mhl6493 2 Posted July 19, 2013 Share Posted July 19, 2013 I recently won a one-year license to Eset Smart Security through a You-Tube giveaway promotion. I downloaded Smart Security 6, attempted to activate the license, and the activation failed. I went back and checked, and I noticed that the giveaway license was actually for ESS 7, not 6. So, am I to understand that licenses for 7 don't work in 6? Do I need to uninstall 6 and install the beta for 7 in order for the one-year license to work? Link to comment Share on other sites More sharing options...
Guest SweX Posted July 19, 2013 Share Posted July 19, 2013 No, with a valid license you can use wich version of the product that you want, from version 3,4,5,6,7 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,406 Posted July 19, 2013 Administrators Share Posted July 19, 2013 If activation fails, contact Customer care and provide them with your license information so that they can verify its validity. Link to comment Share on other sites More sharing options...
Solution mhl6493 2 Posted July 19, 2013 Author Solution Share Posted July 19, 2013 Thanks for the replies. I went back and tried the activation again, and this time it was successful. Chalk it up to operator error. Thanks again! Link to comment Share on other sites More sharing options...
SweX 871 Posted July 20, 2013 Share Posted July 20, 2013 Great that you got it sorted Link to comment Share on other sites More sharing options...
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