esetpeter 0 Posted April 19, 2016 Posted April 19, 2016 Hi all I have a small problem regarding the Eset web console since I've installed the ver.6 on one of my computers (Windows 7 op) and I deployed an agent succesfully but the test computer does not appear in my web console so i decided to look in the trace log on the era agent on my test computer and this is what it shows :016-04-08 12:43:00 Information: Kernel [Thread 454]: Local time is 2016-04-08 14:43:002016-04-08 12:43:00 Information: Kernel [Thread 454]: InstallConfiguration: ProductLine: era2016-04-08 12:43:00 Information: Kernel [Thread 454]: InstallConfiguration: ProductVersion: 6.3.136.02016-04-08 12:43:00 Information: Kernel [Thread 454]: InstallConfiguration: Locale: en_US2016-04-08 12:43:00 Information: Kernel [Thread 454]: InstallConfiguration: ProductInstanceID: 4b55a6f5-c350-4eac-b068-6f8983f56a372016-04-08 12:43:00 Information: Kernel [Thread 454]: InstallConfiguration: ProgramDataDirectory: C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Data\2016-04-08 12:43:00 Information: Kernel [Thread 454]: InstallConfiguration: ProductConfigurationDirectory: C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Configuration\2016-04-08 12:43:00 Information: Kernel [Thread 454]: InstallConfiguration: ProgramLogsDirectory: C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\2016-04-08 12:43:00 Information: Kernel [Thread 454]: InstallConfiguration: TempDirectory: C:\Windows\TEMP\2016-04-08 12:43:00 Information: Kernel [Thread 454]: InstallConfiguration: ProgramLibraryDirectory: C:\Program Files\ESET\RemoteAdministrator\Agent\2016-04-08 12:43:00 Information: Kernel [Thread 454]: InstallConfiguration: ProgramEsetUpdatableModulesDirectory: C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Modules\2016-04-08 12:43:00 Information: Kernel [Thread 454]: InstallConfiguration: CrashDumpsDirectory: C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Dumps\2016-04-08 12:43:00 Information: Kernel [Thread 454]: Hardware Fingerprint: 010046FF-FEB2-6D55-8EDC-E49A85812C482016-04-08 12:43:00 Information: Kernel [Thread 454]: Loaded ESET modules: 1=1060,2=1472,18=1434,40=1238B2016-04-08 12:43:00 Information: Kernel [Thread 454]: Used memory before loaded module libraries is 10060 KB2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library Updates2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loaded module library Updates (used -72 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library Symbols2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loaded module library Symbols (used 132 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library Database2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loaded module library Database (used 176 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library Security2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loaded module library Security (used 264 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library Scheduler2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loaded module library Scheduler (used 84 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library Network2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loaded module library Network (used 164 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library Cleanup2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loaded module library Cleanup (used 80 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library DataMiners2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loaded module library DataMiners (used 72 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library DynamicGroups2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loaded module library DynamicGroups (used 92 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library Replication2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loaded module library Replication (used 160 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library Automation2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loaded module library Automation (used 84 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library Policies2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loaded module library Policies (used 124 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library OSConnector2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loaded module library OSConnector (used 280 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library ESSConnector2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loaded module library ESSConnector (used 88 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library +EVSAConnector2016-04-08 12:43:00 Warning: Kernel [Thread 454]: Module library +EVSAConnector was not loaded2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library +ESLCConnector2016-04-08 12:43:00 Warning: Kernel [Thread 454]: Module library +ESLCConnector was not loaded2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library +ERAG1ClientConnector2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loaded module library +ERAG1ClientConnector (used 356 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library +MDMCoreConnector2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loaded module library +MDMCoreConnector (used 100 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library +VAHCoreConnector2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loaded module library +VAHCoreConnector (used 64 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library +ProxyConnector2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loaded module library +ProxyConnector (used 108 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loading module library +RDSensorConnector2016-04-08 12:43:00 Information: Kernel [Thread 454]: Loaded module library +RDSensorConnector (used 64 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Used memory before modules load and initialization is 12484 KB2016-04-08 12:43:00 Information: Kernel [Thread 454]: Initializing module CUpdatesModule2016-04-08 12:43:00 Information: Kernel [Thread 454]: Initialized module CUpdatesModule (used 76 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Initializing module CSymbolsModule2016-04-08 12:43:00 Information: Kernel [Thread 454]: Initialized module CSymbolsModule (used 1128 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Initializing module CDatabaseModule2016-04-08 12:43:00 Information: CDatabaseModule [Thread 454]: Startup configuration builder builds successfully ...2016-04-08 12:43:00 Information: CDatabaseModule [Thread 454]: Startup connection pool created ...2016-04-08 12:43:00 Information: CDatabaseModule [Thread 454]: Builder rebuilds successfully ...2016-04-08 12:43:00 Information: CDatabaseModule [Thread 454]: Connection pool recreated ...2016-04-08 12:43:00 Information: Kernel [Thread 454]: Initialized module CDatabaseModule (used 824 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Initializing module CAgentSecurityModule2016-04-08 12:43:00 Information: Kernel [Thread 454]: Initialized module CAgentSecurityModule (used 72 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Initializing module SchedulerModule2016-04-08 12:43:00 Information: Kernel [Thread 454]: Initialized module SchedulerModule (used 60 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Initializing module NetworkModule2016-04-08 12:43:00 Information: Kernel [Thread 454]: Initialized module NetworkModule (used 0 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Initializing module CCleanupModule2016-04-08 12:43:00 Information: CCleanupModule [Thread 454]: Module initialized2016-04-08 12:43:00 Information: Kernel [Thread 454]: Initialized module CCleanupModule (used 0 KB)2016-04-08 12:43:00 Information: Kernel [Thread 454]: Initializing module CDataMinersModule2016-04-08 12:43:00 Information: CDataMinersModule [Thread 454]: DataMinerCompletionHandler: Starting completion handler worker thread2016-04-08 12:43:01 Information: CDataMinersModule [Thread 454]: DataMinerCompletionHandler: Starting completion handler worker thread2016-04-08 12:43:01 Information: CDataMinersModule [Thread 454]: CStatusLogDataMiner: Initializing local status log cache2016-04-08 12:43:01 Information: CDataMinersModule [Thread 454]: CStatusLogDataMiner: Finished initialization of status log cache2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initialized module CDataMinersModule (used 292 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initializing module CDynamicGroupsModule2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initialized module CDynamicGroupsModule (used 0 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initializing module CReplicationModule2016-04-08 12:43:01 Information: CReplicationModule [Thread 454]: CReplicationModuleBase: Starting module initialization2016-04-08 12:43:01 Information: CReplicationModule [Thread 454]: CReplicationModuleBase: Initializing message processing2016-04-08 12:43:01 Information: CReplicationModule [Thread 454]: CReplicationModuleBase: Module initialization done2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initialized module CReplicationModule (used 32 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initializing module AutomationModule2016-04-08 12:43:01 Information: AutomationModule [Thread 454]: TaskResumeHandler: There are 0 pending task resume requests.2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initialized module AutomationModule (used 72 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initializing module CPoliciesModule2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initialized module CPoliciesModule (used 0 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initializing module CSystemConnectorModule2016-04-08 12:43:01 Information: CSystemConnectorModule [Thread 454]: Detected ESS/EES/EAV version at start is '5.0.2237.2'2016-04-08 12:43:01 Information: CSystemConnectorModule [Thread 454]: No installed Rogue Detection Sensor version was detected at start2016-04-08 12:43:01 Information: CSystemConnectorModule [Thread 454]: No installed proxy version was detected at start2016-04-08 12:43:01 Information: CSystemConnectorModule [Thread 454]: No installed MDMCore version was detected at start2016-04-08 12:43:01 Information: CSystemConnectorModule [Thread 454]: No installed VAHCore version was detected at start2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initialized module CSystemConnectorModule (used 3756 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initializing module CEssConnectorModule2016-04-08 12:43:01 Information: CEssConnectorModule [Thread 454]: Product version 5.0.2237.2 does not match pattern 6.0.2004.02016-04-08 12:43:01 Information: CEssConnectorModule [Thread 454]: Connector was deactivated. No tasks will be processed and no logs will be produced.2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initialized module CEssConnectorModule (used 0 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initializing module ERAG1ClientConnector2016-04-08 12:43:01 Information: ERAG1ClientConnector [Thread 454]: <CONNECTOR_MODULE> Product for ERAG1ClientConnector detected (version: 5.0.2237.2).2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initialized module ERAG1ClientConnector (used 0 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initializing module CMDMCoreConnectorModule2016-04-08 12:43:01 Information: CMDMCoreConnectorModule [Thread 454]: Connector was deactivated. No tasks will be processed and no logs will be produced.2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initialized module CMDMCoreConnectorModule (used 0 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initializing module CVAHCoreConnectorModule2016-04-08 12:43:01 Information: CVAHCoreConnectorModule [Thread 454]: Connector was deactivated. No tasks will be processed and no logs will be produced.2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initialized module CVAHCoreConnectorModule (used 0 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initializing module AgentToProxyConnectorModule2016-04-08 12:43:01 Information: AgentToProxyConnectorModule [Thread 454]: Connector was deactivated. No tasks will be processed and no logs will be produced.2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initialized module AgentToProxyConnectorModule (used 0 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initializing module CRDSensorConnectorModule2016-04-08 12:43:01 Information: CRDSensorConnectorModule [Thread 454]: Connector was deactivated. No tasks will be processed and no logs will be produced.2016-04-08 12:43:01 Information: Kernel [Thread 454]: Initialized module CRDSensorConnectorModule (used 0 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Starting crash dumps sending thread2016-04-08 12:43:01 Information: Kernel [Thread 454]: Used memory before modules start-up is 18924 KB2016-04-08 12:43:01 Information: Kernel [Thread 574]: Initiating crash dumps sender for directory: "C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Dumps\"2016-04-08 12:43:01 Information: Kernel [Thread 454]: Starting module CUpdatesModule2016-04-08 12:43:01 Information: Kernel [Thread 454]: Started module CUpdatesModule (used 4 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Starting module CSymbolsModule2016-04-08 12:43:01 Information: Kernel [Thread 454]: Started module CSymbolsModule (used 0 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Starting module CDatabaseModule2016-04-08 12:43:01 Information: Kernel [Thread 454]: Started module CDatabaseModule (used 0 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Starting module CAgentSecurityModule2016-04-08 12:43:01 Information: Kernel [Thread 454]: Started module CAgentSecurityModule (used 36 KB)2016-04-08 12:43:01 Information: CAgentSecurityModule [Thread b24]: Checking agent peer certificate expiration in 30 days2016-04-08 12:43:01 Information: Kernel [Thread 454]: Starting module SchedulerModule2016-04-08 12:43:01 Information: Kernel [Thread 454]: Started module SchedulerModule (used 52 KB)2016-04-08 12:43:01 Information: SchedulerModule [Thread d24]: Received message: RegisterSleepEvent2016-04-08 12:43:01 Information: Kernel [Thread 454]: Starting module NetworkModule2016-04-08 12:43:01 Information: Kernel [Thread 454]: Started module NetworkModule (used 1744 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Starting module CCleanupModule2016-04-08 12:43:01 Information: Kernel [Thread 454]: Started module CCleanupModule (used 12 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Starting module CDataMinersModule2016-04-08 12:43:01 Information: SchedulerModule [Thread d24]: Received message: RegisterTimeEvent2016-04-08 12:43:01 Information: SchedulerModule [Thread d24]: Received message: RegisterTimeEvent2016-04-08 12:43:01 Information: SchedulerModule [Thread d24]: Received message: RegisterTimeEvent2016-04-08 12:43:01 Information: Kernel [Thread 454]: Started module CDataMinersModule (used 412 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Starting module CDynamicGroupsModule2016-04-08 12:43:01 Information: SchedulerModule [Thread d24]: Received message: RegisterTimeEvent2016-04-08 12:43:01 Information: CDynamicGroupsModule [Thread d30]: Refreshing dynamic groups after replication2016-04-08 12:43:01 Information: Kernel [Thread 454]: Started module CDynamicGroupsModule (used 148 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Starting module CReplicationModule2016-04-08 12:43:01 Information: CReplicationModule [Thread 454]: CReplicationModuleBase: Starting module2016-04-08 12:43:01 Information: CDynamicGroupsModule [Thread d30]: Refreshing dynamic groups templates after replication2016-04-08 12:43:01 Information: CReplicationModule [Thread 454]: CStepProcessor: Starting2016-04-08 12:43:01 Information: CReplicationModule [Thread 454]: CStepProcessor: Creating 1 worker threads2016-04-08 12:43:01 Information: CReplicationModule [Thread 454]: CReplicationManager: Starting replication control messages processing2016-04-08 12:43:01 Information: CReplicationModule [Thread cf0]: CStepProcessor: Starting worker thread cf02016-04-08 12:43:01 Information: Kernel [Thread 454]: Started module CReplicationModule (used 152 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Starting module AutomationModule2016-04-08 12:43:01 Information: Kernel [Thread 454]: Started module AutomationModule (used 112 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Starting module CPoliciesModule2016-04-08 12:43:01 Information: Kernel [Thread 454]: Started module CPoliciesModule (used 76 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Starting module CSystemConnectorModule2016-04-08 12:43:01 Information: AutomationModule [Thread 7fc]: ActionsFacadeAgent: ResendTriggerFinishedLogs: Analyzing records for 0 triggers.2016-04-08 12:43:01 Information: CSystemConnectorModule [Thread b38]: Connecting to product2016-04-08 12:43:01 Information: Kernel [Thread 454]: Started module CSystemConnectorModule (used 48 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Starting module CEssConnectorModule2016-04-08 12:43:01 Information: Kernel [Thread 454]: Started module CEssConnectorModule (used 24 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Starting module ERAG1ClientConnector2016-04-08 12:43:01 Information: Kernel [Thread 454]: Started module ERAG1ClientConnector (used 52 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Starting module CMDMCoreConnectorModule2016-04-08 12:43:01 Information: ERAG1ClientConnector [Thread 840]: Connecting to product2016-04-08 12:43:01 Information: Kernel [Thread 454]: Started module CMDMCoreConnectorModule (used 28 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Starting module CVAHCoreConnectorModule2016-04-08 12:43:01 Information: Kernel [Thread 454]: Started module CVAHCoreConnectorModule (used 20 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Starting module AgentToProxyConnectorModule2016-04-08 12:43:01 Information: Kernel [Thread 454]: Started module AgentToProxyConnectorModule (used 0 KB)2016-04-08 12:43:01 Information: Kernel [Thread 454]: Starting module CRDSensorConnectorModule2016-04-08 12:43:01 Information: Kernel [Thread 454]: Started module CRDSensorConnectorModule (used 0 KB)2016-04-08 12:43:01 Information: ERAG1ClientConnector [Thread 840]: <MODULES> Loading modules..2016-04-08 12:43:01 Information: Kernel [Thread 454]: Used memory after modules start-up is 21844 KB2016-04-08 12:43:01 Information: CDataMinersModule [Thread e04]: CStatusLogDataMiner: Scheduled clear operation for multi-source logs with 5s delay2016-04-08 12:43:01 Information: SchedulerModule [Thread d24]: Received message: RegisterSleepEvent2016-04-08 12:43:01 Error: NetworkModule [Thread a50]: Unable to resolve any endpoints.resolve: (0x2afc), Żądana nazwa jest prawidłowa, ale dane żądanego typu nie zostały znalezione2016-04-08 12:43:01 Error: CReplicationModule [Thread dd0]: CReplicationManager: Replication (network) connection to 'host: "1002-komputer1.WSSE.lokalne" port: 2222' failed with: Unable to resolve any endpoints.resolve: (0x2afc), Żądana nazwa jest prawidłowa, ale dane żądanego typu nie zostały znalezione2016-04-08 12:44:01 Error: NetworkModule [Thread a50]: Unable to resolve any endpoints.resolve: (0x2afc), Żądana nazwa jest prawidłowa, ale dane żądanego typu nie zostały znalezione2016-04-08 12:44:01 Error: CReplicationModule [Thread 534]: CReplicationManager: Replication (network) connection to 'host: "1002-komputer1.WSSE.lokalne" port: 2222' failed with: Unable to resolve any endpoints.resolve: (0x2afc), Żądana nazwa jest prawidłowa, ale dane żądanego typu nie zostały znalezione2016-04-08 12:45:01 Error: NetworkModule [Thread a50]: Unable to resolve any endpoints.resolve: (0x2afc), Żądana nazwa jest prawidłowa, ale dane żądanego typu nie zostały znalezione2016-04-08 12:45:01 Error: CReplicationModule [Thread abc]: CReplicationManager: Replication (network) connection to 'host: "1002-komputer1.WSSE.lokalne" port: 2222' failed with: Unable to resolve any endpoints.resolve: (0x2afc), Żądana nazwa jest prawidłowa, ale dane żądanego typu nie zostały znalezione2016-04-08 12:45:47 Error: ERAG1ClientConnector [Thread c10]: <SESSION> RASendRequest failed.2016-04-08 12:45:47 Error: ERAG1ClientConnector [Thread c10]: <TASKS> set configuration failed err:2/-1122016-04-08 12:45:47 Error: ERAG1ClientConnector [Thread c10]: <POLICY> Failed to apply policy.2016-04-08 12:45:47 Error: ERAG1ClientConnector [Thread c10]: <SESSION> service routine failed with code: -1122016-04-08 12:46:01 Error: NetworkModule [Thread a50]: Unable to resolve any endpoints.resolve: (0x2afc), Żądana nazwa jest prawidłowa, ale dane żądanego typu nie zostały znalezione2016-04-08 12:46:01 Error: CReplicationModule [Thread dc4]: CReplicationManager: Replication (network) connection to 'host: "1002-komputer1.WSSE.lokalne" port: 2222' failed with: Unable to resolve any endpoints.resolve: (0x2afc), Żądana nazwa jest prawidłowa, ale dane żądanego typu nie zostały znalezioneIf I understand it correctly from what I've read in the trace log there is a problem with "ERAG1ClientConnector" on the test computer that has this agent. I've alsow attached to screenshots of my computers status in the web console and my second screen of my Eset 5 server settings on the test computer. I've no idea why in the server settings it shows localhost and port 2225 as default instead of my web consoles address and port 2223 which is set in my console. I have at least 55 work stations and I have to set this agent up on all of them if it is even possible .
21jags 0 Posted April 19, 2016 Posted April 19, 2016 Check whether the port 2222 used by any other application. Use "telnet" command to check the port communication and "netstat -ano" to check check which application use 2222 port. Open Cmd and run as admin to check telnet and netstat command. Else repair the agent and enter the ERA server IP and check.
ESET Staff MichalJ 434 Posted April 19, 2016 ESET Staff Posted April 19, 2016 Once the ERA Agent is installed next to the V5 application, it automatically changes the "server address" to "localhost" and port to "2225". Reason is simple. In case of G1 connector, it basically acts as a local ERA V5 server, listens to the V5 application, and then communicates to the V6 server via the agent. V5 applications could not communicate with V6 server directly, you always need to install ERA agent, next to the V5 application. Please note, that 2222 is the port on which the ERA agent communicates, port 2223 is the port on which the ERA webconsole should communicate to V6 server (at leats, these are the default values).
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