TomFace
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Posts posted by TomFace
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4 hours ago, novice said:
When I point the mouse on ESET icon on taskbar , I get the version number (which changes several times per year, maybe). Wouldn't be more useful to get "last update time"????
Where have you been for the past 6-8 months or so?
The last update information (as in the ESET icon in the taskbar) has not been available since late v10 or early v11. That is old news.
As far as the other issue you cite, concerning update at log in, in the scheduler, I do believe it to be enabled in default along with an additional update scheduled for update after a dial up connection is established.
Regards,
Tom
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Rami does have a point. EIS will give you more protection. It will cost you a few more Euros, but I think it's worth a look.
See Marcos' post on another thread regarding upgrading from NOD32 to EIS https://forum.eset.com/topic/17488-cant-install-eset-on-my-computer/?do=findComment&comment=86703
Here's the link to ESET Netherlands should you wish to pursue it: https://www.eset.com/nl/
vriendelijke groeten,
Tom
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For future reference here is the KB link explaining how to submit false positives. https://support.eset.com/kb141/
Regards,
Tom
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20 hours ago, HanB said:
Does NOD32 also scan for ransomware? Thought that only the "Eset Internet Security" did that.
Hello HanB and welcome to the Forum. Take a look at this https://www.eset.com/us/home/for-windows/
Granted it's the US website, but I would think ESET would be offering the same worldwide. In addition, many of us have lifetime MBAM licenses. Unfortunately when MBAM went to v3, some of us decided against using v3 due to the issues it causes. I trust ESET as it has served me very well over the years.
So I guess you can continue using MBAM v2 until it reaches EOL, not sure when that is as I just tried to check via the Malwarebytes website - support section (2x) and it blocked me out because I would not accept their cookies
.
Looks like I made the correct decision to stop using MBAM
.
Regards,
Tom
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With the upgrade to EIS v12.0.27.0, I've (and others) lost the auto-update ability after connecting to the internet (non-dial up). My situation is when I start up in the morning, I do not automatically connect to the internet (I use at&t U-Verse). With v11, it always checked for updates AFTER I connected to my internet connection.
When I do start up in the morning, EIS does check for updates, but I am not yet connected to the internet.
Regards.
Tom
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I hope so...think I'll add it to the future requests for EIS.
Regards,
Tom
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1 minute ago, jems said:
Still awaiting reply - re auto update when i go online in V. 12... I run W-7 on this PC.
I can klik "chek for updates" if necessary - however, i do not understand why V. 11. updated automatically when i went online, & why V. 12... does not.
Please - i think an answer is needed. V. 12... will not - OR - will update automatically when i go online. I can live with it either way - a response is overdue to myself & others. If this feature will again work on an update of V. 12... - that would be great. Thanks.
Hello jems. You might want to review this thread. https://forum.eset.com/topic/17440-eset-12-does-not-update-automatically-at-computer-startup/?tab=comments#comment-86568
Regards,
Tom
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1 hour ago, itman said:
Short of Eset adding a trigger event to the Scheduler to detect establishment of a broadband network connection which I honestly don't believe is going to happen, what you could do is the following. Once you establish your broadband network connection after boot time, logoff and then logon on again to Windows. This should trigger the existing Eset scheduler rule to check for updates at logon time.
I appreciate the suggestion itman, but that's too much work (after all, I've been retired for quite sometime
). I can always do a manual update check if the auto update hasn't happened (as of yet). Like I said, it's not the end of the world.
Regards,
Tom
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Well changing the task to the logon/dial up setting did not make any changes
.
So I guess I'll just keep an eye on it and maybe tinker a bit with it.
Regards,
Tom
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On 10/14/2018 at 8:06 PM, Kass38 said:
Hey yall, just become a newbie and my name is Kassie, I am 39 with 3 boys 17,16,11 and my 16 year old son is special needs, dev delay and his brain is like a 10 year old in a teenager body who sees no evil person. So, I am constantly having to check his social media cause he doesn’t understand Predators on-line so ?
Howdy Kass38...sorry I missed your post on the 1st go-around
...I must have had a senior moment (or just another dark day ).
Sounds like you have your hands full. I wish you well, nothing but the best and hope you enjoy your visits here.
Best regards,
Tom
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No metalalbert, as far as I know, you're not going crazy, although a bit of insanity does go well with my OCD
.
Regards,
Tom
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29 minutes ago, itman said:
I believe that option only applies to a dial-up connection. That is why it is disabled by default.
The Eset task that controls updating at boot time is "Automatic update after user logon."
We shall see...when I log on to my machine, as I stated, I am not connected to the net. So the user logon does not help me. Granted, it won't be the end of the world if it updates an hour later, but something has changed.
Regards,
Tom
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1 hour ago, metalalbert said:
I am using ESET Internet Security 12.0.27.0, the latest version I believe.
Yes everything is working fine. I only want to know why each time I start up my computer ESET does not automatically update anymore. It used to do so when I still ran the latest version of ESET Internet Security 11.
To give you even a better understanding of what my issue is, when I am not using my computer I always have it switched off. I usually only boot it up once a day and shut it off at the end of the same day. With version 11 each time I booted up my computer again, after I had it switched off the day before, ESET would automatically update the virus definitions at system start. Now with version 12 it does not.
I am merely trying to determine how that came about. It used to work but not anymore.
That is the same situation I am having (maybe I could have been clearer in my previous post) see https://forum.eset.com/topic/17331-updates-download/?do=findComment&comment=86018
It used to update once I connected to the internet, now it doesn't. (I do not start up connected or stay connected to the net). Now, it does seen to try to update prior to me connecting.
What I just did was to change the the update setting (see below). Maybe this will help (I do not have a dial up connection, but did not see another connection choice in creating a new task).
We shall see.
Regards,
Tom
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Hello Ericccccccccccc. Here's the link to the ESET website for France. You can contact Support through it. https://www.eset.com/fr/
I see you started this thread on 10.22.18. Not sure why it took so long to show up
(the delay has been referred).
Sorry.
Regards,
Tom
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On 10/30/2018 at 6:55 PM, itman said:
As far as ver. 12 goes, I have seen no changes in Eset update frequency.
I advise always checking the Eset Event log as to update frequency. What happens at boot time is the Windows Security Center in Win 10 can be slow to initialize. The Eset GUI will not initialize as far as the Win desktop goes until WSC initializes. What happens when this occurs is the Eset update has already completed and no Eset update completion popup will be displayed.
That may be fine if you are running Win 10 and are already connected (or connecting) to the internet at boot up. Which is NOT the case in my situation. As I stated previously, I will start a manual log and see what is what.
Regards,
Tom
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Update 11.2.18...it does appear the program is auto updating...not at the same times as v11 did.
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It does seem that EIS v12.0.27.0 is a bit sluggish on auto updates. Prior to v12, whenever I would connect to my internet, it would update. Of late, that does not seem to be the case. Going forward, I will pay closer attention to when auto updates occur. At this point in time, I cannot say 100% that it is NOT auto updating, but I cannot honestly say that I have seen an auto update occur. Like jems, I have been doing more manual updating. My settings are correct.
Regards,
Tom
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No sweat...thanks for the OP.
Regards,
Tom
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3 hours ago, Max Leb said:
ok i'll see if i find an other AV.
Thanks
Have you contacted your original reseller/distributor?
Regards,
Tom
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9 hours ago, Rami said:
When installing V12 , ESET gets renamed to ESET Security , I think in the future we will have ESET Security and then ESET Security Premium which should replace the ESET Smart Security.
It's up to ESET to decide what to call their product. To avoid confusion for newcomers, the fact is (for Windows) older ESS licenses for sale, issued prior to ESSP's introduction (like on Amazon) will equate to ESET Internet Security (EIS), not the Premium version.
The future is now. ESET Smart Security (ESS) did evolve into ESET Internet Security (EIS) with the advent of ESET Smart Security Premium (ESSP).
We should do our best (as Forum members) to not confuse new/future ESET users/customers. We are here to help...not hinder.
Regards,
Tom
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On 10/28/2018 at 11:00 AM, itman said:
Good luck on that one. The purchase terms from e-retailers as a rule state software purchases are non-returnable and non-refundable.
Yes it would be an interesting
conversation, but the purchaser may have some rights of return and/or exchange (varies by retailer). But I agree software is a unique animal.
And we are purely speculating. I hope the OP gets what he wants
.
Regards,
Tom
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1 minute ago, itman said:
There is also the question if the OP purchased Eset from a retailer such as newegg.com. Would direct contract to Eset facilitate an upgrade request?
I think the rule of thumb of contacting the original seller would be the 1st thing I would do/try and see where it goes from there.
Regards,
Tom
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Well if it's a ESSP license, I wouldn't think you would have any issues loosing settings as it should be the same as a version overlay (in my opinion). I'd just follow the change your product/post install directions https://support.eset.com/kb6584/
What threw me off was the term "Smart Security" as it only exists today in the form of ESSP.
Regards,
Tom
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As Marcos said you'll need to contact the seller. See https://support.eset.com/kb3742/
If you purchased your product directly from ESET, you'll need to contact ESET sales as there is a monetary difference between NOD32 and EIS or ESSP. Canada is handled by ESET in San Diego, CA. Sales can be reached at 1-844-824-3738 M-F 6AM-5PM PT.
Regards,
Tom
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An (old) ESS license will only allow a person to use an (old) version of ESS or (newer) EIS or NOD32. It would not allow an upgrade to (newer) ESSP.
It's all a matter of cost.
See item II. in https://support.eset.com/kb6269/
also see https://support.eset.com/kb6584/
Regards,
Tom
The last update information (as in the ESET icon in the taskbar) has not been available since late v10 or early v11. That is old news.
.
). I can always do a manual update check if the auto update hasn't happened (as of yet). Like I said, it's not the end of the world.
.
...I must have had a senior moment
NOD32 update
in ESET NOD32 Antivirus
Posted · Edited by TomFace
Yes, I do agree that seeing the last update (in the task bar icon) would be helpful. That suggestion should be submitted to the requested "Future Changes" thread. And as itman said, the update option being disabled "might" be a big in NOD32, so a tbl ticket might be in order. I use EIS.
Regards,
Tom