ChrisWork 1 Posted May 12, 2016 Share Posted May 12, 2016 I'm starting to get our systems updated from 4 to 5 and i've got a question or two. The first, if i do update the server and the remote console will that force all clients to download and update the newest version of the software, not just the definitions? I do want to update them just not all at once to save our bandwidth. I just want to do a few at a time. Also, when i was downloading the update files the website mentioned there was a V6 out but i only saw download links for V5. Is V6 not out yet or am i just missing it? Link to comment Share on other sites More sharing options...
mbartlett 2 Posted May 12, 2016 Share Posted May 12, 2016 you can do a client task to update all agents, there should be some post install steps to follow to assure you get all devices updated. Is there a reason you are going to v5 and not to version 6.3 ? Link to comment Share on other sites More sharing options...
ChrisWork 1 Posted May 13, 2016 Author Share Posted May 13, 2016 I wouldn't mind going to 6.3 but there doesn't seem to be an option for it. I'm only offered 5.3 when i try to update through the software. Nor do i see the downloads online for 6.3 Though i'm only wanting to update a few machines at a time. Not all, though i'm assuming i'd be able to do a few if i've got the option to do all. Link to comment Share on other sites More sharing options...
tmuster2k 22 Posted May 13, 2016 Share Posted May 13, 2016 The V6 update is not within the ERA 4 or 5 Console. Version 6 is not an updated to Version 5.x . Version 6.x is a whole new product (web based). I also do no recommend upgrading over the top on Version 4.x Workstations to version 6. You will want to uninstall Version 4 >> reboot and then install Version 6.x form ERA 6. I also do not recommend exporting and importing Version 5.x policies over to Version 6.x as some of these do not match with that product like the Mirror Update Policy. Version 6.x uses a Caching proxy but unless you are about 100 computers or more you do not need it. ------------------------------------------------------------------------------ Welcome to ESET Remote Administrator 6.x hxxp://support.eset.com/erainstall/ Version 6.x Business Edition products - YouTube Videos (deployment and configuration assistance): https://www.youtube.com/watch?v=Npd619mzc8s&list=PLHxeNUYCjBXLadGq4QyjzD1Gb91NBAlLR Upgrading from ERA 5 to ERA 6 (ESET Remote Administrator Migration Tool (ERA Migration Tool info) hxxp://support.eset.com/kb3607 How do I install ESET Remote Administrator on a Domain Controller or Microsoft Small Business Server? (6.x) hxxp://support.eset.com/kb3671/?locale=en_US How do I deploy the ESET Remote Administrator Agent? (6.x) hxxp://support.eset.com/kb3595/?locale=en_US (AGENT LIVE INSTALLER- Recommended for Workgroup environments) What's new in ERA 6: hxxp://support.eset.com/kb3590/ ERA 6 online user guide: hxxp://help.eset.com/era/6/en-US/ Which ports does ESET Remote Administrator use? (6.x) hxxp://support.eset.com/kb3608/?viewlocale=en_US How do I deploy the ESET Remote Administrator Agent? (6.x) hxxp://support.eset.com/kb3595/ How to perform a push uninstall of previous versions of ESET: hxxp://help.eset.com/era/6/en-US/client_tasks_software_uninstall.htm?zoom_highlightsub=uninstall ESET Remote Administrator Push Installation Requirements and Checklist hxxp://support.eset.com/kb82/ Deploy or upgrade ESET endpoint products using a push install (6.x) hxxp://support.eset.com/kb3605/ How do I create a dual update profile configuration in ESET Remote Administrator? (6.x) hxxp://support.eset.com/kb3621/ Network Configuration Requirements for allowing clients to connect to ESET Remote Administrator remotely (WAN IP) hxxp://support.eset.com/kb3304/ How do I open the ESET Remote Administrator Web Console? (6.x) hxxp://support.eset.com/kb3695/?viewlocale=en_US - The licenses for your products are now managed through the License Administrator. For an introduction to License Administrator, please click or copy/paste the following link into your web browser: ------------------------------------------------------------------------------ ESET License Administrator User Guide hxxp://download.eset.com/manuals/eset_ela_userguide_enu.pdf ESET License Administrator Help hxxp://help.eset.com/ela/en-US/index.html Link to comment Share on other sites More sharing options...
ChrisWork 1 Posted May 13, 2016 Author Share Posted May 13, 2016 Will i need to uninstall/reinstall V4 of the client on all of our machines or simply the server/console? Link to comment Share on other sites More sharing options...
ChrisWork 1 Posted May 13, 2016 Author Share Posted May 13, 2016 Also, would i be able to continue to update V4 clients while using the V6 remote console? I want to slowly do this to make sure things work Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted May 14, 2016 Administrators Share Posted May 14, 2016 Although you can manage v4 clients from ERA v6, I'd strongly recommend getting rid of v4 as soon as possible and installing Endpoint v6 which employs new features for much better protection against newly emerging threats. Namely it's ESET LiveGrid, HIPS, Advanced Memory Scanner, Exploit Blocker and Network scanner. Link to comment Share on other sites More sharing options...
tmuster2k 22 Posted May 17, 2016 Share Posted May 17, 2016 LIke Marcos said I would highly recommend uninstalling your Version 4.x clients. The majority of systems that get hit with Ransomeware are V4 systems or current systems on V5 or V6 that have had LIVEGRID or HIPS disabled locally or in policy. Link to comment Share on other sites More sharing options...
ChrisWork 1 Posted May 17, 2016 Author Share Posted May 17, 2016 ... i'm working on it thats why i'm asking these questions alright. Link to comment Share on other sites More sharing options...
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