Ubuntu 24.04 : issue during the installation of efs

[Yann ILAS 0]

Hello 👋

I get an error during the installation of efs on a desktop running Ubuntu 24.04.

Here is the log :

yann@desk01:~$ sudo grep Error /var/log/eset/RemoteAdministrator/Agent/trace.log
2024-04-30 09:47:56 Error: CSystemConnectorModule [Thread 7641384006c0]: SoftwareInstallation: Task execution failed with: SoftwareInstallation: Failed to install binary package '/tmp/9f54-69d3-e6b9-c0d2/efs.x86_64.bin' with exit code: 1, stdout: , stderr: 

The output of the manual installation of that package :

root@desk01:/tmp/9f54-69d3-e6b9-c0d2# apt install ./efs-10.2.41.0.x86_64.deb 
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Note, selecting 'efs' instead of './efs-10.2.41.0.x86_64.deb'
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
 efs : Depends: linux-headers-generic-hwe-20.04 but it is not installable or
                linux-headers-generic-hwe-18.04 but it is not installable or
                linux-headers-generic-hwe-16.04 but it is not installable or
                linux-headers-amd64 but it is not installable
E: Unable to correct problems, you have held broken packages.

 

The dependencies :

root@desk01:/tmp/9f54-69d3-e6b9-c0d2# dpkg -I efs-10.2.41.0.x86_64.deb | grep Depends
 Depends: gcc, make, perl, openssl, tar, nftables, ca-certificates, linux-headers-generic|linux-headers-amd64, linux-headers-generic-hwe-20.04|linux-headers-generic-hwe-18.04|linux-headers-generic-hwe-16.04|linux-headers-amd64, libelf-dev|libelf-devel|elfutils-libelf-devel, libudev1, cron|cronie|systemd-cron, anacron, libsqlite3-0, btrfs-progs, libcurl|libcurl4|libcurl3, libnss3-tools

Ubuntu 24.04 does not seem to have the package linux-headers-amd64

How can I solve that issue ?

Thanks 🙂 

[Marcos 5,102]

According to https://help.eset.com/essl/10.2/en-US/?system_requirements.html, the latest supported version of Ubuntu is 22.04 LTS. Support for 24.04 LTS will be added in the upcoming version of ESET Server Security for Linux which is planned to be released in the following weeks.