Azevedo 0 Posted December 11, 2015 Share Posted December 11, 2015 (edited) After running out of use the computer for a few hours the PC stops working is necessary to restart itNote: This is only happening with Windows 7 machines and version 6 installed ENDPOINT. Attached log ESET LOG Collector Edited December 11, 2015 by Marcos Logs removed as they may contain sensitive information Link to comment Share on other sites More sharing options...
jimwillsher 64 Posted December 13, 2015 Share Posted December 13, 2015 Various posts here regarding a Windows hotfix applicable with Windows7; have you installed that? Jim Link to comment Share on other sites More sharing options...
Azevedo 0 Posted December 14, 2015 Author Share Posted December 14, 2015 The message when you run the installer was:https://support.microsoft.com/en-us/kb/981889Standalone Installer Windows UpdateThe update can not be applied to your computer. Link to comment Share on other sites More sharing options...
tmuster2k 22 Posted December 17, 2015 Share Posted December 17, 2015 You are likely running 32 bit OS. I don't believe they make this hotfix for 32 bit systems. You can go to : hxxp://support.eset.com/kb3668/ and follow the section in yellow starting with : f you are running ERA Server version 6.2.171.0 (Windows) or version 6.2.200.0 (Linux) and experiencing system freezing issues after the upgrade, follow the steps below for your system architecture: This should address the issue you are having. hxxp://support.eset.com/kb3668/ Link to comment Share on other sites More sharing options...
Administrators Marcos 4,714 Posted December 18, 2015 Administrators Share Posted December 18, 2015 There is also a 32-bit version of the hotfix available: Link to comment Share on other sites More sharing options...
Azevedo 0 Posted January 20, 2016 Author Share Posted January 20, 2016 Thanks, Problem solved. Link to comment Share on other sites More sharing options...
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