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TomFace

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    Long scan times

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by TomFace

    Karly please forgive me if I missed it, but what type of scan are you running? A SmartScan or In-depth?

    What type of scan do you have setup as your On-demand scan?

    1478331493_Ondemand.thumb.jpg.444abd7b95b0a2e19e55802664480af2.jpg

    I have my power setting to never go to sleep. My In-depth/Custom scan takes about 2.5-3 hours (scanning about 2.1M+ items).

    I did adjust some settings (In-depth) to achieve the desired outcome.

    My SmartScan take less than 30 mins and scan about 430K items.

     

    Regards,

    Tom

     

    Scheduled Scans

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    On 11/8/2018 at 1:08 PM, TomFace said:

    With the upgrade to EIS v12.0.27.0, I've (and others) lost the auto-update ability after connecting to the internet (non-dial up). My situation is when I start up in the morning, I do not automatically connect to the internet (I use at&t U-Verse). With v11, it always checked for updates AFTER I connected to my internet connection.

    See https://forum.eset.com/topic/17440-eset-12-does-not-update-automatically-at-computer-startup/?do=findComment&comment=86400

    When I do start up in the morning, EIS does check for updates, but I am not yet connected to the internet.

    Regards.

    Tom

     

    It appears this feature has been reinstated with v12.1.31.0. Thank you ESET.

    Regards,

    Tom

    Exclusions

    in ESET NOD32 Antivirus

    Posted

    On 3/16/2019 at 9:41 AM, itman said:

    ....Since it appears you are ignoring my replies, I will in the future ignore your inquiries.

    Good idea itman....adding novice to the ignore list now.

    Regards,

    Tom

     

    12.1.31.0

    in ESET NOD32 Antivirus

    Posted · Edited by TomFace

    Are you talking about the ESET GUI sceen when you say "home screen"? Did you do an overlay (use the in program version update)? Usually that works fine. You might consider uninstalling using the ESET Uninstall tool (in safe mode) and then do a fresh install.

    https://support.eset.com/kb2788/

    Also, are you doing anything with e-mail when this happens? If so, take a look at https://forum.eset.com/topic/18929-new-bug-with-antispam-module/

    Regards,

     

    Tom

     

    Exclusions

    in ESET NOD32 Antivirus

    Posted · Edited by TomFace

    22 minutes ago, itman said:

    I will also add that since it appears you are a firewall expert, you should most certainly know what exclusions they would require.

    Just don't expect Eset to be the least bit "accommodating" when it comes to conflicts with an obsolete circa 2013 firewall.

    Firewall expert....yeah sure.:lol:

    novice your reputation precedes you. Maybe if you make nice, you might be treated accordingly.^_^

    There is always a chance...it's totally up to you.:unsure:

    Or just flush it away as you have in the past.

    Best regards as always,

    Tom

    Exclusions

    in ESET NOD32 Antivirus

    Posted · Edited by TomFace

    1 hour ago, novice said:

    A rules based firewall is never obsolete as long as is compatible with an OS ( is like saying that Notepad is obsolete)

     

    None of them, including the firewall from ESET, would add value or security to a computer:

    1. all firewalls currently available can be easily bypassed by a child application connecting through a parent application (Example:  app.exe is blocked but app.exe  can connect through explorer.exe, which is allowed.)

    1. none of them use FQDN , so is impossible to create rules for applications with dynamic addressing  ( Example:  "program" will update accessing  www. program.com , which can take any IP values  )

     

    So, that's why I am using PC Tools

    Well, it's your machine and if it is your choice to drive it in to the ground, have at it.

    Just do not blame anyone but yourself.

    Not sure why you are asking for advice as you have refused to listen to any (as in the past).

    History repeats it's self.

    Regards and good day,

    Tom

     

    EIS Password Protect

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by TomFace
    Grammar correction

    Due to another issue (see https://forum.eset.com/topic/18856-missing-scan-logs/ ) as a last resort, I uninstalled (normally) and then ran the ESET Uninstaller tool (to clear any leftovers). So (I believe) any stored PW would have been wiped clean. I also tried the old PW to no avail. As all settings were locked up after the 1st Uninstall (with the locked PW), I had to run the Uninstall tool a 2nd time (could not do a normal uninstall as the PW was messed up) and then did a clean install of EIS v12.1.31.0.

    Here are my installed modules:

    Detection Engine: 19026 (20190314)

    Rapid Response module: 13860 (20190314)

    Update module: 1014 (20180123)

    Antivirus and antispyware scanner module: 1549.1 (20190313)

    Advanced heuristics module: 1192 (20190204)

    Archive support module: 1284 (20190215)

    Cleaner module: 1183 (20190305)

    Anti-Stealth support module: 1148 (20190211)

    Firewall module: 1386 (20181217)

    ESET SysInspector module: 1275 (20181220)

    Translation support module: 1731 (20190225)

    HIPS support module: 1347 (20190226)

    Internet protection module: 1360 (20190226)

    Web content filter module: 1067 (20181109)

    Advanced antispam module: 7788 (20190228)

    Database module: 1103 (20180629)

    Configuration module (33): 1734 (20190124)

    LiveGrid communication module: 1052 (20190122)

    Specialized cleaner module: 1012 (20160405)

    Banking & payment protection module: 1146 (20190301)

    Rootkit detection and cleaning module: 1019 (20170825)

    Network protection module: 1679.1 (20181127)

    Router vulnerability scanner module: 1060 (20190306)

    Script scanner module: 1049 (20190305)

    Connected Home Network module: 1021 (20180907)

    Cryptographic protocol support module: 1028 (20180626)

    Databases for advanced antispam module: 2365 (20190314)

    PC slow

    in ESET NOD32 Antivirus

    Posted · Edited by TomFace

    Well the first thing you could do is update to the latest version (v12)  https://www.eset.com/us/home/antivirus/download/ as the newer version may be lighter than what you have and most likely has enhancements. If you have a current license, the update is free.

    You may want to review the End of Life schedule at https://support.eset.com/kb3678/#eav just to stay on top of things.

    Or you could upgrade to EIS https://www.eset.com/us/home/internet-security/download/ which has more features, but there would be an additional fee.

    As you give very little information, anyone would be hard pressed to give you an accurate diagnosis.  

    Regards,

    Tom

    Missing Scan Logs

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by TomFace

    Well after using the uninstall tool twice yesterday (that's another story:wacko: https://forum.eset.com/topic/18898-eis-password-protect/), it does appear that my scheduled scan (only one so far) are being logged. But, it appears another (old) issue has reappeared, My in-depth scans (which normally show about 2.1M items) are again looking like a Smart Scan with only about 420K items. I've reviewed my on demand settings 3 times and even when I go in and request a Custom scan (as an Admin), I'm only see logs of about 420K items. I had this issue previously (posted in the Forum) but apparently it's been archived as I cannot locate it. I will review everything again and if necessary I'll open a new thread.:blink: I am checking for any software conflicts.

    More to come on both issues I'm sure. Minor issues (not the end of the world), but a bit annoying...;)

    Regards,

    Tom

    EIS Password Protect

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by TomFace

    I had to uninstall/re-install EIS related to https://forum.eset.com/topic/18856-missing-scan-logs/ I did use the uninstall tool.

    After doing so, I went into advanced settings to change one or two things and established a new password to protect my settings (https://support.eset.com/kb2782/) . To my surprise, after entering the new PW (very carefully), EIS did not recognize the new PW. So I requested a verification code via Restore Password. Upon receiving the verification code,  I copied and pasted it within 2 minutes. It came back as saying the code was invalid or outdated. I then tried it again (and again) and got the same result both times. As EIS was locked down, as far as setting were concerned, I had to uninstall via the uninstall tool AGAIN (after communicating with ESET Support/USA).

    My question is does an issue/bug exist with the password protect settings? Is anyone else having the same trouble?  Why the verification codes did not work is also a mystery, but I guess Support is aware of that.

    Regards,

    Tom

     

     

    Missing Scan Logs

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by TomFace

    Here's the latest: I deleted the existing scheduled task and built a new one. Still got the same result-no log entry under scans.

    730201702_Daily2.thumb.jpg.4b22cbddd3f3e3a983c29cbe02aff88e.jpg

    But the scan (an In-depth scan...which usually yields about 2.14M items scanned) is showing as run in the scheduler (and yes, I did see the scan running).

    374560107_Daily1.jpg.247459b6aa1849479eb0ed973b2f9906.jpg

    Both these screen shots are from today (3.11.19). When I upgraded to 12.1.31.0 I used the in-program overlay method. It's a Win 7 x64 machine.

    Any ideas?

    Regards,

    Tom

     

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