re: Web url blocked but not shown in any of the computer detections page

[ewong 8]

Hi,

A co worker was using a mission critical website when ESET blocked it (not sure why since we've been using it for a long time).  Since she was working on her system, I figured I go into ESET PROTECT to unblock it.

Going into the computer's "Detection & Quarantine", the Detections table is empty.  The quarantine table has a list of unwanted applications as well as detected trojans.  

As I can't seem to find the actual page that does that show the blocked urls, I wen tot the "Log collector" and downloaded the logs and found the urllog.dat file that mentions the URL (but being a binary file), there's really nothing to do with it.

So I went into the Policies and added the URL to the list of WhiteListed urls.

After a moment,  the co-worker could access the page.

I'm a little puzzled as to why the list of blocked urls aren't available in text form in the selected computer details page.  Did I miss it somewhere?

Any clarifications appreciate.

Thanks!

Ed

[Marcos 5,322]

You can select and copy log records to clipboard as text on clients.

In ESET PROTECT you can generate a report with blocked urls and then select and copy the desired text to clipboard.