Jump to content

No reply to my submited files!


amir

Recommended Posts

HI

I have sent  you almost 7 pack of infected files but you didn't reply me ever about results

in the past you would reply me when i sent a Infected file for analysis but now you don't :mellow:

Link to comment
Share on other sites

  • Administrators

It's not clear if you submitted the samples via the internal submission form or by following the instructions at hxxp://support.eset.com/kb141/(recommended). In either case, we don't guarantee a response. However, if you follow the instructions in the KB it's very likely that you will although it's not a rule (e.g. if the submission comes from a frequent provider of low quality samples).

Link to comment
Share on other sites

It's not clear if you submitted the samples via the internal submission form or by following the instructions at hxxp://support.eset.com/kb141/(recommended). In either case, we don't guarantee a response. However, if you follow the instructions in the KB it's very likely that you will although it's not a rule (e.g. if the submission comes from a frequent provider of low quality samples).

So bring an auto-reply system, please

Then we are sure that you have received our files

Thank you

Edited by amir
Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...