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ESSP does not respect excluded files from detection


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I have a friend that runs latest ESSP. I helped him add a few files to be excluded from detection but everytime he runs a scan it put those files to quarantine. I cant even restore those files in quarantine either. I get a message that the files cant be restored to where they belong. It can be restored ONLY to another place but not to where they belong. I have the same setup on my own PC and there is no problem here. My question is why does ESSP put those files that are excluded from detection put in quarantine? How do I help him to fix this? Thanks in advance :)

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1 hour ago, ESSPUSR said:

but everytime he runs a scan it put those files to quarantine. I cant even restore those files in quarantine either. I get a message that the files cant be restored to where they belong. It can be restored ONLY to another place but not to where they belong.

There was a recent forum posting in this regard and it involved C:\Documents and Settings path existing on the device. Is that the case here?

Edited by itman
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