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Posted

HI

I have sent  you almost 7 pack of infected files but you didn't reply me ever about results

in the past you would reply me when i sent a Infected file for analysis but now you don't :mellow:

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Posted

It's not clear if you submitted the samples via the internal submission form or by following the instructions at hxxp://support.eset.com/kb141/(recommended). In either case, we don't guarantee a response. However, if you follow the instructions in the KB it's very likely that you will although it's not a rule (e.g. if the submission comes from a frequent provider of low quality samples).

Posted (edited)

It's not clear if you submitted the samples via the internal submission form or by following the instructions at hxxp://support.eset.com/kb141/(recommended). In either case, we don't guarantee a response. However, if you follow the instructions in the KB it's very likely that you will although it's not a rule (e.g. if the submission comes from a frequent provider of low quality samples).

So bring an auto-reply system, please

Then we are sure that you have received our files

Thank you

Edited by amir
Posted

There are other sites to submit files. That is all they do.

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