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Failure activating ESS v9


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OS version: 10.0.10240 (0.0) "", PlatformId: 2, ProductType: 0x00000001, SuiteMa
sk: 0x00000100
OS processor architecture: x64 (0009), BuildLab: 10240.th1_st1.151104-1714, Buil
dLabEx: 10240.16590.amd64fre.th1_st1.151104-1714, ProductName: Windows 10 Pro
ESET Product: ProductType: ess, ProductVersion: 9.0.318.20, LanguageCode: nl-nl

System time is: 2015.11.11 22:38.03
OK

SHA2 support:
OK

Trusted store auto update configuration:
Info: Key SOFTWARE\Policies\Microsoft\SystemCertificates\AuthRoot does not exist
s. - OK

Proxy detection:
Info   : HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings
           @ProxyOverride="<-loopback>;<local>"
Warning: HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Setting
s
           @ProxyEnable=1
           @ProxyServer="http=127.0.0.1:49500;https=127.0.0.1:49500"
           @ProxyOverride="<-loopback>"

%SystemRoot%\System32\drivers\etc\hosts test:
OK

GetAddrInfoW response test:
  0: Flags: 0x0, Family: AF_INET (IPv4) IPv4 address 137.135.12.16:443, Socket t
ype: SOCK_STREAM (stream), Protocol: Unspecified, Length of sockaddr: 16

Verify chain test: [CurrentUser]
OK

Verify chain test: [LocalMachine]
OK

Press any key to quit...

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I think this could be the problem:

Warning: HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyEnable=1

 

Try setting the value to 0 and restart the computer.

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Don't reset the value to 1 unless you experience some issues. The default value is 0 and changing it to 1 might cause issues with certificate revocation checks if there's no local proxy listening on port 49500.

As for version 8, it didn't employ the new licensing system that was first used by Endpoint v6.

 

With v9 installed, please download Procdump from https://technet.microsoft.com/en-us/sysinternals/dd996900.aspx. After activation has failed, run a command prompt window with elevated admin rights and run "procdump -ma ekrn". After a  dump has been created, compress it, upload it to a safe location and pm me the download link.

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please step by step

 

Microsoft Windows [Version 10.0.10240]
© 2015 Microsoft Corporation. Alle rechten voorbehouden.

C:\Windows\system32>cd..

C:\Windows>cd..

C:\>procdump ma ekm

ProcDump v7.1 - Writes process dump files
Copyright © 2009-2014 Mark Russinovich
Sysinternals - www.sysinternals.com
With contributions from Andrew Richards

No process matching the specified name can be found.
Try elevating the command prompt or using PsExec to make one as SYSTEM.
        psexec.exe -s -d -i cmd.exe
        procdump.exe -accepteula ...

C:\>

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I think this could be the problem:

Warning: HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyEnable=1

 

Try setting the value to 0 and restart the computer.

I've noticed that Windows resets the counter to "1" by itself.

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Desperate after several attempts i tried the last option, meaning installation of ESS v9 along v8 and it appeared to be successful. V8 is now upgraded to 9, no actvation is required and everything works fine so far.

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