The "Endpoint" products are for terminals or normal PC, ESET File Security is a product for servers (operating systems) and is build to work under that scenario so you don't fill an impact on performance. ESET File Security will give you the protection you want without a headache as SysAdmin. Note: If we talking at Enterprise level you must already know those "jobs" on a server are specific for servers, and how the Servers Operating system works. Also, ESET installers will warning you about it is you try to install Endpoing on a server or viceversa.
  9. Hi, Without touching ESET, try to close 1 program and write a line and see what happens. Repeat with all active programs. What programs are running in background? What version of ESET you have? Firefox is up-to-date?
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