Ballyhoo 0 Posted February 12, 2015 Share Posted February 12, 2015 I have an Intel Core2 Quad CPU Q8400 @2.66GHz 8GB running Windows 7 Professional SP1. It has ESET NOD32 V8 and, because several techies told me that AV software does not cover all malware and recommended Malware Bytes Anti-Malware Premium, that is also installed. This problem started happenning a couple of years ago before I started using ESET and then Malware Bytes and was uning Norton. Periodically the computer freezes and on the title bar with the program name it says "not responding". When I open Windows Task Manager and look at the processes tab (for all users) often the System Idle Function is at 99%. I assume that some undetected malware is in there doing something. The software that I primarily use is: Thunderbird Open Office Suite Coreldraw DesignShop (embroidery graphic tool) Adobe Reader IX (seems to have major problems getting started) Firefox I am trying to figure out what is going on and how to stop it. Thanks for any insight. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,932 Posted February 13, 2015 Administrators Share Posted February 13, 2015 Does disabling MBAM's real-time protection followed by a computer restart make a difference? What about uninstalling MBAM completely? Was Norton uninstalled completely using the Norton removal tool? Link to comment Share on other sites More sharing options...
rugk 397 Posted February 20, 2015 Share Posted February 20, 2015 The system idle process has to be on 99% CPU usage - at least this is no bad. You're wondering? Well... it just shows that 99% of the CPU is not used. In fact it does not really use these resources. More information you can find in the Wikipedia article I linked (or here e.g.). About the issue: Is it similar to this issue? What means "the computer freezes" - only a specific program (egui.exe for instance) or the whole computer freezes? BTW (although I doubt that your issue is caused because of this) if you need to do a system scan you can use ESET SysRescue or ESET SysRescue Live. Link to comment Share on other sites More sharing options...
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