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NobelDwarf

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Kudos

  1. Upvote
    NobelDwarf gave kudos to Marcos in PUA Blacklist Block   
    Should be unblocked now. If not, it will be shortly.
  2. Upvote
    NobelDwarf gave kudos to AAndrejko in Full Disk Encryption ignoring policy   
    Hi @NobelDwarf
    Thank you for your report.
    This has already been fixed internally and we'll be releasing a fixed version to combat this issue within the next couple of weeks. 
    Kind regards,
    Ashley
  3. Upvote
    NobelDwarf received kudos from Sebastiaan in Endpoint Encryption and BitLocker   
    This happens all the time with me with laptops that have secure boot enable bitlocker encryption the drive int he background but doesnt full turn it on. Once I have turn it on, save the key then remove the encryption it fixes the issue and you can use ESET Encryption. 
  4. Upvote
    NobelDwarf received kudos from Kstainton in Endpoint Encryption and BitLocker   
    This happens all the time with me with laptops that have secure boot enable bitlocker encryption the drive int he background but doesnt full turn it on. Once I have turn it on, save the key then remove the encryption it fixes the issue and you can use ESET Encryption. 
  5. Upvote
    NobelDwarf gave kudos to JPritchard in ESET Full Disk Encryption Recovery Passwords   
    Hello,
    As far as I know, it is not possible to remove recovery passwords from the ESET Protect console.
    I suspect the computer in question has been decrypted and re-encrypted several times. Each time you encrypt a computer (even if it's the same computer) a Workstation ID is generated. This is likely why you're seeing three recovery passwords, but each have different Workstation ID's.
    When reseting a User's password in this manner, always match the index number and the Workstation ID with what the User see's on their computer in the recovery screen.
    Kind regards,
    Jay Pritchard
    Encryption Technical Support Engineer III / Team Lead
  6. Upvote
    NobelDwarf gave kudos to Marcos in Detections Actions Error   
    The issue is caused by an older version of the Translation support module. On Monday we should start with upgrade, however, it will require a restart of the ESET PROTECT Cloud instance.
  7. Upvote
    NobelDwarf gave kudos to Marcos in Detections Actions Error   
    Please raise a support ticket with your ESET UK. It's probably caused by the update of the Translation support module yesterday, however, I don't have this problem myself so there must be also something else that triggers the issue.
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