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No reply to my submited files!


amir
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HI

I have sent  you almost 7 pack of infected files but you didn't reply me ever about results

in the past you would reply me when i sent a Infected file for analysis but now you don't :mellow:

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It's not clear if you submitted the samples via the internal submission form or by following the instructions at hxxp://support.eset.com/kb141/(recommended). In either case, we don't guarantee a response. However, if you follow the instructions in the KB it's very likely that you will although it's not a rule (e.g. if the submission comes from a frequent provider of low quality samples).

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It's not clear if you submitted the samples via the internal submission form or by following the instructions at hxxp://support.eset.com/kb141/(recommended). In either case, we don't guarantee a response. However, if you follow the instructions in the KB it's very likely that you will although it's not a rule (e.g. if the submission comes from a frequent provider of low quality samples).

So bring an auto-reply system, please

Then we are sure that you have received our files

Thank you

Edited by amir
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