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unable to uninstall


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I have been trying to uninstalll for a few weeks now to upgrade to SS8 from SS7 but every time i attempt to upgrade from SS7 it uninstalls, restarts and doesnt install  SS8. I have even tried repairing but it gives me an error to do with C:\Program Date/ESET/ESET Smart Security/Logs/eScan. I have added an attachment. If anyone know how to fix this i would be very gratful as t has been bugging me for ages now. The more annoying problem is te other PCs i have ESS on have both been able to upgrade to SS8 from SS7 with no complications. I have to add that they are both running Windows 7 Pro 64

post-6420-0-74329300-1423604293_thumb.jpg

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This could indeed solve the problem.

Maybe the problem of your issue are wrong permissions of the directory C:\Program Data\ESET\ESET Smart Security\Logs (or an directory above).

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