MietekN 2 Posted March 29, 2016 Share Posted March 29, 2016 (edited) My configuration: ERAS 5.3.33 (5.1.34 too) 20 x Eset Endpoint Antivirus version 5.0.2237 (nt64 Polish) During remote install (update) via ERAS all the clients they give a message: "No upgrade for this client" Direct launch eea_nt64-5.0.2260.1_plk.msi working properly. Edited March 29, 2016 by MietekN Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 311 Posted March 30, 2016 ESET Moderators Share Posted March 30, 2016 Hello, Based on previous issues like this, we'll need to have a look into it, so please contact your local ESET support office who will assist you with gathering the necessary logs. Thanks, T. Link to comment Share on other sites More sharing options...
MietekN 2 Posted April 4, 2016 Author Share Posted April 4, 2016 My logs: [2016-03-30 07:32:46.330] V2 [56f480e80000] [000014d0] <SESSION_USERACTION_INFO> ConsoleProcessRequest: C2S_CREATE_REMOTE_INSTALL_TASK, <ERA Server> user [Administrator] created remote install task for computer: ComputerName=work-comp1, PromaryServer=work-server, MACAddress=35a6d8180101, AlternativeIpString=192.168.001.201[2016-03-30 07:34:26.094] V2 [56f480e80000] [000014d0] <SESSION_USERACTION_INFO> ConsoleProcessRequest: C2S_SET_COMMAND_LINE, <ERA Server> user [Administrator] has set the commandline of package with Name=ESET Endpoint Antivirus 5.0.2260.1 x64 only to CommandLine=/qn REBOOT="ReallySuppress"[2016-03-30 07:34:52.766] V2 [56f480e80000] [000014d0] <SESSION_USERACTION_INFO> ConsoleProcessRequest: C2S_CREATE_REMOTE_INSTALL_TASK, <ERA Server> user [Administrator] created remote install task for computer: ComputerName=work-comp2, PromaryServer=work-server, MACAddress=b0831265e9a1, AlternativeIpString=192.168.001.202[2016-03-30 07:36:48.187] V2 [56fb65eca93d] [00001070] <RINSTALL_ERROR> HandleClientUpgrade failed, code 3, error code: 5, gle: 0[2016-03-30 07:37:29.679] V2 [56fb6619a948] [00001070] <RINSTALL_ERROR> HandleClientUpgrade failed, code 3, error code: 5, gle: 0 work-comp1 - intall package for both x86 and x64 work-comp2 - intall package for x64 only Link to comment Share on other sites More sharing options...
MietekN 2 Posted July 16, 2016 Author Share Posted July 16, 2016 ERAS 5.3.39.0 and "Upgrade Client" from 5.0.2260 to 5.0.2265 updates successful Link to comment Share on other sites More sharing options...
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