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TomFace

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    Need help to enable Web-access/Anti-Phishing protection

    in ESET NOD32 Antivirus

    Posted · Edited by TomFace
    Corrected statement

    On ‎10‎/‎10‎/‎2018 at 8:19 PM, Ryan Clark said:

    Thanks Marcos.  I did as instructed.  I'm not sure how to gather the logs with ESET Log Collector.  I clicked 'Create Diagnostic Dump', and there's a .dmp file now.  Is that what you are referring to?

    Ryan

    Hello Ryan and welcome to the Forum. Glad you are here:)!

    Usually the link to ESET Log Collector would be in-bedded in the ELC link in Marcos' post.  But there seems to be an issue with that. So here is the link to the ELC link in KB land (ESET Knowledgebase)  https://support.eset.com/kb3466/

    Once you gather the logs, you can send them to Marcos via a PM (personal message). To do so, just hover over his name (while logged in) and select "Message". If the logs are too large to PM them, you'll need to upload them to a cloud service (i.e...like Microsoft OneDrive...or whatever platform you choose to use) and then send him the link.

    Best regards.

    Tom

    Eset infection detection without normal notification ?

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by TomFace
    added cleaning levels link

    Hello esset. You might want to take a look at this KB article. It might help. https://help.eset.com/essp/11.1/en-US/idh_config_alert.html

    I try to make it a habit to review my log files once in a while to look for anything unusual.

    One more thought, you might also want to check your "cleaning levels" (in all scans) to be sure you have them set the way you want to. https://help.eset.com/essp/11.1/en-US/work_avas_realtime_cleaning.html

    AV Comparatives August 2018 , another dissapointment for ESET

    in General Discussion

    Posted · Edited by TomFace

    15 hours ago, novice said:

    If you are ignorant, you can say so..

    YOU HAVE NOW TAKEN THIS TO A NEW LEVEL OF DISGUST ... talk about a lack of intelligence, no reputable member of this Forum goes out to incite others needlessly.

    But "novice" chooses to do so.

    If "novice" were trying to improve ESET's performance, I would think that going through proper channels would be in order.

    But "novice" has not chosen that course.

    "novice" has been a member of this Forum since July 20, 2013. If according to "it's" information, "it" purchases a 3 year license, the said license would have (assuming "it" joined the Forum at the time "it" purchased the license) would have expired in 2016/17. And if "it" spent 300 CAD on a 3 year ESET license, "it's" not very intelligent. I can buy a 3 year ESS license for under $100 (and actually cheaper:P)

    But yet "it", "novice", is still around. Why could that be?  It's because "novice" is a troll...plain and simple.

    There is no point in trying to have an intelligent discussion with "it". The only purpose for a troll to exist is to raise havoc wherever "it" chooses to live.

    see https://en.wikipedia.org/wiki/Internet_troll

    So please, do not feed the troll.:rolleyes:

    In the "Grand Scheme" of life, trolls hold little, if any, significance.

    Just ignore them.;)

    Ransomware Protection Improvements

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by TomFace

    On ‎9‎/‎17‎/‎2018 at 10:24 AM, novice said:

    It was not my intention to create unrest among the community, I apologize for that!

    *******************************

    Well here you can see people complaining about "real life situations" 

    *************************

    Even though the emperor was naked nobody wanted to say anything , not to be labeled as "stupid" (in the story)  or troll in our situation.

    *********************************

    Maybe I am the "child"  who suddenly realized that ESET is not what is claiming to be....

    **************************

     

    Why am I hesitant to accept your "apology" when all one has to do is look at your post history?

    ************************

    I see 1 person consistently complaining...others may be asking but they are also new...they haven't been around since 2013.

    If it's that bad, why are you still here? Since 2013 a 3 year license would have expired once by now.

    But you are still here.

    ************************

    Labeled as a troll? Everyone can just look it up. https://en.wikipedia.org/wiki/Internet_troll

    ***********************

    A child? None of us are that stupid.

    ********************************

    novice, unlike you, I take no pleasure in having these exchanges. As a matter of fact, they cause me quite a bit of pain.

    There is no joy in TomFaceville in writing this. As TomasP posted, you (for the moment) are not being censored. Knowing that, I will not partake in the Forum as I once did.

    My rubber boots are only so high.

    So unless someone else reins you in, I guess you have free range.

    TTFN

    Tom

    P.S... Happy ITLAPD to everyone!

    https://en.wikipedia.org/wiki/International_Talk_Like_a_Pirate_Day

     

     

    Ransomware Protection Improvements

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by TomFace

    26 minutes ago, Hands said:

    Thanks for the suggestions. I’ve been trying to work with multiple AV vendors such as Kaspersky, ESET, Emsisoft, and ZoneAlarm by Checkpoint, by going to their forums and posting these suggestions. I’m just trying to suggest improvements to make these products better. That being said, I will follow your advice.

    That's great....Folks, like you, need to chase the ideal of making things better for all. If you have the knowledge, please share it!

    Best regards Hands and take care!

    Tom

    P.S...By the way, I have referred this entire thread to the ESET Mods as it may be a violation of the Forum rules, specifically #15 https://forum.eset.com/topic/76-rules-of-the-eset-security-forum/

    It's their call....not mine. I'm just a User.

     

    Ransomware Protection Improvements

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by TomFace

    Have you considered contacting the ESET folks directly via their official channels? see https://www.eset.com/us/about/contact/

    And if I were ESET, I am not sure how I would rate the creditability of other videos that you "obtained from other sources". All one has to do is go to the Youtube website to question the validity of ANY videos. 

    That being said, I am sure if you have useful suggestions for ESET contact them directly or go to https://forum.eset.com/topic/51-future-changes-to-eset-internet-security-and-eset-smart-security-premium/

    and post your suggestions.

    In the meanwhile, please don't feed the trolls;).

    It's just a suggestion.

     

    Scan Times

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by TomFace

    I run EIS on a Win 7 X64 machine. The only other A/V programs I have are on demand EEK and HitmanPro.  I also run regular in-depth scan. In the past month or so, my scan times have increased from about 2.25 hours to over 3 hours. I have a current scan still running now passing 6.5 hours. This (the over 4 hour threshold seems to happen every few days). What gives? The scan count has not significantly changed (always about 2.2M). Could someone (a Mod preferable) please assist? I have not opened a ticket as of yet.

    Best regards,

    Tom

     

    Introduce yourself

    in General Discussion

    Posted · Edited by TomFace

    13 hours ago, Richie Ortiz said:

    Good evening  , my name is Richard and i just downloaded the mobile security app from Google play... I plan on purchasing the premium version in a few weeks but i want see how it works before I do...Im a advid Trance music lover and live in Texas!!

    Hello Richard and welcome to the Forum. We are glad you are here:). I don't know what Trance music is , but if you enjoy it, more power to you;). 

    This Forum is a nice place to visit and learn things. My goal is to learn something new every day. ESET is a top notch A/V offering.

    I hope you enjoy your visits^_^.

    Best regards.

    Offline Scanning Issue

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by TomFace

    5 minutes ago, itman said:

    Yeah, that appears to be the most comprehensive scan approach that will ensure all new signatures are applied to existing files.

    It works for me. Even though I have noticed of late (the past 30 days or so), the scan times increasing. It went from about 2.25 hours to about 3 (or so) hours for an in-depth scan.

    But I'll save that for another thread or trouble ticket.

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