[Stolen laptop]

Yes, Anti-Theft is included in ESET Internet Security and in ESET Smart Security Premium.

[Reinstalacion (reinstallation)]

First of all, we kindly ask you to post in English since this is an English forum, otherwise administrators and most of other users won't understand and be able to help.

As for the issue, please run the ESET Uninstall tool in safe mode and then install the latest version of ESET from scratch.

[Create and/or store MFA codes in ESET Password Manager]

Not sure if I'm missing something but OTP even at a particular website is always different so storing it would not make sense.

[I Can't Install ESET Management Agent on CentOS 7]

If you can't use hostname, there must be a problem with DNS resolution on the machine.

Did you try nslookup or dig the hostname?

[.makop ransomware attacked my PC]

54 minutes ago, itman said:

Can those be installed on a Win 7 device? OP posted he was using Win 7 OS.

I overlooked this info. However, the latest version Endpoint can be installed on Windows 7 as long as updates adding SHA-2 code signing support are installed.

Another question is using an OS that was already discontinued and doesn't receive security updates. If security matters, we recommend using an OS that is fully supported by its maker.

[Reinstallation and activation]

You can free the license via the license manager at my.eset.com, if necessary.

[Reinstallation and activation]

Please download the ESET product that you are eligible to use from www.eset.com. During installation, enter your license key that you received after purchase and that's all.

[.makop ransomware attacked my PC]

ESET Security is not installed, only ERA Server v5.3 and Console are.

As I wrote, Endpoint Antivirus v5 is very old and reach EOL last year. As such doesn't contain any modern protection features to protect you from ransomware, RDP attacks, etc.

As already mentioned, files encrypted by Filecoder.Phobos cannot be decrypted. You may, however, keep important encrypted files in case that decryption would be possible in the future.

[.makop ransomware attacked my PC]

Files were encrypted by Filecoder.Phobos. Unfortunately decryption is not possible.

EEA v5 is very old and reached EOL in Dec 2020. Please uninstall it and install the latest Endpoint v8.1 (Windows 7 SP1 or newer).

You can provide me with logs collected with ESET Log Collector so that I can review your configuration and recommend settings that you could enable for maximum protection, if necessary.

Also I'd recommend purchasing ESET Dynamic Threat Defense which can be set up to block execution of unknown untrusted files unless analysis in ESET's cloud sandbox has completed.

[How to convert my license key to username and pass for linux]

I'm gonna send you your U/P via a personal message momentarily.

I'd recommend contacting your license seller and ask to convert the license from ESET EAV for Windows to ESET EAV for Linux desktop so that you are eligible for a replacement product when the current legacy version reaches EOL and updates are terminated.

[Eset Protection features]

Peter will reply you after the weekend since he's in charge of the Insider program.

[Eset Protection features]

2 hours ago, nabeelmansoor said:

Thanks Marcos. Core technology wise will both products will have the same level of protection?

Yes. However, ESET NO32 Antivirus has never contained network attack and botnet protection which can detect malicious network / botnet communication, exploitation of vulnerabilities in network protocols and prevent bruteforce (e.g. RDP) attacks.

[Ekrn sent for analysis?]

It's legit but we don't know why it was sent. Maybe the signature could not be verified for whatever reason.

[Eset Protection features]

28 minutes ago, nabeelmansoor said:

Being a EIS user I'm curious to know if this new technology or feature be available for us as well. 

This was actually already answered in the Insider forum. The new feature will be included only in ESSP since it generates extra costs.

[Week in security with Tony Anscombe]

With vacations in full swing, cybercriminals will be looking to scam vacationers looking for that perfect accommodation. Learn to identify these scams. Most people are fans of the convenience provided by online shopping, but some criminals uses this to lure clients into Amazon scams. Learn to detect these. Now that organizations are set to evolve a

The post Week in security with Tony Anscombe appeared first on WeLiveSecurity

View the full article

[Eset Updating Hung .............. Again]

Yes, raw files are legit update files. Also the folder 00 is expected in certain cases.

[Functionality of partially activated Anti-Theft service (4 star level)?]

1, I assume that all features will be available except the phantom account. Without a phantom account it's quite possible that a possible thief will not keep the system turned on and thus Anti-theft may not be able to report information about the notebook.

2, Yes, a new system account with random letters is created when you enable Anti-Theft.

[Watch out for these scams, targeting Amazon’s customers]

Most people are fans of the convenience Amazon brings to online shopping, and that’s precisely what cybercriminals are betting on.

The post Watch out for these scams, targeting Amazon’s customers appeared first on WeLiveSecurity

View the full article

[Internet not working after comp wake up]

Does installing the latest not yet released version 14.2.23 from https://forum.eset.com/files/file/30-eset-security-14223/ make a difference?

[How to Migrate Device from one Licence to Another]

In the main app menu -> License -> Enter a license key you can enter the license key for the other license you have.

[Username/Password]

Please check your personal messages for your U/P. I'd recommend contacting the seller and ask to convert this EAV license to EAV for Linux desktop license so that you are eligible to use the replacement product once the current legacy version of EAV for Linux desktop reaches EOL.

[EFS for Linux issue - eset_rtp(ertp_wait_for_reply) - Ubuntu 21.04]

You probably cannot check it on Linux directly but you'd see EDTD in client detains in the ESET PROTECT console:

[Google Chrome Attempting to Access Webcam Notification]

9 hours ago, dhtdht020 said:

After ESET updated today to 14.2.19.0, I have been getting these messages much more frequently, several times an hour.

Please check if installing the latest version 14.2.23 (not yet released) makes a difference. You can download it from https://forum.eset.com/files/file/30-eset-security-14223/

[Ongoing Outlook Sync issues with ESET]

5 minutes ago, Goeman said:

until then it'd be great to have clear guidance from the vendor on how to work around this issue.

A workaround will be to enable the setting "Disable checking upon inbox content change" in future v8.x versions. There's currently a bug causing this setting not to work.

[Eset Updating Hung .............. Again]

Just now, itman said:

What about my DCOM question? Does Eset use it and if so, does it create a logon id permission as I noted previously?

I'm sorry but I can't answer it myself, will have to ask developers.

I assume there's no connection with the update issue discussed in this topic even though you posted it here, isn't it?