TiagoMacedo 0 Posted August 20, 2015 Share Posted August 20, 2015 Hi, I have ERA server connect with Active Directory and already saw my pc network. but when i install the live agent in cliente workstation on ERA dont connect to my client. I try live agent and dont give me none error message, also try to download era agent from web site and after insert my data give me error about certificate. can anyone help me? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted August 20, 2015 Administrators Share Posted August 20, 2015 If you generate an Agent Live installer it will contain all data (including certificates) already included so all you'll need to do is to make it run on target machines. The recommended way of deploying Agent Live installer is via GPO. Link to comment Share on other sites More sharing options...
TiagoMacedo 0 Posted August 20, 2015 Author Share Posted August 20, 2015 Can you tell me how can i do that? I'm having some trouble and I am not find the information you need. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted August 20, 2015 Administrators Share Posted August 20, 2015 Agent Live installer is a simple batch file that will download the appropriate version of agent (x86/x64) from ESET's repository when run on a target computer. To create an Agent Live installer, click "Agent Live installers" in the "Quick links" section of the left-hand panel of ERA. As for the deployment itself, please refer to hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3677. Link to comment Share on other sites More sharing options...
TiagoMacedo 0 Posted August 21, 2015 Author Share Posted August 21, 2015 After you install agent live(batch file) the client workstation will appear in ERA server, but after i install agent always show in this color, hxxp://postimg.org/image/eqeep6f9x/5dca2127/ In documentation after install always appear the computer show's in red.. I dont understand why he dont connect with ERA server.. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted August 22, 2015 Administrators Share Posted August 22, 2015 After you install agent live(batch file) the client workstation will appear in ERA server, but after i install agent always show in this color, hxxp://postimg.org/image/eqeep6f9x/5dca2127/ In documentation after install always appear the computer show's in red.. I dont understand why he dont connect with ERA server.. The link doesn't work. If a client appears in ERAS, agent is correctly reporting to it. If it appears in red then there's an unresolved issue on the client. Link to comment Share on other sites More sharing options...
TiagoMacedo 0 Posted August 25, 2015 Author Share Posted August 25, 2015 (edited) After you install agent live(batch file) the client workstation will appear in ERA server, but after i install agent always show in this color, hxxp://postimg.org/image/eqeep6f9x/5dca2127/ In documentation after install always appear the computer show's in red.. I dont understand why he dont connect with ERA server.. The link doesn't work. If a client appears in ERAS, agent is correctly reporting to it. If it appears in red then there's an unresolved issue on the client. But when you install the agent on client workstation, from the ERA server web how i know they are connected?? Edited August 25, 2015 by TiagoMacedo Link to comment Share on other sites More sharing options...
jimwillsher 65 Posted August 25, 2015 Share Posted August 25, 2015 They will appear in the Lost and Found computers group as soon as they make first contact with the server. Link to comment Share on other sites More sharing options...
TiagoMacedo 0 Posted August 26, 2015 Author Share Posted August 26, 2015 i create a static group and sync with my active directory, so the computer's dont appear in that group Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted August 26, 2015 Administrators Share Posted August 26, 2015 i create a static group and sync with my active directory, so the computer's dont appear in that group The clients will either appear in the static group you've created or in the Lost and found computers group if determining the membership in groups fails. If clients don't appear in any group then they don't connect to ERAS and you should check the agent trace log on such clients for more information about the failure. Link to comment Share on other sites More sharing options...
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