jinlei801011

In this case "broken" configuration policy will be most probably older, created before upgrade to 6.2. Also you mentioned it starts failing after restart -> maybe it is policy attached to some dynamic group. Hi Martin, So same soultion you mentationed above?

Hi Martin, it is ERA 6.2

I have Installed ERA6 Agent for my customer on three servers (Win2012) and two client workstations (Win7 32bit). Agent on server is working fine, but for this two clients, agent cannot connect to ERA after PC restart, it is working after reinstall agent, but issue come back after PC restart. Trace log: 2016-01-15 07:02:39 Information: Kernel [Thread c78]: Local time is 2016-01-15 15:02:39 2016-01-15 07:02:39 Information: Kernel [Thread c78]: Used memory before loaded module libraries is 5700 KB 2016-01-15 07:02:39 Information: Kernel [Thread c78]: Loading module library Updates 2016-01-15 07:02:39 Information: Kernel [Thread c78]: Loaded module library Updates (used 208 KB) 2016-01-15 07:02:39 Information: Kernel [Thread c78]: Loading module library Symbols 2016-01-15 07:02:39 Information: Kernel [Thread c78]: Loaded module library Symbols (used 220 KB) 2016-01-15 07:02:39 Information: Kernel [Thread c78]: Loading module library Database 2016-01-15 07:02:40 Information: Kernel [Thread c78]: Loaded module library Database (used 112 KB) 2016-01-15 07:02:40 Information: Kernel [Thread c78]: Loading module library Security 2016-01-15 07:02:41 Information: Kernel [Thread c78]: Loaded module library Security (used 148 KB) 2016-01-15 07:02:41 Information: Kernel [Thread c78]: Loading module library Scheduler 2016-01-15 07:02:41 Information: Kernel [Thread c78]: Loaded module library Scheduler (used 160 KB) 2016-01-15 07:02:41 Information: Kernel [Thread c78]: Loading module library Network 2016-01-15 07:02:42 Information: Kernel [Thread c78]: Loaded module library Network (used 180 KB) 2016-01-15 07:02:42 Information: Kernel [Thread c78]: Loading module library Cleanup 2016-01-15 07:02:43 Information: Kernel [Thread c78]: Loaded module library Cleanup (used 136 KB) 2016-01-15 07:02:43 Information: Kernel [Thread c78]: Loading module library DataMiners 2016-01-15 07:02:43 Information: Kernel [Thread c78]: Loaded module library DataMiners (used 172 KB) 2016-01-15 07:02:43 Information: Kernel [Thread c78]: Loading module library DynamicGroups 2016-01-15 07:02:43 Information: Kernel [Thread c78]: Loaded module library DynamicGroups (used 80 KB) 2016-01-15 07:02:43 Information: Kernel [Thread c78]: Loading module library Replication 2016-01-15 07:02:45 Information: Kernel [Thread c78]: Loaded module library Replication (used 212 KB) 2016-01-15 07:02:45 Information: Kernel [Thread c78]: Loading module library Automation 2016-01-15 07:02:46 Information: Kernel [Thread c78]: Loaded module library Automation (used 284 KB) 2016-01-15 07:02:46 Information: Kernel [Thread c78]: Loading module library Policies 2016-01-15 07:02:48 Information: Kernel [Thread c78]: Loaded module library Policies (used 184 KB) 2016-01-15 07:02:48 Information: Kernel [Thread c78]: Loading module library OSConnector 2016-01-15 07:02:49 Information: Kernel [Thread c78]: Loaded module library OSConnector (used 400 KB) 2016-01-15 07:02:49 Information: Kernel [Thread c78]: Loading module library ESSConnector 2016-01-15 07:02:50 Information: Kernel [Thread c78]: Loaded module library ESSConnector (used 80 KB) 2016-01-15 07:02:50 Information: Kernel [Thread c78]: Loading module library +EVSAConnector 2016-01-15 07:02:50 Warning: Kernel [Thread c78]: Module library +EVSAConnector was not loaded 2016-01-15 07:02:50 Information: Kernel [Thread c78]: Loading module library +ESLCConnector 2016-01-15 07:02:50 Warning: Kernel [Thread c78]: Module library +ESLCConnector was not loaded 2016-01-15 07:02:50 Information: Kernel [Thread c78]: Loading module library +ERAG1ClientConnector 2016-01-15 07:02:53 Information: Kernel [Thread c78]: Loaded module library +ERAG1ClientConnector (used 140 KB) 2016-01-15 07:02:53 Information: Kernel [Thread c78]: Loading module library +MDMCoreConnector 2016-01-15 07:02:53 Information: Kernel [Thread c78]: Loaded module library +MDMCoreConnector (used 60 KB) 2016-01-15 07:02:53 Information: Kernel [Thread c78]: Loading module library +VAHCoreConnector 2016-01-15 07:02:55 Information: Kernel [Thread c78]: Loaded module library +VAHCoreConnector (used 52 KB) 2016-01-15 07:02:55 Information: Kernel [Thread c78]: Loading module library +ProxyConnector 2016-01-15 07:02:55 Information: Kernel [Thread c78]: Loaded module library +ProxyConnector (used 68 KB) 2016-01-15 07:02:55 Information: Kernel [Thread c78]: Loading module library +RDSensorConnector 2016-01-15 07:02:56 Information: Kernel [Thread c78]: Loaded module library +RDSensorConnector (used 44 KB) 2016-01-15 07:02:56 Information: Kernel [Thread c78]: Used memory before modules load and initialization is 8708 KB 2016-01-15 07:02:56 Information: Kernel [Thread c78]: Initializing module CUpdatesModule 2016-01-15 07:02:56 Information: Kernel [Thread c78]: Initialized module CUpdatesModule (used 56 KB) 2016-01-15 07:02:56 Information: Kernel [Thread c78]: Initializing module CSymbolsModule 2016-01-15 07:02:56 Information: Kernel [Thread c78]: Initialized module CSymbolsModule (used 148 KB) 2016-01-15 07:02:56 Information: Kernel [Thread c78]: Initializing module CDatabaseModule 2016-01-15 07:02:57 Information: CDatabaseModule [Thread c78]: Startup configuration builder builds successfully ... 2016-01-15 07:02:57 Information: CDatabaseModule [Thread c78]: Startup connection pool created ... 2016-01-15 07:02:57 Information: CDatabaseModule [Thread c78]: Builder rebuilds successfully ... 2016-01-15 07:02:57 Information: CDatabaseModule [Thread c78]: Connection pool recreated ... 2016-01-15 07:02:57 Information: Kernel [Thread c78]: Initialized module CDatabaseModule (used 2368 KB) 2016-01-15 07:02:57 Information: Kernel [Thread c78]: Initializing module CAgentSecurityModule 2016-01-15 07:02:57 Information: Kernel [Thread c78]: Initialized module CAgentSecurityModule (used 112 KB) 2016-01-15 07:02:57 Information: Kernel [Thread c78]: Initializing module SchedulerModule 2016-01-15 07:02:57 Information: Kernel [Thread c78]: Initialized module SchedulerModule (used 40 KB) 2016-01-15 07:02:57 Information: Kernel [Thread c78]: Initializing module NetworkModule 2016-01-15 07:02:57 Information: Kernel [Thread c78]: Initialized module NetworkModule (used 16 KB) 2016-01-15 07:02:57 Information: Kernel [Thread c78]: Initializing module CCleanupModule 2016-01-15 07:02:57 Information: CCleanupModule [Thread c78]: Module initialized 2016-01-15 07:02:57 Information: Kernel [Thread c78]: Initialized module CCleanupModule (used 0 KB) 2016-01-15 07:02:57 Information: Kernel [Thread c78]: Initializing module CDataMinersModule 2016-01-15 07:02:57 Information: CDataMinersModule [Thread c78]: DataMinerCompletionHandler: Starting completion handler worker thread 2016-01-15 07:02:57 Information: CDataMinersModule [Thread c78]: DataMinerCompletionHandler: Starting completion handler worker thread 2016-01-15 07:02:57 Information: CDataMinersModule [Thread c78]: CStatusLogDataMiner: Initializing local status log cache 2016-01-15 07:02:58 Information: CDataMinersModule [Thread c78]: CStatusLogDataMiner: Finished initialization of status log cache 2016-01-15 07:02:58 Information: Kernel [Thread c78]: Initialized module CDataMinersModule (used 1028 KB) 2016-01-15 07:02:58 Information: Kernel [Thread c78]: Initializing module CDynamicGroupsModule 2016-01-15 07:02:58 Information: Kernel [Thread c78]: Initialized module CDynamicGroupsModule (used 0 KB) 2016-01-15 07:02:58 Information: Kernel [Thread c78]: Initializing module CReplicationModule 2016-01-15 07:02:58 Information: CReplicationModule [Thread c78]: CReplicationModuleBase: Starting module initialization 2016-01-15 07:02:58 Information: CReplicationModule [Thread c78]: CReplicationModuleBase: Initializing message processing 2016-01-15 07:02:58 Information: CReplicationModule [Thread c78]: CReplicationModuleBase: Module initialization done 2016-01-15 07:02:58 Information: Kernel [Thread c78]: Initialized module CReplicationModule (used 424 KB) 2016-01-15 07:02:58 Information: Kernel [Thread c78]: Initializing module AutomationModule 2016-01-15 07:02:58 Information: AutomationModule [Thread c78]: TaskResumeHandler: There are 0 pending task resume requests. 2016-01-15 07:02:58 Information: Kernel [Thread c78]: Initialized module AutomationModule (used 36 KB) 2016-01-15 07:02:58 Information: Kernel [Thread c78]: Initializing module CPoliciesModule 2016-01-15 07:02:58 Information: Kernel [Thread c78]: Initialized module CPoliciesModule (used 0 KB) 2016-01-15 07:02:58 Information: Kernel [Thread c78]: Initializing module CSystemConnectorModule 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Initialized module CSystemConnectorModule (used 2212 KB) 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Initializing module CEssConnectorModule 2016-01-15 07:03:04 Information: CEssConnectorModule [Thread c78]: Product version 6.2.2033.0 matches pattern 6.0.2004.0 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Initialized module CEssConnectorModule (used 16 KB) 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Initializing module ERAG1ClientConnector 2016-01-15 07:03:04 Information: ERAG1ClientConnector [Thread c78]: <CONNECTOR_MODULE> Product for ERAG1ClientConnector not detected (version: 6.2.2033.0). 2016-01-15 07:03:04 Information: ERAG1ClientConnector [Thread c78]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Initialized module ERAG1ClientConnector (used 8 KB) 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Initializing module CMDMCoreConnectorModule 2016-01-15 07:03:04 Information: CMDMCoreConnectorModule [Thread c78]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Initialized module CMDMCoreConnectorModule (used 0 KB) 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Initializing module CVAHCoreConnectorModule 2016-01-15 07:03:04 Information: CVAHCoreConnectorModule [Thread c78]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Initialized module CVAHCoreConnectorModule (used 0 KB) 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Initializing module AgentToProxyConnectorModule 2016-01-15 07:03:04 Information: AgentToProxyConnectorModule [Thread c78]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Initialized module AgentToProxyConnectorModule (used 0 KB) 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Initializing module CRDSensorConnectorModule 2016-01-15 07:03:04 Information: CRDSensorConnectorModule [Thread c78]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Initialized module CRDSensorConnectorModule (used 0 KB) 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Starting crash dumps sending thread 2016-01-15 07:03:04 Information: Kernel [Thread a60]: Initiating crash dumps sender for directory: "C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Dumps\" 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Used memory before modules start-up is 15244 KB 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Starting module CUpdatesModule 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Started module CUpdatesModule (used -20 KB) 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Starting module CSymbolsModule 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Started module CSymbolsModule (used 0 KB) 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Starting module CDatabaseModule 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Started module CDatabaseModule (used 0 KB) 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Starting module CAgentSecurityModule 2016-01-15 07:03:04 Information: CAgentSecurityModule [Thread 3b8]: Checking agent peer certificate expiration in 30 days 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Started module CAgentSecurityModule (used 20 KB) 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Starting module SchedulerModule 2016-01-15 07:03:04 Information: SchedulerModule [Thread b94]: Received message: RegisterSleepEvent 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Started module SchedulerModule (used 116 KB) 2016-01-15 07:03:04 Information: Kernel [Thread c78]: Starting module NetworkModule 2016-01-15 07:03:05 Information: CAgentSecurityModule [Thread 3b8]: Agent peer certificate with subject 'CN=Agent at *, OU=IT, O=Tru Marine Pte Ltd, L=sg, S=sg, C=SG' issued by 'CN=Server Certification Authority, OU=IT, O=Tru Marine Pte Ltd, L=sg, S=sg, C=SG' with serial number '01f00b66d9511d4ab382a2b767e845e86301' is and will be valid in 30 days 2016-01-15 07:03:06 Information: Kernel [Thread c78]: Started module NetworkModule (used 1752 KB) 2016-01-15 07:03:06 Information: Kernel [Thread c78]: Starting module CCleanupModule 2016-01-15 07:03:06 Information: Kernel [Thread c78]: Started module CCleanupModule (used 0 KB) 2016-01-15 07:03:06 Information: Kernel [Thread c78]: Starting module CDataMinersModule 2016-01-15 07:03:06 Information: SchedulerModule [Thread b94]: Received message: RegisterTimeEvent 2016-01-15 07:03:06 Information: SchedulerModule [Thread b94]: Received message: RegisterTimeEvent 2016-01-15 07:03:06 Information: SchedulerModule [Thread b94]: Received message: RegisterTimeEvent 2016-01-15 07:03:06 Information: SchedulerModule [Thread b94]: Received message: RegisterTimeEvent 2016-01-15 07:03:06 Information: Kernel [Thread c78]: Started module CDataMinersModule (used 56 KB) 2016-01-15 07:03:06 Information: Kernel [Thread c78]: Starting module CDynamicGroupsModule 2016-01-15 07:03:06 Information: SchedulerModule [Thread b94]: Received message: RegisterSleepEvent 2016-01-15 07:03:06 Information: Kernel [Thread c78]: Started module CDynamicGroupsModule (used 36 KB) 2016-01-15 07:03:06 Information: Kernel [Thread c78]: Starting module CReplicationModule 2016-01-15 07:03:06 Information: CReplicationModule [Thread c78]: CReplicationModuleBase: Starting module 2016-01-15 07:03:06 Information: CReplicationModule [Thread c78]: CStepProcessor: Starting 2016-01-15 07:03:06 Information: CReplicationModule [Thread c78]: CStepProcessor: Creating 1 worker threads 2016-01-15 07:03:06 Information: CReplicationModule [Thread c78]: CReplicationManager: Starting replication control messages processing 2016-01-15 07:03:06 Information: Kernel [Thread c78]: Started module CReplicationModule (used 80 KB) 2016-01-15 07:03:06 Information: Kernel [Thread c78]: Starting module AutomationModule 2016-01-15 07:03:06 Information: CDynamicGroupsModule [Thread 714]: Refreshing dynamic groups after replication 2016-01-15 07:03:06 Information: CDynamicGroupsModule [Thread 714]: Refreshing dynamic groups templates after replication 2016-01-15 07:03:06 Information: Kernel [Thread c78]: Started module AutomationModule (used 60 KB) 2016-01-15 07:03:06 Information: Kernel [Thread c78]: Starting module CPoliciesModule 2016-01-15 07:03:06 Information: CReplicationModule [Thread 618]: CStepProcessor: Starting worker thread 618 2016-01-15 07:03:06 Information: AutomationModule [Thread c44]: Facade: Loading all enabled triggers. 2016-01-15 07:03:06 Information: CDynamicGroupsModule [Thread 714]: Refreshing static groups after replication 2016-01-15 07:03:08 Information: AutomationModule [Thread c44]: ReplicationTrigger: Trigger [uUID=00000000-0000-0000-7006-000000000001, TYPE=REPLICATION] using schedule for the fast replication phase. 2016-01-15 07:03:08 Information: AutomationModule [Thread c44]: SimpleSchedulerTriggerBase: Trigger [uUID=00000000-0000-0000-7006-000000000001, TYPE=REPLICATION] registering scheduler event [startTime { year: 2016 month: 1 day: 15 hour: 7 minute: 3 second: 6 } TimeSpecification: "8 * * * * ? *" UTCLocal: true]. 2016-01-15 07:03:08 Information: SchedulerModule [Thread b94]: Received message: RegisterTimeEvent 2016-01-15 07:03:09 Information: AutomationModule [Thread c44]: CSimpleSchedulerTriggerBase: Trigger [uUID=00000000-0000-0000-7006-000000000001, TYPE=REPLICATION] is going to generate a tick for the first time. 2016-01-15 07:03:09 Information: AutomationModule [Thread c44]: Trigger: Tick ALLOWED [uUID=00000000-0000-0000-7006-000000000001, TYPE=REPLICATION]. 2016-01-15 07:03:09 Information: AutomationModule [Thread c44]: Task: Executing task [uUID=00000000-0000-0000-7005-000000000001, TYPE=Replication, CONFIG=scenarioType: REGULAR linkData { dataLimit: 1024 isDisabled: false connections { host: "Eset.local.trumarine.com" port: 2222 } }]. 2016-01-15 07:03:09 Information: SchedulerModule [Thread b94]: Received message: GetRemainingTimeByUserDataRequest 2016-01-15 07:03:09 Information: CReplicationModule [Thread 884]: CReplicationManager: Processing client replication task message 2016-01-15 07:03:09 Information: CReplicationModule [Thread 884]: CReplicationManager: Initiating replication connection to 'host: "Eset.local.trumarine.com" port: 2222' (scenario: Regular, data limit: 1024KB) 2016-01-15 07:03:09 Information: NetworkModule [Thread 540]: Received message: CreateConnectionRequest 2016-01-15 07:03:11 Information: NetworkModule [Thread 9a4]: Attempting to connect to endpoint: 192.168.1.25 2016-01-15 07:03:11 Information: NetworkModule [Thread 9a4]: Socket connected. 2016-01-15 07:03:11 Information: AutomationModule [Thread c44]: ReplicationTrigger: Trigger [uUID=00000000-0000-0000-7006-000000000001, TYPE=REPLICATION] has 9 remaining ticks in the fast replication phase. 2016-01-15 07:03:11 Information: SchedulerModule [Thread b94]: Received message: GetRemainingTimeByUserDataRequest 2016-01-15 07:03:11 Information: CDynamicGroupsModule [Thread 714]: Retrieving currently matching dynamic groups with static groups path to root 2016-01-15 07:03:11 Information: CDynamicGroupsModule [Thread 714]: Evaluating dynamic groups templates 2016-01-15 07:03:11 Information: CDynamicGroupsModule [Thread 714]: Agent is matching 0 dynamic group templates from 0 2016-01-15 07:03:11 Information: CPoliciesModule [Thread c78]: No policies found for agent. Applying empty policy. 2016-01-15 07:03:11 Information: CPoliciesModule [Thread c78]: ReevaluateActivePolicy sent message CApplyPolicy 2016-01-15 07:03:11 Information: CPoliciesModule [Thread c78]: Apply policy message published 2016-01-15 07:03:11 Information: CPoliciesModule [Thread c78]: Applied policies list status log published 2016-01-15 07:03:11 Information: CPoliciesModule [Thread c78]: Applied policies count status log published 2016-01-15 07:03:11 Information: Kernel [Thread c78]: Started module CPoliciesModule (used 832 KB) 2016-01-15 07:03:11 Information: Kernel [Thread c78]: Starting module CSystemConnectorModule 2016-01-15 07:03:11 Information: Kernel [Thread c78]: Started module CSystemConnectorModule (used 16 KB) 2016-01-15 07:03:11 Information: Kernel [Thread c78]: Starting module CEssConnectorModule 2016-01-15 07:03:11 Information: Kernel [Thread c78]: Started module CEssConnectorModule (used 32 KB) 2016-01-15 07:03:11 Information: Kernel [Thread c78]: Starting module ERAG1ClientConnector 2016-01-15 07:03:11 Information: Kernel [Thread c78]: Started module ERAG1ClientConnector (used 0 KB) 2016-01-15 07:03:11 Information: Kernel [Thread c78]: Starting module CMDMCoreConnectorModule 2016-01-15 07:03:11 Information: Kernel [Thread c78]: Started module CMDMCoreConnectorModule (used 0 KB) 2016-01-15 07:03:11 Information: Kernel [Thread c78]: Starting module CVAHCoreConnectorModule 2016-01-15 07:03:11 Information: Kernel [Thread c78]: Started module CVAHCoreConnectorModule (used 0 KB) 2016-01-15 07:03:11 Information: CSystemConnectorModule [Thread 67c]: Connecting to product 2016-01-15 07:03:11 Information: Kernel [Thread c78]: Starting module AgentToProxyConnectorModule 2016-01-15 07:03:11 Information: Kernel [Thread c78]: Started module AgentToProxyConnectorModule (used 0 KB) 2016-01-15 07:03:11 Information: Kernel [Thread c78]: Starting module CRDSensorConnectorModule 2016-01-15 07:03:11 Information: Kernel [Thread c78]: Started module CRDSensorConnectorModule (used 12 KB) 2016-01-15 07:03:11 Information: CEssConnectorModule [Thread cfc]: Connecting to product 2016-01-15 07:03:11 Information: CDynamicGroupsModule [Thread 714]: Evaluating 0 dynamic groups 2016-01-15 07:03:12 Information: AutomationModule [Thread c44]: Facade: Trigger has been created [uUID=00000000-0000-0000-7006-000000000001, TYPE=REPLICATION, CONFIG=StartTime { year: 2016 month: 1 day: 15 hour: 7 minute: 3 second: 6 } TimeSpecification: "8 * * * * ? *" UTCLocal: true]. 2016-01-15 07:03:12 Information: AutomationModule [Thread c44]: SimpleSchedulerTriggerBase: Trigger [uUID=00000000-0000-0000-7006-000000000002, TYPE=RESTART_AGENT] registering scheduler event [startTime { year: 2016 month: 1 day: 15 hour: 7 minute: 3 second: 12 } TimeSpecification: "0 0 * * * ? *" UTCLocal: true Delay: 30]. 2016-01-15 07:03:12 Information: SchedulerModule [Thread b94]: Received message: RegisterTimeEvent 2016-01-15 07:03:12 Information: AutomationModule [Thread c44]: Facade: Trigger has been created [uUID=00000000-0000-0000-7006-000000000002, TYPE=RESTART_AGENT, CONFIG=StartTime { year: 2016 month: 1 day: 15 hour: 7 minute: 3 second: 12 } TimeSpecification: "0 0 * * * ? *" UTCLocal: true Delay: 30]. 2016-01-15 07:03:12 Information: AutomationModule [Thread c44]: Facade: Trigger has been created [uUID=00000000-0000-0000-7006-000000000005, TYPE=REPLICATION_OUT_OF_ORDER]. 2016-01-15 07:03:12 Information: CEssConnectorModule [Thread cfc]: Connected to product, processing tasks 2016-01-15 07:03:12 Information: CEssConnectorModule [Thread cfc]: Sending set policy request to product 2016-01-15 07:03:13 Information: NetworkModule [Thread 9a4]: Socket connection (isClientConnection:1) established for id 1 2016-01-15 07:03:13 Information: NetworkModule [Thread 9a4]: Sending: VerifyUserRequest 2016-01-15 07:03:13 Information: CAgentSecurityModule [Thread f80]: Verifying certificated user from host Eset.local.trumarine.com 2016-01-15 07:03:13 Information: CAgentSecurityModule [Thread f80]: Creating replication server user 2016-01-15 07:03:13 Information: NetworkModule [Thread 9a4]: Receiving: VerifyUserResponse 2016-01-15 07:03:14 Information: CPoliciesModule [Thread 3f8]: ApplyPolicy on Agent succeeded. 2016-01-15 07:03:14 Information: AutomationModule [Thread c44]: SimpleSchedulerTriggerBase: Trigger [uUID=00000000-0000-0000-7006-00000000000b, TYPE=UPDATE_MODULES] registering scheduler event [TimeSpecification: "R R R/6 * * ? *" UTCLocal: false Delay: 0]. 2016-01-15 07:03:14 Information: SchedulerModule [Thread b94]: Received message: RegisterTimeEvent 2016-01-15 07:03:14 Information: Kernel [Thread c78]: Used memory after modules start-up is 18236 KB 2016-01-15 07:03:14 Error: CReplicationModule [Thread 618]: CStepProcessor: Replication slave stopped replication during initialization with reason: UNKNOWN_ORIGIN 2016-01-15 07:03:14 Error: CReplicationModule [Thread 618]: CReplicationManager: Failure of scenario (type=Regular, task_id='00000000-0000-0000-7005-000000000001', link='Automatic replication (REGULAR)' (00000000-0000-0000-7007-000000000001), current_step= [], current_step_phase=, remote_peer=host: "Eset.local.trumarine.com" port: 2222, remote_peer_type=3, remote_peer_id=d788dc31-e3e2-43c1-8343-b9247699be21, remote_realm_id=) 2016-01-15 07:04:12 Error: CAgentSecurityModule [Thread b60]: No such node (result.strIssuer) 2016-01-15 07:04:12 Error: NetworkModule [Thread fb0]: No such node (result.strIssuer) 2016-01-15 07:04:26 Error: CReplicationModule [Thread d9c]: CReplicationManager: Failed to start replication, connection for replication link '00000000-0000-0000-7007-000000000001' (Automatic replication (OUT_OF_ORDER)) is already pending 2016-01-15 07:14:34 Error: CReplicationModule [Thread 63c]: CReplicationManager: Failed to start replication, connection for replication link '00000000-0000-0000-7007-000000000001' (Automatic replication (REGULAR)) is already pending 2016-01-15 07:37:08 Information: SchedulerModule [Thread e64]: Received message: RegisterSleepEvent 2016-01-15 07:37:08 Information: Kernel [Thread c78]: Used memory before modules shutdown is 25880 KB 2016-01-15 07:37:08 Information: AutomationModule [Thread ae0]: Trigger: Tick ALLOWED [uUID=00000000-0000-0000-7006-000000000005, TYPE=REPLICATION_OUT_OF_ORDER] by throttle [TFQ=1]. 2016-01-15 07:37:09 Information: AutomationModule [Thread ae0]: Task: Executing task [uUID=00000000-0000-0000-7005-000000000014, TYPE=ReplicationOutOfOrder, CONFIG=scenarioType: OUT_OF_ORDER linkData { dataLimit: 5120 isDisabled: false connections { host: "Eset.local.trumarine.com" port: 2222 } }]. 2016-01-15 07:37:09 Information: CReplicationModule [Thread 128]: CReplicationManager: Processing client replication task message 2016-01-15 07:37:09 Information: CReplicationModule [Thread 128]: CReplicationManager: Initiating replication connection to 'host: "Eset.local.trumarine.com" port: 2222' (scenario: OutOfOrder, data limit: 5120KB) 2016-01-15 07:37:09 Information: NetworkModule [Thread f8c]: Received message: CreateConnectionRequest 2016-01-15 07:37:09 Information: NetworkModule [Thread 9a4]: Attempting to connect to endpoint: 192.168.1.25 2016-01-15 07:37:09 Information: NetworkModule [Thread 9a4]: Socket connected. 2016-01-15 07:37:09 Information: Kernel [Thread c78]: Preparing to stop module: CUpdatesModule 2016-01-15 07:37:09 Error: NetworkModule [Thread 9a4]: NodSslInitAsClient, Extended error: 206 2016-01-15 07:37:10 Information: Kernel [Thread c78]: Preparing to stop module: CSymbolsModule 2016-01-15 07:37:10 Information: Kernel [Thread c78]: Preparing to stop module: CDatabaseModule 2016-01-15 07:37:10 Error: NetworkModule [Thread 9a4]: InitAsClient: NodSslInitAsClient: Internal error in the underlying implementations. 2016-01-15 07:37:10 Information: Kernel [Thread c78]: Preparing to stop module: CAgentSecurityModule 2016-01-15 07:37:11 Information: NetworkModule [Thread 9a4]: Forcibly closing sessionId:39, isClosing:0 2016-01-15 07:37:11 Information: NetworkModule [Thread 9a4]: Removing session 39 2016-01-15 07:37:11 Information: NetworkModule [Thread 9a4]: Closing connection , session id:39 2016-01-15 07:37:11 Error: CReplicationModule [Thread 128]: CReplicationManager: Replication (network) connection to 'host: "Eset.local.trumarine.com" port: 2222' failed with: 2016-01-15 07:37:11 Information: Kernel [Thread c78]: Preparing to stop module: SchedulerModule 2016-01-15 07:37:15 Information: Kernel [Thread c78]: Preparing to stop module: NetworkModule 2016-01-15 07:37:15 Information: CReplicationModule [Thread 128]: CReplicationManager: Loaded fail-over scenario link data: dataLimit: 5120 isDisabled: false connections { host: "Eset.local.trumarine.com" port: 2222 } 2016-01-15 07:37:15 Information: CReplicationModule [Thread 128]: CReplicationManager: Original scenario link data: dataLimit: 5120 isDisabled: false connections { host: "Eset.local.trumarine.com" port: 2222 } 2016-01-15 07:37:16 Information: CReplicationModule [Thread 128]: CReplicationManager: Skipping fail-over scenario (stored replication link is the same as current) 2016-01-15 07:37:16 Information: Kernel [Thread c78]: Preparing to stop module: CCleanupModule 2016-01-15 07:37:16 Information: Kernel [Thread c78]: Preparing to stop module: CDataMinersModule 2016-01-15 07:37:16 Information: Kernel [Thread c78]: Preparing to stop module: CDynamicGroupsModule 2016-01-15 07:37:16 Information: Kernel [Thread c78]: Preparing to stop module: CReplicationModule 2016-01-15 07:37:16 Information: Kernel [Thread c78]: Preparing to stop module: AutomationModule 2016-01-15 07:37:16 Information: AutomationModule [Thread c78]: Ready to stop. 2016-01-15 07:37:16 Information: Kernel [Thread c78]: Preparing to stop module: CPoliciesModule 2016-01-15 07:37:16 Information: Kernel [Thread c78]: Preparing to stop module: CSystemConnectorModule 2016-01-15 07:37:16 Information: Kernel [Thread c78]: Preparing to stop module: CEssConnectorModule 2016-01-15 07:37:17 Information: Kernel [Thread c78]: Preparing to stop module: ERAG1ClientConnector 2016-01-15 07:37:17 Information: Kernel [Thread c78]: Preparing to stop module: CMDMCoreConnectorModule 2016-01-15 07:37:17 Information: Kernel [Thread c78]: Preparing to stop module: CVAHCoreConnectorModule 2016-01-15 07:37:17 Information: Kernel [Thread c78]: Preparing to stop module: AgentToProxyConnectorModule 2016-01-15 07:37:18 Information: Kernel [Thread c78]: Preparing to stop module: CRDSensorConnectorModule 2016-01-15 07:37:18 Information: Kernel [Thread c78]: Stopping crash dumps sending thread 2016-01-15 07:37:19 Information: Kernel [Thread c78]: Stopping module: CUpdatesModule 2016-01-15 07:37:19 Information: Kernel [Thread c78]: Stopping module: CSymbolsModule 2016-01-15 07:37:19 Information: Kernel [Thread c78]: Stopping module: CDatabaseModule 2016-01-15 07:37:19 Information: Kernel [Thread c78]: Stopping module: CAgentSecurityModule 2016-01-15 07:37:19 Information: Kernel [Thread c78]: Stopping module: SchedulerModule 2016-01-15 07:37:19 Information: Kernel [Thread c78]: Stopping module: NetworkModule 2016-01-15 07:37:19 Information: NetworkModule [Thread c78]: OnStop. Force: 0, ClientProxy size: 0 2016-01-15 07:37:19 Information: NetworkModule [Thread c78]: Waiting for shutdown ... 2016-01-15 07:37:19 Information: NetworkModule [Thread c78]: Stopping main container ... 2016-01-15 07:37:19 Information: NetworkModule [Thread c78]: CContainer stopping statusLogGenerator 2016-01-15 07:37:19 Information: NetworkModule [Thread c78]: CContainer stopping requestHandler 2016-01-15 07:37:19 Information: NetworkModule [Thread c78]: Stopping RequestHandler. Session count:0 2016-01-15 07:37:19 Information: NetworkModule [Thread c78]: Stopping wakeup call container ... 2016-01-15 07:37:19 Information: NetworkModule [Thread c78]: Stopping network proxy scheduler ... 2016-01-15 07:37:19 Information: NetworkModule [Thread c78]: Shutdown complete, ready to get unloaded ... 2016-01-15 07:37:19 Information: Kernel [Thread c78]: Stopping module: CCleanupModule 2016-01-15 07:37:19 Information: Kernel [Thread c78]: Stopping module: CDataMinersModule 2016-01-15 07:37:19 Information: CDataMinersModule [Thread c78]: DataMiner 'CEventLogDataMiner' is working and has 0 jobs left 2016-01-15 07:37:19 Information: CDataMinersModule [Thread c78]: DataMiner 'CStatusLogDataMiner' is working and has 0 jobs left 2016-01-15 07:37:19 Information: CDataMinersModule [Thread c78]: DataMiner 'CDeltaEventLogDataMiner' is working and has 0 jobs left 2016-01-15 07:37:19 Information: CDataMinersModule [Thread c78]: DataMiner 'CIdleLogDataMiner' is working and has 0 jobs left 2016-01-15 07:37:19 Information: CDataMinersModule [Thread c78]: DataMiner 'CFunctionalityLogDataMiner' is working and has 0 jobs left 2016-01-15 07:37:19 Information: CDataMinersModule [Thread c78]: DataMiner 'CLogAggregateDataMiner' is working and has 0 jobs left 2016-01-15 07:37:19 Information: CDataMinersModule [Thread c78]: DataMiner 'CActiveThreatsLogDataMiner' is working and has 0 jobs left 2016-01-15 07:37:19 Information: CDataMinersModule [Thread c78]: DataMiner 'CSpamLogDataMiner' is working and has 0 jobs left 2016-01-15 07:37:19 Information: CDataMinersModule [Thread c78]: DataMiner 'CManagedProductsLogDataMiner' is working and has 0 jobs left 2016-01-15 07:37:19 Information: CDataMinersModule [Thread c78]: DataMiner 'CTaskTimeoutArbiterDataminer' is working and has 0 jobs left 2016-01-15 07:37:19 Information: CDataMinersModule [Thread c78]: DataMiner 'OutOfOrderReplicationDataMiner' is working and has 0 jobs left 2016-01-15 07:37:19 Information: Kernel [Thread c78]: Stopping module: CDynamicGroupsModule 2016-01-15 07:37:19 Information: Kernel [Thread c78]: Stopping module: CReplicationModule 2016-01-15 07:37:19 Information: CReplicationModule [Thread c78]: CReplicationModuleBase: Stopping module 2016-01-15 07:37:19 Information: CReplicationModule [Thread c78]: CReplicationManager: Stopping replication control messages processing 2016-01-15 07:37:19 Information: CReplicationModule [Thread c78]: CStepProcessor: Stopping 2016-01-15 07:37:19 Information: CReplicationModule [Thread c78]: CStepProcessor: Stopping work queue operations 2016-01-15 07:37:19 Information: CReplicationModule [Thread 618]: CStepProcessor: Worker thread 618 stopped 2016-01-15 07:37:19 Information: Kernel [Thread c78]: Stopping module: AutomationModule 2016-01-15 07:37:19 Information: Kernel [Thread c78]: Stopping module: CPoliciesModule 2016-01-15 07:37:19 Information: Kernel [Thread c78]: Stopping module: CSystemConnectorModule 2016-01-15 07:37:19 Information: CSystemConnectorModule [Thread 67c]: Disconnecting from product 2016-01-15 07:37:19 Information: Kernel [Thread c78]: Stopping module: CEssConnectorModule 2016-01-15 07:37:19 Information: CEssConnectorModule [Thread cfc]: Disconnecting from product 2016-01-15 07:37:19 Information: Kernel [Thread c78]: Stopping module: ERAG1ClientConnector 2016-01-15 07:37:19 Information: Kernel [Thread c78]: Stopping module: CMDMCoreConnectorModule 2016-01-15 07:37:19 Information: Kernel [Thread c78]: Stopping module: CVAHCoreConnectorModule 2016-01-15 07:37:19 Information: Kernel [Thread c78]: Stopping module: AgentToProxyConnectorModule 2016-01-15 07:37:19 Information: Kernel [Thread c78]: Stopping module: CRDSensorConnectorModule 2016-01-15 07:37:19 Information: Service [Thread c78]: Kernel shut down nicely 2016-01-15 07:37:23 Information: AutomationModule [Thread c78]: Facade: Trigger has been unloaded [sHUTDOWN=1, UUID=00000000-0000-0000-7006-000000000001, TYPE=REPLICATION]. 2016-01-15 07:37:23 Information: AutomationModule [Thread c78]: Facade: Trigger has been unloaded [sHUTDOWN=1, UUID=00000000-0000-0000-7006-000000000002, TYPE=RESTART_AGENT]. 2016-01-15 07:37:23 Information: AutomationModule [Thread c78]: Facade: Trigger has been unloaded [sHUTDOWN=1, UUID=00000000-0000-0000-7006-000000000005, TYPE=REPLICATION_OUT_OF_ORDER]. 2016-01-15 07:37:23 Information: AutomationModule [Thread c78]: Facade: Trigger has been unloaded [sHUTDOWN=1, UUID=00000000-0000-0000-7006-000000000007, TYPE=DYNAMIC_GROUP_JOINED]. 2016-01-15 07:37:23 Information: AutomationModule [Thread c78]: Facade: Trigger has been unloaded [sHUTDOWN=1, UUID=00000000-0000-0000-7006-000000000009, TYPE=DYNAMIC_GROUP_JOINED]. 2016-01-15 07:37:23 Information: AutomationModule [Thread c78]: Facade: Trigger has been unloaded [sHUTDOWN=1, UUID=00000000-0000-0000-7006-00000000000a, TYPE=DYNAMIC_GROUP_JOINED]. 2016-01-15 07:37:23 Information: AutomationModule [Thread c78]: Facade: Trigger has been unloaded [sHUTDOWN=1, UUID=00000000-0000-0000-7006-00000000000b, TYPE=UPDATE_MODULES]. 2016-01-15 07:37:23 Information: AutomationModule [Thread c78]: Facade: Trigger has been unloaded [sHUTDOWN=1, UUID=00000000-0000-0000-7006-00000000000c, TYPE=CLEANUP_LOGS]. 2016-01-15 07:37:23 Information: AutomationModule [Thread c78]: Facade: Trigger has been unloaded [sHUTDOWN=1, UUID=00000000-0000-0000-7006-00000000000e, TYPE=DATAMINER_CREATE_SNAPHOT]. 2016-01-15 07:37:23 Information: AutomationModule [Thread c78]: Facade: All triggers have been unloaded. 2016-01-15 07:38:04 Information: Kernel [Thread 66c]: Local time is 2016-01-15 15:38:04 2016-01-15 07:38:04 Information: Kernel [Thread 66c]: Used memory before loaded module libraries is 5720 KB 2016-01-15 07:38:04 Information: Kernel [Thread 66c]: Loading module library Updates 2016-01-15 07:38:04 Information: Kernel [Thread 66c]: Loaded module library Updates (used 212 KB) 2016-01-15 07:38:04 Information: Kernel [Thread 66c]: Loading module library Symbols 2016-01-15 07:38:04 Information: Kernel [Thread 66c]: Loaded module library Symbols (used 224 KB) 2016-01-15 07:38:04 Information: Kernel [Thread 66c]: Loading module library Database 2016-01-15 07:38:05 Information: Kernel [Thread 66c]: Loaded module library Database (used 108 KB) 2016-01-15 07:38:05 Information: Kernel [Thread 66c]: Loading module library Security 2016-01-15 07:38:05 Information: Kernel [Thread 66c]: Loaded module library Security (used 140 KB) 2016-01-15 07:38:05 Information: Kernel [Thread 66c]: Loading module library Scheduler 2016-01-15 07:38:05 Information: Kernel [Thread 66c]: Loaded module library Scheduler (used 144 KB) 2016-01-15 07:38:05 Information: Kernel [Thread 66c]: Loading module library Network 2016-01-15 07:38:05 Information: Kernel [Thread 66c]: Loaded module library Network (used 180 KB) 2016-01-15 07:38:05 Information: Kernel [Thread 66c]: Loading module library Cleanup 2016-01-15 07:38:06 Information: Kernel [Thread 66c]: Loaded module library Cleanup (used 132 KB) 2016-01-15 07:38:06 Information: Kernel [Thread 66c]: Loading module library DataMiners 2016-01-15 07:38:06 Information: Kernel [Thread 66c]: Loaded module library DataMiners (used 112 KB) 2016-01-15 07:38:06 Information: Kernel [Thread 66c]: Loading module library DynamicGroups 2016-01-15 07:38:06 Information: Kernel [Thread 66c]: Loaded module library DynamicGroups (used 140 KB) 2016-01-15 07:38:06 Information: Kernel [Thread 66c]: Loading module library Replication 2016-01-15 07:38:06 Information: Kernel [Thread 66c]: Loaded module library Replication (used 236 KB) 2016-01-15 07:38:06 Information: Kernel [Thread 66c]: Loading module library Automation 2016-01-15 07:38:07 Information: Kernel [Thread 66c]: Loaded module library Automation (used 244 KB) 2016-01-15 07:38:07 Information: Kernel [Thread 66c]: Loading module library Policies 2016-01-15 07:38:07 Information: Kernel [Thread 66c]: Loaded module library Policies (used 244 KB) 2016-01-15 07:38:07 Information: Kernel [Thread 66c]: Loading module library OSConnector 2016-01-15 07:38:07 Information: Kernel [Thread 66c]: Loaded module library OSConnector (used 384 KB) 2016-01-15 07:38:07 Information: Kernel [Thread 66c]: Loading module library ESSConnector 2016-01-15 07:38:07 Information: Kernel [Thread 66c]: Loaded module library ESSConnector (used 76 KB) 2016-01-15 07:38:07 Information: Kernel [Thread 66c]: Loading module library +EVSAConnector 2016-01-15 07:38:07 Warning: Kernel [Thread 66c]: Module library +EVSAConnector was not loaded 2016-01-15 07:38:07 Information: Kernel [Thread 66c]: Loading module library +ESLCConnector 2016-01-15 07:38:07 Warning: Kernel [Thread 66c]: Module library +ESLCConnector was not loaded 2016-01-15 07:38:07 Information: Kernel [Thread 66c]: Loading module library +ERAG1ClientConnector 2016-01-15 07:38:07 Information: Kernel [Thread 66c]: Loaded module library +ERAG1ClientConnector (used 140 KB) 2016-01-15 07:38:07 Information: Kernel [Thread 66c]: Loading module library +MDMCoreConnector 2016-01-15 07:38:08 Information: Kernel [Thread 66c]: Loaded module library +MDMCoreConnector (used 60 KB) 2016-01-15 07:38:08 Information: Kernel [Thread 66c]: Loading module library +VAHCoreConnector 2016-01-15 07:38:08 Information: Kernel [Thread 66c]: Loaded module library +VAHCoreConnector (used 52 KB) 2016-01-15 07:38:08 Information: Kernel [Thread 66c]: Loading module library +ProxyConnector 2016-01-15 07:38:08 Information: Kernel [Thread 66c]: Loaded module library +ProxyConnector (used 52 KB) 2016-01-15 07:38:08 Information: Kernel [Thread 66c]: Loading module library +RDSensorConnector 2016-01-15 07:38:08 Information: Kernel [Thread 66c]: Loaded module library +RDSensorConnector (used 52 KB) 2016-01-15 07:38:08 Information: Kernel [Thread 66c]: Used memory before modules load and initialization is 8652 KB 2016-01-15 07:38:08 Information: Kernel [Thread 66c]: Initializing module CUpdatesModule 2016-01-15 07:38:08 Information: Kernel [Thread 66c]: Initialized module CUpdatesModule (used 32 KB) 2016-01-15 07:38:08 Information: Kernel [Thread 66c]: Initializing module CSymbolsModule 2016-01-15 07:38:08 Information: Kernel [Thread 66c]: Initialized module CSymbolsModule (used 148 KB) 2016-01-15 07:38:08 Information: Kernel [Thread 66c]: Initializing module CDatabaseModule 2016-01-15 07:38:09 Information: CDatabaseModule [Thread 66c]: Startup configuration builder builds successfully ... 2016-01-15 07:38:09 Information: CDatabaseModule [Thread 66c]: Startup connection pool created ... 2016-01-15 07:38:09 Information: CDatabaseModule [Thread 66c]: Builder rebuilds successfully ... 2016-01-15 07:38:09 Information: CDatabaseModule [Thread 66c]: Connection pool recreated ... 2016-01-15 07:38:09 Information: Kernel [Thread 66c]: Initialized module CDatabaseModule (used 2516 KB) 2016-01-15 07:38:09 Information: Kernel [Thread 66c]: Initializing module CAgentSecurityModule 2016-01-15 07:38:09 Information: Kernel [Thread 66c]: Initialized module CAgentSecurityModule (used 64 KB) 2016-01-15 07:38:09 Information: Kernel [Thread 66c]: Initializing module SchedulerModule 2016-01-15 07:38:09 Information: Kernel [Thread 66c]: Initialized module SchedulerModule (used 40 KB) 2016-01-15 07:38:09 Information: Kernel [Thread 66c]: Initializing module NetworkModule 2016-01-15 07:38:09 Information: Kernel [Thread 66c]: Initialized module NetworkModule (used 0 KB) 2016-01-15 07:38:09 Information: Kernel [Thread 66c]: Initializing module CCleanupModule 2016-01-15 07:38:09 Information: CCleanupModule [Thread 66c]: Module initialized 2016-01-15 07:38:09 Information: Kernel [Thread 66c]: Initialized module CCleanupModule (used 0 KB) 2016-01-15 07:38:09 Information: Kernel [Thread 66c]: Initializing module CDataMinersModule 2016-01-15 07:38:09 Information: CDataMinersModule [Thread 66c]: DataMinerCompletionHandler: Starting completion handler worker thread 2016-01-15 07:38:09 Information: CDataMinersModule [Thread 66c]: DataMinerCompletionHandler: Starting completion handler worker thread 2016-01-15 07:38:09 Information: CDataMinersModule [Thread 66c]: CStatusLogDataMiner: Initializing local status log cache 2016-01-15 07:38:09 Information: CDataMinersModule [Thread 66c]: CStatusLogDataMiner: Finished initialization of status log cache 2016-01-15 07:38:09 Information: Kernel [Thread 66c]: Initialized module CDataMinersModule (used 1276 KB) 2016-01-15 07:38:09 Information: Kernel [Thread 66c]: Initializing module CDynamicGroupsModule 2016-01-15 07:38:09 Information: Kernel [Thread 66c]: Initialized module CDynamicGroupsModule (used 0 KB) 2016-01-15 07:38:09 Information: Kernel [Thread 66c]: Initializing module CReplicationModule 2016-01-15 07:38:09 Information: CReplicationModule [Thread 66c]: CReplicationModuleBase: Starting module initialization 2016-01-15 07:38:09 Information: CReplicationModule [Thread 66c]: CReplicationModuleBase: Initializing message processing 2016-01-15 07:38:09 Information: CReplicationModule [Thread 66c]: CReplicationModuleBase: Module initialization done 2016-01-15 07:38:09 Information: Kernel [Thread 66c]: Initialized module CReplicationModule (used 436 KB) 2016-01-15 07:38:09 Information: Kernel [Thread 66c]: Initializing module AutomationModule 2016-01-15 07:38:09 Information: AutomationModule [Thread 66c]: TaskResumeHandler: There are 0 pending task resume requests. 2016-01-15 07:38:09 Information: Kernel [Thread 66c]: Initialized module AutomationModule (used 0 KB) 2016-01-15 07:38:09 Information: Kernel [Thread 66c]: Initializing module CPoliciesModule 2016-01-15 07:38:09 Information: Kernel [Thread 66c]: Initialized module CPoliciesModule (used 48 KB) 2016-01-15 07:38:09 Information: Kernel [Thread 66c]: Initializing module CSystemConnectorModule 2016-01-15 07:38:11 Information: Kernel [Thread 66c]: Initialized module CSystemConnectorModule (used 2220 KB) 2016-01-15 07:38:11 Information: Kernel [Thread 66c]: Initializing module CEssConnectorModule 2016-01-15 07:38:12 Information: CEssConnectorModule [Thread 66c]: Product version 6.2.2033.0 matches pattern 6.0.2004.0 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Initialized module CEssConnectorModule (used 0 KB) 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Initializing module ERAG1ClientConnector 2016-01-15 07:38:12 Information: ERAG1ClientConnector [Thread 66c]: <CONNECTOR_MODULE> Product for ERAG1ClientConnector not detected (version: 6.2.2033.0). 2016-01-15 07:38:12 Information: ERAG1ClientConnector [Thread 66c]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Initialized module ERAG1ClientConnector (used 8 KB) 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Initializing module CMDMCoreConnectorModule 2016-01-15 07:38:12 Information: CMDMCoreConnectorModule [Thread 66c]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Initialized module CMDMCoreConnectorModule (used 0 KB) 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Initializing module CVAHCoreConnectorModule 2016-01-15 07:38:12 Information: CVAHCoreConnectorModule [Thread 66c]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Initialized module CVAHCoreConnectorModule (used 0 KB) 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Initializing module AgentToProxyConnectorModule 2016-01-15 07:38:12 Information: AgentToProxyConnectorModule [Thread 66c]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Initialized module AgentToProxyConnectorModule (used 0 KB) 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Initializing module CRDSensorConnectorModule 2016-01-15 07:38:12 Information: CRDSensorConnectorModule [Thread 66c]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Initialized module CRDSensorConnectorModule (used 0 KB) 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Starting crash dumps sending thread 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Used memory before modules start-up is 15504 KB 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Starting module CUpdatesModule 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Started module CUpdatesModule (used 0 KB) 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Starting module CSymbolsModule 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Started module CSymbolsModule (used 0 KB) 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Starting module CDatabaseModule 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Started module CDatabaseModule (used 64 KB) 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Starting module CAgentSecurityModule 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Started module CAgentSecurityModule (used 16 KB) 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Starting module SchedulerModule 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Started module SchedulerModule (used 0 KB) 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Starting module NetworkModule 2016-01-15 07:38:12 Information: Kernel [Thread 3ac]: Initiating crash dumps sender for directory: "C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Dumps\" 2016-01-15 07:38:12 Information: CAgentSecurityModule [Thread 39c]: Checking agent peer certificate expiration in 30 days 2016-01-15 07:38:12 Information: SchedulerModule [Thread 40c]: Received message: RegisterSleepEvent 2016-01-15 07:38:12 Error: Service [Thread 66c]: Kernel start: Last starting module failed with: No such node (result.strIssuer) 2016-01-15 07:38:12 Error: CAgentSecurityModule [Thread 39c]: No such node (result.strIssuer) 2016-01-15 07:38:12 Information: Service [Thread 66c]: Preparing to stop 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Used memory before modules shutdown is 16504 KB 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Preparing to stop module: CUpdatesModule 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Preparing to stop module: CSymbolsModule 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Preparing to stop module: CDatabaseModule 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Preparing to stop module: CAgentSecurityModule 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Preparing to stop module: SchedulerModule 2016-01-15 07:38:12 Information: Kernel [Thread 66c]: Stopping crash dumps sending thread 2016-01-15 07:38:13 Information: Kernel [Thread 66c]: Stopping module: CUpdatesModule 2016-01-15 07:38:13 Information: Kernel [Thread 66c]: Stopping module: CSymbolsModule 2016-01-15 07:38:13 Information: Kernel [Thread 66c]: Stopping module: CDatabaseModule 2016-01-15 07:38:13 Information: Kernel [Thread 66c]: Stopping module: CAgentSecurityModule 2016-01-15 07:38:13 Information: Kernel [Thread 66c]: Stopping module: SchedulerModule 2016-01-15 07:38:13 Information: Service [Thread 66c]: Kernel shut down nicely 2016-01-15 07:38:13 Information: AutomationModule [Thread 66c]: Facade: All triggers have been unloaded. 2016-01-15 07:38:13 Error: Service [Thread 66c]: Kernel start failed 2016-01-18 06:08:40 Information: Kernel [Thread c9c]: Local time is 2016-01-18 14:08:40 2016-01-18 06:08:40 Information: Kernel [Thread c9c]: Used memory before loaded module libraries is 5704 KB 2016-01-18 06:08:40 Information: Kernel [Thread c9c]: Loading module library Updates 2016-01-18 06:08:40 Information: Kernel [Thread c9c]: Loaded module library Updates (used 208 KB) 2016-01-18 06:08:40 Information: Kernel [Thread c9c]: Loading module library Symbols 2016-01-18 06:08:41 Information: Kernel [Thread c9c]: Loaded module library Symbols (used 224 KB) 2016-01-18 06:08:41 Information: Kernel [Thread c9c]: Loading module library Database 2016-01-18 06:08:41 Information: Kernel [Thread c9c]: Loaded module library Database (used 104 KB) 2016-01-18 06:08:41 Information: Kernel [Thread c9c]: Loading module library Security 2016-01-18 06:08:41 Information: Kernel [Thread c9c]: Loaded module library Security (used 144 KB) 2016-01-18 06:08:41 Information: Kernel [Thread c9c]: Loading module library Scheduler 2016-01-18 06:08:41 Information: Kernel [Thread c9c]: Loaded module library Scheduler (used 144 KB) 2016-01-18 06:08:41 Information: Kernel [Thread c9c]: Loading module library Network 2016-01-18 06:08:41 Information: Kernel [Thread c9c]: Loaded module library Network (used 184 KB) 2016-01-18 06:08:41 Information: Kernel [Thread c9c]: Loading module library Cleanup 2016-01-18 06:08:41 Information: Kernel [Thread c9c]: Loaded module library Cleanup (used 132 KB) 2016-01-18 06:08:41 Information: Kernel [Thread c9c]: Loading module library DataMiners 2016-01-18 06:08:42 Information: Kernel [Thread c9c]: Loaded module library DataMiners (used 108 KB) 2016-01-18 06:08:42 Information: Kernel [Thread c9c]: Loading module library DynamicGroups 2016-01-18 06:08:42 Information: Kernel [Thread c9c]: Loaded module library DynamicGroups (used 136 KB) 2016-01-18 06:08:42 Information: Kernel [Thread c9c]: Loading module library Replication 2016-01-18 06:08:42 Information: Kernel [Thread c9c]: Loaded module library Replication (used 236 KB) 2016-01-18 06:08:42 Information: Kernel [Thread c9c]: Loading module library Automation 2016-01-18 06:08:43 Information: Kernel [Thread c9c]: Loaded module library Automation (used 244 KB) 2016-01-18 06:08:43 Information: Kernel [Thread c9c]: Loading module library Policies 2016-01-18 06:08:43 Information: Kernel [Thread c9c]: Loaded module library Policies (used 244 KB) 2016-01-18 06:08:43 Information: Kernel [Thread c9c]: Loading module library OSConnector 2016-01-18 06:08:43 Information: Kernel [Thread c9c]: Loaded module library OSConnector (used 388 KB) 2016-01-18 06:08:43 Information: Kernel [Thread c9c]: Loading module library ESSConnector 2016-01-18 06:08:43 Information: Kernel [Thread c9c]: Loaded module library ESSConnector (used 76 KB) 2016-01-18 06:08:43 Information: Kernel [Thread c9c]: Loading module library +EVSAConnector 2016-01-18 06:08:43 Warning: Kernel [Thread c9c]: Module library +EVSAConnector was not loaded 2016-01-18 06:08:43 Information: Kernel [Thread c9c]: Loading module library +ESLCConnector 2016-01-18 06:08:43 Warning: Kernel [Thread c9c]: Module library +ESLCConnector was not loaded 2016-01-18 06:08:43 Information: Kernel [Thread c9c]: Loading module library +ERAG1ClientConnector 2016-01-18 06:08:44 Information: Kernel [Thread c9c]: Loaded module library +ERAG1ClientConnector (used 140 KB) 2016-01-18 06:08:44 Information: Kernel [Thread c9c]: Loading module library +MDMCoreConnector 2016-01-18 06:08:44 Information: Kernel [Thread c9c]: Loaded module library +MDMCoreConnector (used 60 KB) 2016-01-18 06:08:44 Information: Kernel [Thread c9c]: Loading module library +VAHCoreConnector 2016-01-18 06:08:44 Information: Kernel [Thread c9c]: Loaded module library +VAHCoreConnector (used 56 KB) 2016-01-18 06:08:44 Information: Kernel [Thread c9c]: Loading module library +ProxyConnector 2016-01-18 06:08:44 Information: Kernel [Thread c9c]: Loaded module library +ProxyConnector (used 48 KB) 2016-01-18 06:08:44 Information: Kernel [Thread c9c]: Loading module library +RDSensorConnector 2016-01-18 06:08:44 Information: Kernel [Thread c9c]: Loaded module library +RDSensorConnector (used 48 KB) 2016-01-18 06:08:44 Information: Kernel [Thread c9c]: Used memory before modules load and initialization is 8628 KB 2016-01-18 06:08:44 Information: Kernel [Thread c9c]: Initializing module CUpdatesModule 2016-01-18 06:08:45 Information: Kernel [Thread c9c]: Initialized module CUpdatesModule (used 32 KB) 2016-01-18 06:08:45 Information: Kernel [Thread c9c]: Initializing module CSymbolsModule 2016-01-18 06:08:45 Information: Kernel [Thread c9c]: Initialized module CSymbolsModule (used 148 KB) 2016-01-18 06:08:45 Information: Kernel [Thread c9c]: Initializing module CDatabaseModule 2016-01-18 06:08:45 Information: CDatabaseModule [Thread c9c]: Startup configuration builder builds successfully ... 2016-01-18 06:08:45 Information: CDatabaseModule [Thread c9c]: Startup connection pool created ... 2016-01-18 06:08:45 Information: CDatabaseModule [Thread c9c]: Builder rebuilds successfully ... 2016-01-18 06:08:45 Information: CDatabaseModule [Thread c9c]: Connection pool recreated ... 2016-01-18 06:08:45 Information: Kernel [Thread c9c]: Initialized module CDatabaseModule (used 2512 KB) 2016-01-18 06:08:45 Information: Kernel [Thread c9c]: Initializing module CAgentSecurityModule 2016-01-18 06:08:45 Information: Kernel [Thread c9c]: Initialized module CAgentSecurityModule (used 64 KB) 2016-01-18 06:08:45 Information: Kernel [Thread c9c]: Initializing module SchedulerModule 2016-01-18 06:08:45 Information: Kernel [Thread c9c]: Initialized module SchedulerModule (used 44 KB) 2016-01-18 06:08:45 Information: Kernel [Thread c9c]: Initializing module NetworkModule 2016-01-18 06:08:45 Information: Kernel [Thread c9c]: Initialized module NetworkModule (used 0 KB) 2016-01-18 06:08:45 Information: Kernel [Thread c9c]: Initializing module CCleanupModule 2016-01-18 06:08:45 Information: CCleanupModule [Thread c9c]: Module initialized 2016-01-18 06:08:45 Information: Kernel [Thread c9c]: Initialized module CCleanupModule (used 0 KB) 2016-01-18 06:08:45 Information: Kernel [Thread c9c]: Initializing module CDataMinersModule 2016-01-18 06:08:45 Information: CDataMinersModule [Thread c9c]: DataMinerCompletionHandler: Starting completion handler worker thread 2016-01-18 06:08:45 Information: CDataMinersModule [Thread c9c]: DataMinerCompletionHandler: Starting completion handler worker thread 2016-01-18 06:08:45 Information: CDataMinersModule [Thread c9c]: CStatusLogDataMiner: Initializing local status log cache 2016-01-18 06:08:46 Information: CDataMinersModule [Thread c9c]: CStatusLogDataMiner: Finished initialization of status log cache 2016-01-18 06:08:46 Information: Kernel [Thread c9c]: Initialized module CDataMinersModule (used 1256 KB) 2016-01-18 06:08:46 Information: Kernel [Thread c9c]: Initializing module CDynamicGroupsModule 2016-01-18 06:08:46 Information: Kernel [Thread c9c]: Initialized module CDynamicGroupsModule (used 0 KB) 2016-01-18 06:08:46 Information: Kernel [Thread c9c]: Initializing module CReplicationModule 2016-01-18 06:08:46 Information: CReplicationModule [Thread c9c]: CReplicationModuleBase: Starting module initialization 2016-01-18 06:08:46 Information: CReplicationModule [Thread c9c]: CReplicationModuleBase: Initializing message processing 2016-01-18 06:08:46 Information: CReplicationModule [Thread c9c]: CReplicationModuleBase: Module initialization done 2016-01-18 06:08:46 Information: Kernel [Thread c9c]: Initialized module CReplicationModule (used 420 KB) 2016-01-18 06:08:46 Information: Kernel [Thread c9c]: Initializing module AutomationModule 2016-01-18 06:08:46 Information: AutomationModule [Thread c9c]: TaskResumeHandler: There are 0 pending task resume requests. 2016-01-18 06:08:46 Information: Kernel [Thread c9c]: Initialized module AutomationModule (used 8 KB) 2016-01-18 06:08:46 Information: Kernel [Thread c9c]: Initializing module CPoliciesModule 2016-01-18 06:08:46 Information: Kernel [Thread c9c]: Initialized module CPoliciesModule (used 64 KB) 2016-01-18 06:08:46 Information: Kernel [Thread c9c]: Initializing module CSystemConnectorModule 2016-01-18 06:08:50 Information: Kernel [Thread c9c]: Initialized module CSystemConnectorModule (used 2352 KB) 2016-01-18 06:08:50 Information: Kernel [Thread c9c]: Initializing module CEssConnectorModule 2016-01-18 06:08:50 Information: CEssConnectorModule [Thread c9c]: Product version 6.2.2033.0 matches pattern 6.0.2004.0 2016-01-18 06:08:50 Information: Kernel [Thread c9c]: Initialized module CEssConnectorModule (used 0 KB) 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Initializing module ERAG1ClientConnector 2016-01-18 06:08:51 Information: ERAG1ClientConnector [Thread c9c]: <CONNECTOR_MODULE> Product for ERAG1ClientConnector not detected (version: 6.2.2033.0). 2016-01-18 06:08:51 Information: ERAG1ClientConnector [Thread c9c]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Initialized module ERAG1ClientConnector (used 40 KB) 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Initializing module CMDMCoreConnectorModule 2016-01-18 06:08:51 Information: CMDMCoreConnectorModule [Thread c9c]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Initialized module CMDMCoreConnectorModule (used 0 KB) 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Initializing module CVAHCoreConnectorModule 2016-01-18 06:08:51 Information: CVAHCoreConnectorModule [Thread c9c]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Initialized module CVAHCoreConnectorModule (used 0 KB) 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Initializing module AgentToProxyConnectorModule 2016-01-18 06:08:51 Information: AgentToProxyConnectorModule [Thread c9c]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Initialized module AgentToProxyConnectorModule (used 0 KB) 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Initializing module CRDSensorConnectorModule 2016-01-18 06:08:51 Information: CRDSensorConnectorModule [Thread c9c]: Connector was deactivated. No tasks will be processed and no logs will be produced. 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Initialized module CRDSensorConnectorModule (used 0 KB) 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Starting crash dumps sending thread 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Used memory before modules start-up is 15632 KB 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Starting module CUpdatesModule 2016-01-18 06:08:51 Information: Kernel [Thread f7c]: Initiating crash dumps sender for directory: "C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Dumps\" 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Started module CUpdatesModule (used 0 KB) 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Starting module CSymbolsModule 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Started module CSymbolsModule (used 0 KB) 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Starting module CDatabaseModule 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Started module CDatabaseModule (used 0 KB) 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Starting module CAgentSecurityModule 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Started module CAgentSecurityModule (used 20 KB) 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Starting module SchedulerModule 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Started module SchedulerModule (used 0 KB) 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Starting module NetworkModule 2016-01-18 06:08:51 Information: CAgentSecurityModule [Thread 990]: Checking agent peer certificate expiration in 30 days 2016-01-18 06:08:51 Information: SchedulerModule [Thread 66c]: Received message: RegisterSleepEvent 2016-01-18 06:08:51 Error: Service [Thread c9c]: Kernel start: Last starting module failed with: No such node (result.strIssuer) 2016-01-18 06:08:51 Information: Service [Thread c9c]: Preparing to stop 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Used memory before modules shutdown is 16612 KB 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Preparing to stop module: CUpdatesModule 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Preparing to stop module: CSymbolsModule 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Preparing to stop module: CDatabaseModule 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Preparing to stop module: CAgentSecurityModule 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Preparing to stop module: SchedulerModule 2016-01-18 06:08:51 Information: Kernel [Thread c9c]: Stopping crash dumps sending thread 2016-01-18 06:08:51 Error: CAgentSecurityModule [Thread 990]: No such node (result.strIssuer) 2016-01-18 06:08:52 Information: Kernel [Thread c9c]: Stopping module: CUpdatesModule 2016-01-18 06:08:52 Information: Kernel [Thread c9c]: Stopping module: CSymbolsModule 2016-01-18 06:08:52 Information: Kernel [Thread c9c]: Stopping module: CDatabaseModule 2016-01-18 06:08:52 Information: Kernel [Thread c9c]: Stopping module: CAgentSecurityModule 2016-01-18 06:08:52 Information: Kernel [Thread c9c]: Stopping module: SchedulerModule 2016-01-18 06:08:52 Information: Service [Thread c9c]: Kernel shut down nicely 2016-01-18 06:08:53 Information: AutomationModule [Thread c9c]: Facade: All triggers have been unloaded. 2016-01-18 06:08:53 Error: Service [Thread c9c]: Kernel start failed

Hi, My ERA6, under "Threats", there is 1500 logs (All Threat Types), loading very slow, how to clean it? I went to server settings, advanced settings, under database cleanup, set "clean logs order than" to 1 day, but seems no use. Please advise Thanks

Hi Gonzalo, Thanks. I pushed offline license file from console to clients this morning, issue was solved.

I can ping and access from both side. Just now checked ESET FAQ hxxp://support.eset.com/kb3598/ "Your ESET product communicates with Internet resources over standard HTTP protocol on Port 80. To activate your product, ESET activation servers must be accessible" I tried the manually activation on that PC, also failed, error is "could not reach the activation server", but our internet is working fine. Just now tested it on my personal PC (different network), also failed, same error count not reach the activation server

Hi, I pushed activation task from ERA6 to client PC (EEA installed), but task stopped at “Task started” for one hour, restarted server and client PC and tried many times but issue still persist. Then tried manually activate it on client PC, but activation failed, error is "Activation failed. We could not reach the activation server", our internet is working fine. Thanks

If server 2003 and 2012 download which hotfix?

OS is Windows 7, Server is Win2008. HIPS log: hipslog.txt

Tried disable advanced memory scanner only but issue still persist, must disable everything in HIPS

Hi ESET, Currently we are using ESET Endpoint Antivirus version 5.0.2214.4 We have been troubleshooting in the last weeks why one of our in house designed application (Customer management system) is very slow on our terminal server. Actually we find out that our application is very slow (on the client side) when it runs on a computer or server having ESET with HIPS turned on. Currently takes 20 seconds to create an invoice but would take around 3 seconds if we disable the HIPS in the antivirus.​ The main program that is slow because of HIPS is Client.WinClient.exe. This is our main application developed internally using Microsoft .Net 2.0 framework. That’s a desktop base application connecting to webservices on another server. Excluded related files from scanning and checking, also created HIPS rule, but issue still persist. Please help

Thanks both of you. Changed to another server, issue solved.

Hi, Tried to Install ERA6 using all in one installer on Win2003R2x64 system, got error during SQL installation: "Installation failed. Do you want to uninstall installed components?" if you click Yes or No, will receive below error: "An error occur during the installation: C:\DOCUME~1\ADMINI~1\LOCALS~1\T-emp\1\Temporary Directory 8 for Setup_x64.zip\installers\SQLEXP-R_2008R2_x64_ENU.exe: Code: -2067922943(0x84be0001)" Then I tried standalone sql installer, got error "Minimum operating system version" Please help Thanks

So Endpoint Security for Androidv2.0 no way do mirror update?

I have installed and configurated ERA6, Mobile Device Connector and Apache Http Proxy successfuly. My PC's ESET Endpoint Security can update via Apache Http Proxy, but my ESET Endpoint Security for Android only can connect to ERA6, but cannot update from local mirror, so what is the correct settings for ESET Endpoint Security for Android to update from local mirror? My phone' ESET local mirror address I entered is "https://IP(ApacheHttpProxy server IP):2221" Thanks

Thanks. Issue was solved

Hi, I have followed ESET FAQ (hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3686&actp=search&viewlocale=en_US&searchid=1434720003107) to do remote installation of Endpoint Security for Android. But the generated enroll link (https:// ERAMDC:9980/enrollment) not ERA server IP, why? Mobile Device Connector: jason-pc 192.168.1.106 Enroll link: ENROLLMENT LINK https://ERAMDC:9980/enrollment Thanks

I have same question on ERA6, clients are EES6, so must do it manually?

Thanks. It works, and like you said that the license file never sent along with the intallation

Yes, I have followed it but the task stopped at "Starting task" for a long time. is it because the first time need to download the installer and cached by proxy? The following push installation will be faster? My internet slow, download offline installer need 35mins. Thanks

Hi, Agent was installed, http proxy and era6 policies for client workstatons was configured, so what is the next steps to depoly eset endpoint antivirus to client workstatoins?

Upgraded my company's eset from smart security business editon 4 to endpoint security 6, but the policy from old era3 cannot be imported into new era6, need to manually create it on new era6? There is alot. Please advise. Thanks