HansD 0 Posted November 11, 2015 Share Posted November 11, 2015 I bought the licensed version(duch) online on Okt. 16, but can not activate. Anyone who recognizes the same? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 11, 2015 Administrators Share Posted November 11, 2015 What error code (number) are you getting when attempting to activate v9? What operating system do you use? Link to comment Share on other sites More sharing options...
HansD 0 Posted November 11, 2015 Author Share Posted November 11, 2015 Error code ECP.4099 on Windows 10 Pro Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 11, 2015 Administrators Share Posted November 11, 2015 Please check your personal messages for further instructions. Link to comment Share on other sites More sharing options...
HansD 0 Posted November 11, 2015 Author Share Posted November 11, 2015 OS version: 10.0.10240 (0.0) "", PlatformId: 2, ProductType: 0x00000001, SuiteMask: 0x00000100OS processor architecture: x64 (0009), BuildLab: 10240.th1_st1.151104-1714, BuildLabEx: 10240.16590.amd64fre.th1_st1.151104-1714, ProductName: Windows 10 ProESET Product: ProductType: ess, ProductVersion: 9.0.318.20, LanguageCode: nl-nl System time is: 2015.11.11 22:38.03OK SHA2 support:OK Trusted store auto update configuration:Info: Key SOFTWARE\Policies\Microsoft\SystemCertificates\AuthRoot does not exists. - OK Proxy detection:Info : HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings @ProxyOverride="<-loopback>;<local>"Warning: HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings @ProxyEnable=1 @ProxyServer="http=127.0.0.1:49500;https=127.0.0.1:49500" @ProxyOverride="<-loopback>" %SystemRoot%\System32\drivers\etc\hosts test:OK GetAddrInfoW response test: 0: Flags: 0x0, Family: AF_INET (IPv4) IPv4 address 137.135.12.16:443, Socket type: SOCK_STREAM (stream), Protocol: Unspecified, Length of sockaddr: 16 Verify chain test: [CurrentUser]OK Verify chain test: [LocalMachine]OK Press any key to quit... Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 12, 2015 Administrators Share Posted November 12, 2015 I think this could be the problem: Warning: HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyEnable=1 Try setting the value to 0 and restart the computer. Link to comment Share on other sites More sharing options...
HansD 0 Posted November 12, 2015 Author Share Posted November 12, 2015 (edited) didn't work, reset the value to 1? btw, the key works for ESS v8 Edited November 12, 2015 by HansD Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 12, 2015 Administrators Share Posted November 12, 2015 Don't reset the value to 1 unless you experience some issues. The default value is 0 and changing it to 1 might cause issues with certificate revocation checks if there's no local proxy listening on port 49500. As for version 8, it didn't employ the new licensing system that was first used by Endpoint v6. With v9 installed, please download Procdump from https://technet.microsoft.com/en-us/sysinternals/dd996900.aspx. After activation has failed, run a command prompt window with elevated admin rights and run "procdump -ma ekrn". After a dump has been created, compress it, upload it to a safe location and pm me the download link. Link to comment Share on other sites More sharing options...
HansD 0 Posted November 12, 2015 Author Share Posted November 12, 2015 please step by step Microsoft Windows [Version 10.0.10240]© 2015 Microsoft Corporation. Alle rechten voorbehouden. C:\Windows\system32>cd.. C:\Windows>cd.. C:\>procdump ma ekm ProcDump v7.1 - Writes process dump filesCopyright © 2009-2014 Mark RussinovichSysinternals - www.sysinternals.comWith contributions from Andrew Richards No process matching the specified name can be found.Try elevating the command prompt or using PsExec to make one as SYSTEM. psexec.exe -s -d -i cmd.exe procdump.exe -accepteula ... C:\> Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 12, 2015 Administrators Share Posted November 12, 2015 I see you ran "procdump ma ekm", it should be "procdump -ma ekrn". (don't confuse "EKM" with "EKRN" : )) Link to comment Share on other sites More sharing options...
HansD 0 Posted November 14, 2015 Author Share Posted November 14, 2015 I think this could be the problem: Warning: HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyEnable=1 Try setting the value to 0 and restart the computer. I've noticed that Windows resets the counter to "1" by itself. Link to comment Share on other sites More sharing options...
Solution HansD 0 Posted November 21, 2015 Author Solution Share Posted November 21, 2015 Desperate after several attempts i tried the last option, meaning installation of ESS v9 along v8 and it appeared to be successful. V8 is now upgraded to 9, no actvation is required and everything works fine so far. Link to comment Share on other sites More sharing options...
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