unable to uninstall

[Penfoldius 0]

I have been trying to uninstalll for a few weeks now to upgrade to SS8 from SS7 but every time i attempt to upgrade from SS7 it uninstalls, restarts and doesnt install  SS8. I have even tried repairing but it gives me an error to do with C:\Program Date/ESET/ESET Smart Security/Logs/eScan. I have added an attachment. If anyone know how to fix this i would be very gratful as t has been bugging me for ages now. The more annoying problem is te other PCs i have ESS on have both been able to upgrade to SS8 from SS7 with no complications. I have to add that they are both running Windows 7 Pro 64

[SweX 871]

Hello,

 

Try to run the ESET Uninstaller in safe-mode.....  

hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2289&actp=search&viewlocale=en_US&searchid=1423661915366

 

Then boot like normal and try to install ESS V8 again.

[rugk 397]

This could indeed solve the problem.

Maybe the problem of your issue are wrong permissions of the directory C:\Program Data\ESET\ESET Smart Security\Logs (or an directory above).