How to block NDR spam with Eset Mail Security

[burgundy 0]

Hi,

 

I'm using Eset Mail Security 6.3.10005.2 to protect an Exchange Server.

These days, I'm having issues with users receiving a bunch of fake NDR and I can't find a way to block or quarantine them.

Any ideas, please? 

 

 

[filips 44]

Hi burgundy,

Are these NDRs missed by antispam protection? If yes then please collect some samples and submit a support ticket to your local ESET office.

[burgundy 0]

Hi burgundy,

Are these NDRs missed by antispam protection? If yes then please collect some samples and submit a support ticket to your local ESET office.

 

Hi filips,

 

Yes they are missed by antispam protection and received as legitimate NDRs, which is confusing for mail users.

How can I submit a support ticket?

[filips 44]

Hi,

 

this KB article describes how to contact support: hxxp://support.eset.com/kb3742/?locale=en_US