ESS Crashing Chrome

[dcsang 0]

Hello,

 

I recently decided to start using ESET antivirus and got s very good offer for ESS.  The AV component is working well but I am unable to launch Chrome with all modules enabled.  The only solution I found was to turn off "Enable HTTP protocol checking".  This allows Chrome to launch successfully but disables Internet Protection and Security Tools from the main dashboard.

 

I read through older topics related to Chrome but none of the suggestions for disabling and re-enabling different functions or disabling HIPS would allow Chrome to launch.

 

Here's my Win10 event log for the Event ID 1000.

 

Faulting application name: chrome.exe, version: 51.0.2704.103, time stamp: 0x57610874

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x000001be6a6800b3

Faulting process id: 0x17a5c

Faulting application start time: 0x01d1d6fdbdd1a556

Faulting application path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

Faulting module path: unknown

Report Id: 71556519-bf41-43ae-b4db-4f55437eaf75

Faulting package full name: 

Faulting package-relative application ID: 

 

Any help would greatly be appreciated.

[Peter Randziak 1,081]

Hello Dcsang,

 

can you please provide me with a dump from the crashing chrome created via procdump (procdump -ma -e chrome) along with ESET log collector via private message to check?

 

Regards, P.R.