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Machine locking with Endpoint V6


Azevedo
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After running out of use the computer for a few hours the PC stops working is necessary to restart it
Note: This is only happening with Windows 7 machines and version 6 installed ENDPOINT.

 

 

Attached log ESET LOG Collector

Edited by Marcos
Logs removed as they may contain sensitive information
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You are likely running 32 bit OS. I don't believe they make this hotfix for 32 bit systems. You can go to :  hxxp://support.eset.com/kb3668/ and follow the section in yellow starting with :

f you are running ERA Server version 6.2.171.0 (Windows) or version 6.2.200.0 (Linux) and experiencing system freezing issues after the upgrade, follow the steps below for your system architecture:

 

This should address the issue you are having. 

hxxp://support.eset.com/kb3668/

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  • 1 month later...
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