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WIA scanner problem wih Antivirus 9


Lafuente
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Hello,

 

I just installed nod32antivirus 9 on a win7 x64 computer. Since this I can't scan any document using WIA. The scanner is a Ricoh MP201 network scanner witch work fine just right before installation of this antivirus.

 

When I launch a scanning work I see the scan moving, just like if it work fine, but at the end of the page I get an error 0x80072F78.

 

Since this I tried to disable Firewall and/or nod32 without any success. I also tried to re-install network scanner drivers too, but nothing new here.

 

Using this WIA scanner is not something I can't miss since this is my daily job !

 

Any ESET input will be really appreciated becaus I bought this product (nod32) for 3 years and I really need a fast response !

 

Bests,

Manu

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